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Windows explorer has "Encountered An Error"


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8 replies to this topic

#1 Vaine

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Posted 16 January 2009 - 08:44 AM

Everytime I go to my external HDD and open a certain folder with .avi files in them i get an error message that says:

"Windows Explorer has encountered and error and needs to close"

and I hit the DEBUG button and I get a Blue Screen of Death.

What should I do? It does this error every time I open the folder and windows explorer is not frozen or not taking much CPU.

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#2 hamluis

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Posted 16 January 2009 - 09:28 AM

Hi :thumbsup:.

I would try running chkdsk /r on that particular drive and my assumption would be that the data in that folder (or the folder itself) may be on hard drive sectors that are bad.

Start/My Computer...right-click on the drive in question, select Properties. Click Tools tab, push Check Now button. Put checks in both boxes, click Start and let it run to completion.

I would, as a prelim, run a very good malware scan of that drive, since I consider the possibility of malware when odd things happen.

Louis

#3 powerjuce

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Posted 16 January 2009 - 09:49 AM

since I consider the possibility of malware when odd things happen.


lol

#4 Vaine

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Posted 16 January 2009 - 09:51 AM

Already ran virus scans yesterday. That theory is eliminated.

#5 lowtek_otc

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Posted 16 January 2009 - 07:34 PM

Already ran virus scans yesterday.


What scanner(s) did you use?

You said you got a blue screen of death, what was the exact error message on the bsod?

Also, I would suggest checking the event log to see of any issues: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

#6 Vaine

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Posted 20 January 2009 - 05:40 PM

I ran Malwarebyte's like I was told.

I cannot remember what the BSOD said.

#7 Xeon1

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Posted 21 January 2009 - 12:34 PM

Hey I had the same problem a couple of weeks ago. The solution to my problem was to download a current version of CCCP codec pack. I don't know if this will work for you but give it a shot.

#8 Vaine

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Posted 21 January 2009 - 05:34 PM

I downloaded the XVID codec and it fixed the issue.

#9 Xeon1

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Posted 21 January 2009 - 06:03 PM

Thats good to hear. That problem irked me for quite some time. Glad I could help.




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