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login password? suddenly?


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#1 mcarrigg

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Posted 17 January 2009 - 01:52 PM

Hello, I was about to update Java so I deleted some old versions with add/remove programs. It prompted me to reboot so I did. This reboot took 5-6 times longer than usual to get to the login screen. I have windows xp home. The login buttons came up (mine, my wife, and guest). I click on mine and suddenly it asks for a password even though I have never used a password. I am 100% sure no one put a password on my account as I am the only one that has been using this computer for the last year. I click guest and even that requires a password! I can get on the computer with my wife's login button as she DOES have a password and it still works. After I click her login button it take abnormally long to boot up and there is no start button or bar that goes across the bottom like it usually is. I can log onto the internet luckily. Please help as I need to be able to log in as myself. Something is wrong!

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#2 garmanma

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Posted 17 January 2009 - 01:58 PM

When you were prompted for a password, did you try to just click Enter without giving it one?
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#3 mcarrigg

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Posted 17 January 2009 - 02:01 PM

yes. I can't get in. I even tried logging on as administrator and it wont work. It says "unable to log you on because of an account restriction". I suspect virus or malware. any thoughts or help?

#4 Zllio

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Posted 17 January 2009 - 04:15 PM

Hi mcarrigg,

Please try returning to the restore point from before you uninstalled the old versions of Java. If you've never done this before, Go to Start / All Programs / Accessories / System Tools / System Restore check the box to Restore my computer to an earlier time and click on Next. You'll see a calendar with highlighted dates. Choose one of the dates just preceeding these problems and allow your system to return to that date. See if the problem goes away. If this doesn't work, go back into System Restore as per the above instructions, only this time choose the option to reverse the change you made.

If using an earlier restore point gets rid of the problems that turned up, then try uninstalling the old Java's one at a time over a few days. Create a new restore point between every couple, so you can back up again if you need to. If it's the deinstallation of Java which caused the problem, this should help you to figure out which one it is.

Zllio




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