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#1 rondsl

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Posted 16 January 2009 - 02:48 PM

Hello,
I'm computer familiar, but wouldn't call myself proficient..
I think I have a virus infection which has made my CD Drive unusable. It shows up fine in windows explorer but nothing in it, and the device manager says it is functioning fine. Another peculiarity which happened is my AVG acted up and then disappeared.
I have no anti-virus installed, and am not sure if one could be installed at this point. I did a free on line scan at (I thnik) McAfee which stated I had a trojan, but didn't identify it wanting me to purchase it (which, as I said I'm not sure I could install right now anyway)
I tried Spy Hunter which found 2 items ( atlas.dmt travel.ink) which didn't appear to be able to cause my symptome.
I ran ComboFix which gave me a new Restore pont but that didn't seem to help
I also tried malwarebytes to no avail.
Can anyone tell me what virus I might have?
So, I've backed up all my infoand am willing to Format my C: drive and do a clean install, but am concerned about whether after the Format my computer will boot to my installation CD? It is set to boot to CD first now, but will not. I did make a setup floppy in case that would work. Can anyone tell me if this will work?
Any advice would be deeply appreciated..... Ron

Edited by Pandy, 16 January 2009 - 03:07 PM.
Moved From Win XP Home and Pro Pandy~


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#2 garmanma

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Posted 16 January 2009 - 04:37 PM

You need to delete the upper and lower filter keys for the drive. How-to here:
http://support.microsoft.com/kb/314060
---------------------------------------

Please reboot the computer
Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review

Edited by garmanma, 16 January 2009 - 04:40 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 rondsl

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Posted 16 January 2009 - 07:57 PM

garmanma,
Thanks.
I ran the MS Guided program, following the instructions. with no change... still can't see my CD.
I ran MBAM with the quick scan (log posted below) as I don't have time to do the full scan now, but will run the full scan and post it once I do.
Thanks again.

MBAM SCan results:
Malwarebytes' Anti-Malware 1.33
Database version: 1659
Windows 5.1.2600 Service Pack 1

2009-01-16 19:46:03
mbam-log-2009-01-16 (19-46-03).txt

Scan type: Quick Scan
Objects scanned: 45889
Time elapsed: 2 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rondsl

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Posted 16 January 2009 - 08:38 PM

Full scan results.

Malwarebytes' Anti-Malware 1.33
Database version: 1659
Windows 5.1.2600 Service Pack 1

2009-01-16 20:31:27
mbam-log-2009-01-16 (20-31-27).txt

Scan type: Full Scan (C:\|)
Objects scanned: 158402
Time elapsed: 30 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 rondsl

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Posted 17 January 2009 - 01:10 PM

If I format my hard drive, (C:) will it boot upto the CD drive with my restoration disk and thus restore my original operating system?

#6 garmanma

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Posted 17 January 2009 - 03:27 PM

That's one way to tell if the drive is working is to put a bootable cd in the drive
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 rondsl

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Posted 17 January 2009 - 05:28 PM

I have tried putting in the rstore CD and it isn't recognized when I boot up, it just boots right into windows XP. I did check the settings by interrupting the boot, and it is set to first boot to the CD drive. Why would the device driver say it is OK? That's why I thought it was some sort of virus blocking access. I thought perhaps a Format would rid the hard drive of everything, and allow it to boot and reinstall the Operating System? I could try an exttra CD drive I have, but it doesn't make sense that would work either
Any Thoughts?.
Thankd again..... Ron




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