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Continuing memory issues - HELP...


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#16 Mike T

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Posted 19 January 2009 - 02:08 PM

Caperdog & Others: The dimms are populated on both sides (16 chips each). It is non-ECC, and generally meets spec. This is what has me scratching the old noodle. I know XP will only acknowledge ~3.0 Gb and that the other 1 Gb is superfluous, but I haven't been able to find any other cae histories similar to mine.

I called Newegg a few moments ago, and received an RMA for a refund (gotta love Newegg!) after explaining this is apparently an unanticipated compatibility issue. I'm wiping my system preparatory to a clean system install, and will use my old RAM until then. I'll investigate 2x2Gb sticks thereafter - maybe Crucial or another higher end product...

My last thought is that something within XP has been corrupted - though who knows what that could be!

I'll append this thread in a week or so and let everyone know what happens.

Mike

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#17 Mike T

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Posted 25 January 2009 - 10:59 AM

FYI: Returned the new RAM to Newegg, and put the original 2x1Gb sticks in. No problems! I'm in the process of cleaning everything off the HDD's and doing a reinstall of XP. Will order new mem (2x2Gb) when my system is back up. Using my daughters computer until then.

Mike

#18 hamluis

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Posted 25 January 2009 - 11:16 AM

Let us know if that really solves it, thanks.

I'd also be curious as to what a technician might say is wrong with the RAM, if they pass that info on to you.

Louis

Edited by hamluis, 25 January 2009 - 11:17 AM.


#19 Mike T

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Posted 25 January 2009 - 01:27 PM

hamluis: Sent an email to the computer tech where I bought my tower. He responded that w/ teh 32 bit version of XP, 4Gb needs to be 2x2Gb and not to load all 4 slots. Didn't pres him for the details though...

Mike T

#20 hamluis

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Posted 25 January 2009 - 02:34 PM

Info appreciated, thanks.

I guess that I would have a hard time swallowing that explanation when the manufacturer's specs dictate otherwise...I think it would be worth an email to the board manufacturer to see what they say about that...especially so in light of the diagram on Page 35 of the manual which clearly references 1GB DIMMs.

I understand defective materials or damaged materials or items like that. But I find it hard to understand that the specs of a board say one thing and have that contradicted by actual experience, with no indication that the board is either defective or damaged.

Louis




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