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PCI Drivers for this device are not installed


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5 replies to this topic

#1 Jove

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Posted 15 January 2009 - 12:26 PM

I have been having persistent connection problems to my ISP, and have found this in my Device Manager ;


# 46 Posted Image

I have the Compaq Care page up where I find this for my Presario 4403US;

Compatible software and drivers
The following software and drivers are compatible with your product and the operating system Microsoft Windows XP

Driver - Modem Date Version Previous Size
» Conexant HSF HSFi V.92 56K PCI Modem Driver
02-2002 4.06.10.50 A - 1.7M


I am not exactly positive what I should do, in regards to an installation or re installation ?

and or if the following is in some way related;

# 47 Posted Image


Should I not be able to open the Management Console ?

I think it is not related to the PCI Device, but I thought I should ask ?

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#2 Sterling14

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Posted 15 January 2009 - 06:18 PM

Are you saying you have been having problems with your dial-up internet connection, and you think the unknown PCI device is your network card? If so, what does it say under the modems section in device manager? I'm not really sure about the MMC issue you are having, but updating drivers (good idea to uninstall old first) never hurt anything.
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#3 Jove

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Posted 15 January 2009 - 06:51 PM

I'm not sure about the MMC file I have a feeling there is some changes that have occurred

do to either an Windows update, or some other installation, I found this because I was search for Device Manager an inadvertently tried to open MS Management Service.

My real problem is the PCI but I checked the modem and its ok, it does say reinstall as if meaning its there and has somehow disengaged, . . I'll go ahead and DL the driver from Compaq, thanks.

BTW,
If this is it ;

File name:
sp20463.exe, (1/1 , 1.7M)
By downloading, you agree to the terms and conditions of the HP software licensing agreement
» HP software licensing agreement.
Released: 2002-02-21
Version: 4.06.10.50 A
Compatibility: Microsoft Windows XP
Description: This contains the Windows XP driver for the Conexant HSF V.92 56K PCI Series modems in the Presario desktop models listed below.


then it appears to be the modem driver and also appears to be the same, is there a difference ?

Edited by Jove, 15 January 2009 - 06:53 PM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#4 Jove

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Posted 16 January 2009 - 12:37 PM

After the D/L, my connection to my ISP did not work at all, I have since, corrected and gone back to the device manager and there is no longer an Other Devices category !

Edited by Jove, 16 January 2009 - 09:18 PM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#5 Sterling14

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Posted 16 January 2009 - 05:18 PM

Haha, well I guess things happen for a reason! Let us know if you have any other problems!
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#6 Jove

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Posted 16 January 2009 - 09:22 PM

Sterling 14,
BTW, . .

This is a recent post from;
BleepingComputer.com > Security > Am I infected? What do I do?

BttnServ.exe Startup Search, Learious of Infections symptoms

I believe on the same subject matter,
\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\

I believe that my COMODO Firewall must have changed somewhat probably because it

updated,

In any case I also found out that it is not easy to turn off, or at least from services or the

start up menu.

I opened the COMODO Program and from Security I turned off the monitors, this allowed

me to get connected, I then returned the monitors on.

I really know very little about this firewall and will have to look into it or maybe find a

COMODO forum for beginners, I really need to know when to allow and deny.

I will get an update of Malwarebytes and we'll see what happens afterward, but for the time

being it seems that may have been the cause of my problem.

Still not sure how to correct it so it works automatically.

Thanks again !

Edited by Jove, 16 January 2009 - 09:23 PM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert





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