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search engine redirection/hijack


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2 replies to this topic

#1 neon_boy82

neon_boy82

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  • 11 posts
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  • Local time:12:26 PM

Posted 17 January 2009 - 01:10 PM

Hi everyone. My computer was infected with the TDSS virus and is redirecting all the links form yahoo/google search engines. Sometimes it will come up with the "connection not available" message. If I copy and paste the link into the address bar it will work and typing addresses into the address bar works.. I have ran MBAB, Combofix, Super antisypware, ATF, Smitfraud, and Drweb, and Norton Antivirus. These programs removed several virus files but the redirecting is still happening so I think it is time for some outside help. Thanks in advance.


DDS (Ver_09-01-07.01) - NTFSx86
Run by Jeremy at 12:53:44.65 on Sat 01/17/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.610 [GMT -5:00]

AV: Norton AntiVirus *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jeremy\Desktop\dds.scr
C:\WINDOWS\System32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://classifieds.sarnia.com/
mWindow Title = provided by Amtelecom
uInternet Settings,ProxyOverride = *.local
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: NoExplorer - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: SpeedRunner Bar: {cafb2180-ba09-11dc-95ff-0800200c9a66} - %SystemRoot%\system32\shdocvw.dll
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\MSMSGS.EXE" /background
mRun: [PRONoMgr.exe] c:\program files\intel\ncs\proset\PRONoMgr.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jeremy\applic~1\mozilla\firefox\profiles\9ekkzd5t.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-22 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-22 55024]
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\savrtpel.sys [2008-12-22 37000]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2003-10-9 255648]
R4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2003-10-9 235168]
R4 Nero BackItUp Scheduler 4.0;Nero BackItUp Scheduler 4.0;c:\program files\common files\nero\nero backitup 4\NBService.exe [2008-12-5 935208]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2003-10-9 87712]
S3 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton antivirus\NAVAPSVC.EXE [2003-10-9 158848]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090114.017\NAVENG.Sys [2009-1-14 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090114.017\NavEx15.Sys [2009-1-14 876112]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-22 7408]
S3 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2008-12-22 305288]
S3 SAVScan;SAVScan;c:\program files\norton antivirus\SAVSCAN.EXE [2003-10-9 194272]
S4 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2003-6-24 66784]

