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Warning! Security Report


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#1 xtina1986

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Posted 15 January 2009 - 09:23 PM

I'll start off by saying my computer knowledge is not that extensive, but I'm hoping to try to fix my computer. I just picked my computer up today from a small buisness computer repair shop in my hometown and had thought it was now virus free. A few hours after using my computer, the popup "Warning! Security report!" poped up from the tool bar. Under the title it says Your computer is infected! It is recommended to start spyware cleaner tool, I accidently clicked and and then immediatly closed the window.
When I looked through the forums to try to fix the problem I tried downloading your malwarebytes Anti-malware software and once I got pass the "english" window a window appeared saying " exception EInvalidOp in module mbam-setup.tmp at 778500F5. Then many windows kept popping up when I moved the mouse saying "invalid floating point operation"
I was wondering how easy it would be to fix myself, or if I should take it back to the repair shop I first took it too and have them fix it completly this time.

Thanks for your help!

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#2 boopme

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Posted 15 January 2009 - 10:39 PM

Well If you brought it to them to fix the malware they certainly didn't. We can try to get MBam running and clean if you would like.


Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.


You can also download and run SAS from safe mode.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 xtina1986

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Posted 16 January 2009 - 01:21 PM

Thanks for the help!! I installed the Malwarebytes' Anti-Malware with my arrow, tab and enter keys and successfully quick scanned my computer and quarantined 60 infections. When I restarted my computer the pop-up security report was gone and I'm now running a full scan. Should my next step be to delete all of the quarantined items? I don't want to delete anything important on accident. If I'm having troubles in the future should I run this scan again to get rid of the malware? Thanks again!

#4 boopme

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Posted 16 January 2009 - 02:22 PM

Please post the scan log and i can assist ,plus it helps me to know the next step(s).
Yes you can but I want be certain your PC is clean first. We have a couple of steps to do.

Edited by boopme, 16 January 2009 - 02:23 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 xtina1986

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Posted 16 January 2009 - 05:55 PM

Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 5.1.2600 Service Pack 3

1/16/2009 1:05:11 PM
mbam-log-2009-01-16 (13-05-11).txt

Scan type: Quick Scan
Objects scanned: 61943
Time elapsed: 6 minute(s), 46 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 1
Registry Keys Infected: 7
Registry Values Infected: 7
Registry Data Items Infected: 8
Folders Infected: 2
Files Infected: 36

Memory Processes Infected:
C:\WINDOWS\system32\ntdll64.exe (Trojan.Agent) -> Unloaded process successfully.
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\Temp\ntdll64.dll (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prunnet (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\prunnet (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\prunnet (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\jjovebuteb (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\fmawubalikoq (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Framework Windows (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SecurityProviders (Broken.SecurityProviders) -> Bad: (msapsspc.dll schannel.dll digest.dll msnsspc.dll) Good: (msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Rapid Antivirus (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\gadcom (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\prunnet.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ffkuz.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekafoexylno.dll (Trojan.Seneka) -> Delete on reboot.
C:\WINDOWS\system32\qoMeDULB.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mlJArrsT.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\seneka.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekadkuvjnrn.sys (Rootkit.Agent) -> Delete on reboot.
C:\Documents and Settings\Owner\Local Settings\Temp\seneka556d.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\winsinstall.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\winvsnet.tmp (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\xpre.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\prun.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\Rapid Antivirus\Buy.url (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Rapid Antivirus\Help.url (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Rapid Antivirus\HowToBuy.txt (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Rapid Antivirus\ID.dat (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Rapid Antivirus\License.txt (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Rapid Antivirus\Rapid Antivirus.exe (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
C:\Program Files\Rapid Antivirus\Uninstall.exe (Rogue.RapidAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\gadcom\gadcom.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Sbinagifi.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\axewuvub.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\ntdll64.exe (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekalhnwralh.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekawbpjxuwn.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\warning.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ahtn.htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\ntdll64.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\Owner\Local Settings\Temp\ntdll64.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\me\Local Settings\Temp\ntdll64.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\mousehook.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\mousehook.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\me\Local Settings\Temp\mousehook.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#6 boopme

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Posted 16 January 2009 - 06:14 PM

OK that was a good scan,it emoved a lot . Have you rebooted the PC afer that scan? I think we are almost clean. Your Mbam is a few updates behind so do this.

Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.

How is the PC running now. That popup is gone now,right.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 xtina1986

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Posted 16 January 2009 - 06:49 PM

Yes the pop-up is gone and my computer is running better then it has for weeks!


Malwarebytes' Anti-Malware 1.33
Database version: 1659
Windows 5.1.2600 Service Pack 3

1/16/2009 6:45:14 PM
mbam-log-2009-01-16 (18-45-14).txt

Scan type: Quick Scan
Objects scanned: 61947
Time elapsed: 7 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

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Posted 16 January 2009 - 08:04 PM

Cool then if there are no further signs of infedtion....

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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