Posted 17 January 2009 - 12:11 PM
Hi, trying to get sisters lappy back up and running. Had a big "X" in the system tray saying Malicious software detected, actually changed the background pic to this message, etc.
Running Windows XP Pro w/ SP3
Super antispyware - found 200 plus items, let the prog remove and quarantine all
Registry Mechanic - found 1000 plus items, let remove and repair
AVG anti spyware - Program cannot update error: "Update failed, The connection with the update server has failed."
Now, I am not able to get a webpage in either firefox or IE
Discovered ask toolbar installed, I am unable to uninstall, get an error saying:
"Invalid floating point operation" and
"Exception EInvalidOp in module _iu14D2N.tmp at 778500F5. Invalid floating point operation.
Also discovered at this point, (shoulda looked at this first) that no restore points exist and I cannot manually create a restore point.
Error states: "System Restore is not able to create a restore point. Please restart the computer, and then run System Restore again."
I have restarted and get the same result. Obviously there is something installed blocking these things: Internet, system restore, and Add/Remove programs.
Any help would be greatly appreciated, Thanks