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Plz 911 Me.. grrrrr computer

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1 reply to this topic

#1 domer21


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Posted 16 January 2009 - 03:00 PM

Last night, I couldn't loginto my hotmail account. I have never given the password to anyone and guard it with my life. I have used the same password for a few years. When I tried to login the hotmail account informed me that I had the wrong password which I did not. It informed me to reset the password if I could remember the security answer. The security question was written in Chinese. I knew this because I copied and pasted it into google. So now I know I have a major problem.

So now I can't log into my hotmail account which I'm screwed cuzz I have a lot of documents for work which I need. I then came amd ran a check on my computer using the DDS tool. Here is a sample of what came out:

18z[3_^[] ! %~E8j$53ٗvJݽgfdup+NPPZ{+]{o rЋ
lIf htV7h  pۻPPHu u,]Q?G N$ }a&=<vA S"p@@rK{ljijg8EP}jURS)
m5@PhDPhhֶ >P
Ymߍ+R:FtVTTH<_n<(): ~N":
Ȁ=u[Ɔ !0ź)$܋bnXG*~\Y~AR`~DzA6H03pgKLt+F"#kFE> *t9GN/+QE0t8huQFScs Su
]8t| ~6f/)H
e=-72a)=ǃujtƅa}fP rLI6Ka d9LGY,]=NRjӍl$%
?ݒ$ޅv<!j IHCW.c.E_3^4uNu%P7ö/ƒU}m/,,f*
,p X~c\g%ta;4q6߲5Qd 9C;rی"%wlEh ;#;#_xyt&MpͶI%4Aȿh

aQc< TPDž <> 4@I {.7rQA@l>PA: $ R?(h'48z^h-Ek
\GHUihxn٦/9 *]$~6*RɆ1PN Y 0 $
#{d+K*@: I$o\GN<u,3wc`9
v~aKX͜q6| u&
!t EBEF Dv  d%S,Ћ+$H
A!f׬qY'~/jPC\ P$$yPHPф``?<L5&B.RS

Its not in English and I have no clue what I need to fix the problem or what the hell is the problem. Please someone help me. I'm a novice and can follow directions to a t. Thankyou for any help I can get!!!

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#2 boopme


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Posted 16 January 2009 - 04:44 PM

Let's do a scan for maleware first with MBam.

Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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