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HP laptop - DEAD - need help

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#1 Neil B.

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Posted 17 January 2009 - 12:34 AM

I have an HP Pavilion laptop... I can provide specs if needed but for now Ill leave all that junk out because i doubt that it is relevant...

Alright, so I was browsing the internet like I always do on my laptop... everything is fine and dandy until BOOM the whole dang thing just dies. The system shut off and I cant turn it back on. Its completely dead.

I suspect the Power Supply might be the issue because when I plug my power cable into the laptop the LED power light doesnt come on... even if the computer is shut off it comes on if the power cable is plugged in (or at least it did when the computer was alive).

Also before it shut off (died), I heard a faint whine... it kind of sounded like something might have shorted out. I opened a few panels and found where I thought the sound might have come from... turned out to be the hard drive.

I dont know if it is the PSU or the hard drive, but something got fried.

I would like to fix the problem myself... if It is a simple fix (like popping in a new HDD or PSU) then I would rather do it myself then pay someone $200 to do the same thing.

This laptop cost me $800... if anyone has ANY advice please post.

I will be contacting Circuit City to ask about my laptops warranty... Im not sure if it is still in effect, and Im not sure what it covers but I will find out. Until then any help is VERY much appreciated.

Ill keep everyone posted if I get any other news or come to any conclusions/ideas.


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#2 Roger Stace

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Posted 17 January 2009 - 05:27 AM


Is your laptop running on batteries or the mains? Battery could be flat. maybe need replacing or if its on mains , could it charge the laptop?

Please give me the full specs so we can find a solution to the problem you are having with the dead laptop or it could be a motherboard issue.



#3 Neil B.

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Posted 17 January 2009 - 12:44 PM

AMD Turion 64 X2 Mobile Technology TL-60



6 cell lithium ion battery

windows vista SP1


My laptop has a bettery yes.

I dont think the battery is the problem, because when I plug in the power connector it does not work and like I said even when the computer is shut down it should display the LED lights.

UPDATE: BIG problem with the Circuit city issue... they are going out of business... so the warrenty has shust been thrown out the window... Ill try and contact HP and see if I have a warrenty directly with them...

#4 garmanma


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Posted 17 January 2009 - 01:50 PM

A simple, inexpensive voltmeter Will tell you if the power pack is good or not. The DC power jack at the back of the computer could be bad (not uncommon). The hard drive could very well be bad. I just had one that fried in a Dell. I haven't yet checked the system board to see it that got damaged by the drive
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