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Symantec Antivirus Auto-Protect is Disabled


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#1 FBZ

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Posted 14 January 2009 - 10:51 PM

I get a popup on taskbar after several minutes of windows startup. However, sav looks enabled. Why is that happening? Program version is 10.1.6.6010

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#2 tork

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Posted 15 January 2009 - 07:59 AM

Can you provide more details: what OS? Is it completely patched?
List all security software? Name and version?
When this "Antivirus Auto-Protect is Disabled" started happening what else occurred around that time? Malware? install new software? hard crash? system restore?
Have you recently made any other changes?

#3 tork

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Posted 15 January 2009 - 08:08 AM

FBZ,

When I posted the above I did not realize you have a thread going in the "Am I Infected What Do I do" forum
http://www.bleepingcomputer.com/forums/ind...p;#entry1090090
in which you are actively being helped.

So forget my questions in the above post. I'd recommend you continue your work on your issues all in one thread since you were infected with Antivirus 2009

Good luck to you
tork

#4 FBZ

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Posted 15 January 2009 - 09:53 AM

Antivirus 2009 and the issue with the desktop was resolved already. However, I have this popup for about a month. The reason that creates this message may be leading my laptop to be vulnerable against malware and things l had in previous days. I ignored this message since it does not prevent me doing anything and actually SAV auto-protect looks enabled. I would appreciate if anybody can help me to get rid of this.

My OS is XP professional, there are several antimalware programs; Advanced SystemCare 3.1.2, Spybot 1.6.0, Ad-Aware SE 1.05, MBAM 1.32. However non of them was active before infections. I used them just to clean from time to time but now Advanced System Care is active.




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