=============== Created Last 30 ================

2009-01-17 00:22 <DIR> --d----- c:\documents and settings\jeremy\DoctorWeb
2009-01-16 23:55 <DIR> --d----- c:\program files\RegHealer
2009-01-16 23:23 578,560 ac------ c:\windows\system32\dllcache\user32.dll
2009-01-16 23:21 <DIR> --d----- c:\windows\ERUNT
2009-01-16 23:16 2,000 a------- c:\windows\system32\tmp.reg
2009-01-16 23:11 <DIR> --d----- C:\SDFix
2009-01-16 22:48 <DIR> a-dshr-- C:\cmdcons
2009-01-16 22:44 161,792 a------- c:\windows\SWREG.exe
2009-01-16 22:44 98,816 a------- c:\windows\sed.exe
2009-01-16 22:43 <DIR> --d----- c:\program files\DVD Shrink
2009-01-16 19:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-01-16 19:34 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-01-16 19:34 <DIR> --d----- c:\docume~1\jeremy\applic~1\SUPERAntiSpyware.com
2009-01-16 19:34 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-01-16 15:27 <DIR> --d----- c:\docume~1\jeremy\applic~1\Malwarebytes
2009-01-16 15:27 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-16 15:27 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-16 15:27 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-16 15:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-16 11:32 4,767 a------- c:\windows\Irremote.ini
2009-01-16 11:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Nero
2009-01-16 10:59 56,832 a------- c:\windows\system32\gaopdxafukqxvn.dll
2009-01-16 10:59 71,680 a------- c:\windows\system32\drivers\gaopdxhkvrvnfv.sys
2009-01-15 22:33 569,344 a------- c:\windows\system32\imagr5.dll
2009-01-15 22:33 544,768 a------- c:\windows\system32\imagx5.dll
2009-01-15 22:33 283,920 a------- c:\windows\system32\ImagXpr5.dll
2009-01-15 22:33 38,912 a------- c:\windows\system32\picn20.dll
2009-01-15 22:23 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-01-15 22:21 <DIR> --d----- c:\windows\system32\LogFiles
2009-01-09 14:14 <DIR> --d----- c:\program files\Bonjour
2009-01-02 17:49 221,215 a------- c:\windows\system32\divxdec.ax
2009-01-02 17:49 156,910 a------- c:\windows\WMSysPr8.prx
2009-01-02 17:49 <DIR> --d----- c:\program files\common files\AVSMedia
2009-01-02 17:49 638,976 a------- c:\windows\system32\divx.dll
2009-01-02 17:49 524,288 a------- c:\windows\system32\xvidcore.dll
2009-01-02 17:49 261,632 a------- c:\windows\system32\mcdvd_32.dll
2009-01-02 17:49 139,264 a------- c:\windows\system32\xvidvfw.dll
2009-01-02 17:49 82,944 a------- c:\windows\system32\vct3216.acm
2009-01-02 17:49 81,920 a------- c:\windows\system32\AC3ACM.acm
2009-01-02 17:49 53,248 a------- c:\windows\system32\xvid.ax
2009-01-02 17:49 38,912 a------- c:\windows\system32\alf2cd.acm
2009-01-02 17:49 13,239 a------- c:\windows\system32\Scg726.acm
2009-01-02 17:49 <DIR> --d----- c:\program files\AVSMedia
2009-01-02 11:40 <DIR> --d----- c:\program files\Total Video Converter
2008-12-24 09:22 6,144 -------- c:\windows\system32\kbdbhc.dll
2008-12-24 09:18 991,744 -c------ c:\windows\system32\dllcache\drmv2clt.dll
2008-12-24 09:17 123,392 -------- c:\windows\system32\mplay32.exe
2008-12-24 09:16 144,384 -------- c:\windows\system32\drivers\hdaudbus.sys
2008-12-24 09:16 10,240 -------- c:\windows\system32\drivers\sffp_mmc.sys
2008-12-24 09:15 19,569 a------- c:\windows\005423_.tmp
2008-12-23 15:50 459,264 -c------ c:\windows\system32\dllcache\msfeeds.dll
2008-12-23 15:50 267,776 -c------ c:\windows\system32\dllcache\iertutil.dll
2008-12-23 15:50 52,224 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2008-12-23 15:50 13,824 -c------ c:\windows\system32\dllcache\ieudinit.exe
2008-12-23 15:50 6,066,176 -c------ c:\windows\system32\dllcache\ieframe.dll
2008-12-23 15:50 2,455,488 -c------ c:\windows\system32\dllcache\ieapfltr.dat
2008-12-23 15:50 991,232 -c------ c:\windows\system32\dllcache\ieframe.dll.mui
2008-12-23 15:50 383,488 -c------ c:\windows\system32\dllcache\ieapfltr.dll
2008-12-23 15:50 63,488 -c------ c:\windows\system32\dllcache\icardie.dll
2008-12-23 15:46 <DIR> --d----- c:\windows\network diagnostic
2008-12-23 15:46 33,792 ac------ c:\windows\system32\dllcache\custsat.dll
2008-12-22 16:49 <DIR> --d----- c:\windows\pss
2008-12-22 16:11 <DIR> --d----- c:\program files\SymNetDrv
2008-12-22 15:43 21,504 a------- c:\windows\system32\hidserv.dll
2008-12-22 15:43 14,592 a------- c:\windows\system32\drivers\kbdhid.sys
2008-12-22 15:42 12,160 ac------ c:\windows\system32\dllcache\mouhid.sys
2008-12-22 15:42 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2008-12-22 15:42 10,368 a------- c:\windows\system32\drivers\hidusb.sys
2008-12-21 02:15 <DIR> --d----- c:\program files\Norton AntiVirus
2008-12-21 02:15 83,208 a------- c:\windows\system32\S32EVNT1.DLL
2008-12-21 02:15 82,136 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2008-12-21 02:15 <DIR> --d----- c:\docume~1\jeremy\applic~1\Symantec
2008-12-21 02:14 <DIR> --d----- c:\program files\common files\Symantec Shared
2008-12-21 02:14 <DIR> --d----- c:\program files\Symantec
2008-12-21 02:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2008-12-20 18:42 <DIR> --dsh--- c:\windows\R2F0ZXdheV9Vc2Vy
2008-12-20 10:19 <DIR> --d----- c:\docume~1\jeremy\applic~1\uTorrent
2008-12-20 10:19 <DIR> --d----- c:\program files\uTorrent
2008-12-20 10:11 45,056 a------- c:\windows\system32\WNASPI32.DLL
2008-12-20 10:11 16,512 a------- c:\windows\system32\drivers\ASPI32.SYS
2008-12-20 10:11 <DIR> --d----- c:\program files\Xilisoft
2008-12-19 20:53 <DIR> --d----- C:\Hancock

==================== Find3M ====================

2008-12-24 09:26 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-12-12 00:57 78,336 a------- c:\windows\system32\Agent.OMZ.Fix.exe
2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-02 02:26 9,728 a------- c:\windows\system32\rnaph.dll
2008-11-29 17:58 82,944 a------- c:\windows\system32\IEDFix.C.exe
2008-11-10 05:43 410,984 a------- c:\windows\system32\deploytk.dll
2008-10-25 15:59 499,712 a------- c:\windows\system32\msvcp71.dll
2008-10-25 15:59 348,160 a------- c:\windows\system32\msvcr71.dll
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll

============= FINISH: 12:53:54.48 ===============

Attached File  Attach.txt   8.87KB   28 downloads

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:56:43, on 1/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\WinRAR Unplugged\WinRAR.exe
C:\DOCUME~1\Jeremy\LOCALS~1\Temp\Rar$EX00.875\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://classifieds.sarnia.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7243 bytes

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#2 Hoov

Hoov

  • Malware Response Team
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  • Location:Mikado Michigan
  • Local time:12:26 PM

Posted 29 January 2009 - 11:42 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.



* Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.com
DDS.scr
DDS.pif

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
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  • Location:Mikado Michigan
  • Local time:12:26 PM

Posted 07 February 2009 - 09:53 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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