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Vista asking for an activation...


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4 replies to this topic

#1 chris031289

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Posted 15 January 2009 - 09:40 PM

My laptop (HP Pavillion dv6000 series, if it matters) has been asking for a activation key even though i purchased the machine with vista pre-installed, so i thought it would've worked forever, I'm aware that there's a serial key on the under side of my laptop, but i can't make it out as the sticker's rubbed away so you cannot see the code.

Anyways, I"m just wondering if anyone thinks there's a way I can get my vista working again without having to buy a fresh copy of vista, as that would annoy me thoroughly.

Thanks in advance,
Chris.

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#2 Guest_Jay-P VIP_*

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Posted 15 January 2009 - 10:42 PM

Contact the manufacturer of your computer and tell them about the issue. They should be able to provide you with information about your computer.

#3 chris031289

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Posted 16 January 2009 - 02:30 PM

Hmm, will try that. But it's an american model and I live in Britain, that shouldnn't matter should it?

#4 Guest_Jay-P VIP_*

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Posted 16 January 2009 - 02:54 PM

Not at all. They can still help you!

#5 Orange Blossom

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Posted 16 January 2009 - 09:40 PM

Hello chris031289,

I see that you have a HiJack This log posted here: http://www.bleepingcomputer.com/forums/t/195551/hijackthis-log-please-help/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :huh:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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