Posted 14 January 2009 - 10:58 PM
I have an emachines (Gateway) T6410, 1GB RAM, and a one week old 320GB hard drive. The CPU Case and core stay in the 40 - 45c range and the HD stays in the 38 - 42c range. I am the only user at my home office and use cable broadband through a router. I log on as administrator, but use all browsers and Outlook without administrative rights, using dropmyrights.exe.
I copied my system over to the new drive using Acronis, and it has been working without a glitch since I installed the new drive last week. Today I recieved the only BSOD I've had on this computer in its 2 1/2 years of service.
The events leading up to this were as follows:
The Windows Updates alert appeared in the system tray ready to be installed. I clicked express installation and it began downloading.
While this was happening, NIS 2009 popped up an alert saying it had found a tracking cookie, but I left it alone until the updates had finished.
When Updates finished and asked to reboot, I clicked "Later" so I could investigate the Norton message. It was just a cookie from Tripod.com, so I took the action to quarrantine it.
I then clicked on the Update shield icon and clicked "Reboot." The system went through a seemingly normal shut down and then threw up the BSOD.
I pushed the power button to shut the machine down and waited a minute. When I powered back up, it stopped at a screen saying Windows had not shut down properly and gave me a choice of last known good config or normal startup. While I was scratching my head like a dufus, it went ahead and started to reboot, but a second or two into the Windows XP screen with the progress bar, it popped up the same BSOD.
I rebooted again, choosing last known good config and it booted perfectly.
It had logged a System Event 7026 - Boot or system failed to load: SRTSP. That's a Symantec file.
I ran Chkdsk /F and there were no errors. I then ran a full virus scan and it came up clean too.
While brushing up on SFC before running it, I found three I386 folders. One is at C:\I386, one is at Windows\I386 and the other is in my BART PE folder. They are all different in size and content. The registry points to the one at c:\windows. That one is significantly larger than the other two.
So, here are my questions:
1. Has anyone experienced a BSOD after today's Windows Updates?
2. Why the difference in I386 folders?
3. Are there any other diagnostic actions I should take?
4. In general, what do you think of all this?
After not ever having a system failure of any sort on this machine, this has me a liottle worried.