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3 rootkit files found in sytem32/drivers


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#1 cpeppard

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Posted 16 January 2009 - 03:57 PM

Well i have recently noticed my fairly new laptop becoming very sluggish. I had already cleaned out my disk with tune up utilities,done a scan with adaware pro and defragged but to no avail.i then did a scan with avg 8 and found the following 3 files:


windows\system32\drivers\AWRTPD.sys
windows\system32\drivers\AWRTPD.sys
windows\system32\drivers\NSDriver.sys

avg couldnt remove these or heal them. I then did a sfc/scannow and it said windows had found problems but couldnt repair them.i tried all the steps to try and find what the files were but couldnt find them.its probably just me and i was doing something wrong. Im just trying to regain the speed of my laptop as i have tried everything i know how to do.any suggestions most welcome.

thanks
chris

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#2 boopme

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Posted 16 January 2009 - 04:39 PM

Hello,these appear to be legitimate files from AdAware by lavasoft. Are you running that product also?
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#3 cpeppard

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Posted 16 January 2009 - 06:08 PM

I was running it but at the point of scanning it had been uninstalled.Whenever i try to remove or heal the files it says access denied.i would just like to be able to do something that tells me that all my window files are in place and where they should be as my laptop has slowed right down.

#4 boopme

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Posted 16 January 2009 - 08:42 PM

OK what I will do is move this topic from Vista to the Am I Infected forum. We can run a few scans and eliminate any malware or the possibility that it's the cause.

Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Edited by boopme, 16 January 2009 - 08:43 PM.

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