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Virtumonde + something?


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#1 Gala

Gala

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Posted 15 January 2009 - 02:55 AM

Hi,

- My computer has been slowing down to something like 90% of the memory taken up, just with one or no programs running. I've been getting the popups along the lines of "your computer has been infectected click here to fix". When I tried to do a system restore it failed, and erased all my restore points.


- running AVG and Malwarebytes (not simultaneously of course) crashed it
Avira, S&D, Superantispyware, Spywareblaster, found little things here and there but didnt solve the big problem. I honestly don't even remember the other things I tried, I was too stressed out and this was about 2 weeks ago. There were more "symptoms" that I don't' remember, but after I looked them up, it was clearly virtumonde (at least)
Ran wise registry cleaner, I know they're useless, but I think it helped a bit.


- Trojan remover found it, and i think something else, I tried running it 3 or 4 times at different points of other cleanup, and it kept giving me an error message after restart that not all intended components could be removed.


I went into startup processes and manually (looked up) and disabled everything that was bad according to my research, once again, I'm not an expert, I don't remember what they were. That helped a ton after restart.

Adaware keeps finding it, and deleting, but after restart, and running it again, it finds the same thing.

While Adaware keeps finding it, VirtumundobeGone and Vundo Fix don't see anything.

Now all I get is a random popup error window, saying "content could not be displayed" and the address is something like "www.adurlg....smth.." and then a long line of numbers and symbols

I do have HJT. I was trying to do the directions on the site, but I don't understand how to backup the data. I went wit the first program that this site recommended ( it has a mushroom icon) it kept telling to designate drive G: (or D?) as the target even if it doesn't exist, and that wouldn't work. Then it did when I picked the actual drive D: labeled HD recovery. Its about 9G and was mostly free. After running the backup for a couple of minutes, it said it ran out of space. And now I dont know where to backup to, and the drive still shows up as full even thought I deleted that zip document....

Sorry this is long, trying to give a summary of my ongoing battle :thumbsup:. Any help would be greatly appreciated!

-Galina

Edited by Gala, 15 January 2009 - 02:56 AM.


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#2 Budapest

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Posted 15 January 2009 - 05:23 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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