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BttnServ.exe Startup Search


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3 replies to this topic

#1 Jove

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Posted 16 January 2009 - 01:47 PM

Please tell me what I have here.
I have been having some modem problems and having a difficult time locating the problem !

From Startup List Search

Name Filename Status Description
Button Server bttnserv.exe
U
Found on a Compaq PC, for the extra buttons on the keyboard for the speaker volume, media player, sleep and internet buttons. If the buttons aren't us ... Read More
CPQEASYBTTN BttnServ.exe
X
Added by the W32/VB-CUZ password-stealing worm.


In Windows Task Manager
BttnServ.exe

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living again !

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#2 boopme

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Posted 16 January 2009 - 03:36 PM

Hi jove,

bttnserv.exe (Easyaccess Button support) - Details
The bttnserv.exe process is usually found on Compaq pcs. When running it enables the multimedia buttons present on compaq keyboards (such as volume control, sleep etc). If this process is not running your computer will use the default keyboard driver, All of the 'Normal' keys will still work but the multimedia keys will do nothing.

bttnserv.exe is flagged as a system process and does not appear to be a security risk. However, removing Easyaccess Button support may adversly impact your system.

The Process Server database currently registers bttnserv.exe to Compaq.

This is part of Compaq keyboard drivers.

Audit My PC
hence it appears safe.

Want to run a MBam scan?
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 Jove

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Posted 16 January 2009 - 04:32 PM

Hello boopme,

Thanks much, I'll be a while but will do.

Jove

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#4 Jove

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Posted 16 January 2009 - 08:11 PM

I believe that my COMODO Firewall must have changed somewhat probably because it

updated,

In any case I also found out that it is not easy to turn off, or at least from services or the

start up menu.

I opened the COMODO Program and from Security I turned off the monitors, this allowed

me to get connected, I then returned the monitors on.

I really know very little about this firewall and will have to look into it or maybe find a

COMODO forum for beginners, I really need to know when to allow and deny.

I will get an update of Malwarebytes and we'll see what happens afterward, but for the time

being it seems that may have been the cause of my problem.

Still not sure how to correct it so it works automatically.

Thanks again !

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert





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