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Virus perhaps?


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#1 sek52

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Posted 14 January 2009 - 09:37 PM

Hey everyone, I finally had to register for this site (after years of perusing it for my technical help) because I've had an issue with a trojan.

What happened is that I downloaded a song off thepiratebay.org (sorry folks, it wasn't on iTunes or I happily would have purchased it)...however, before this happened, my symantec antivirus popped up and said that my firewall had been disabled. I enabled it, and then downloaded the song. Now, I don't remember what happened next, but at some point soon after, symantec popped up again and told me that I had a virus/trojan blah blah and it had deleted all the associated log files with it, but it was unable to quarantine or remove the actual virus.

So, crap, ok, well the first thing I did was to remove myself from the internet (by turning off my WLAN). Since it reccommended restarting (and I was panicked, so I did, I realize I shouldn't have) I did.

So now when I started it up I had a program in my autoruns.exe called something with a p, but it was an exe, I found and deleted it.

Also, I found the exact time it got in (7:57) and deleted a few of the .dlls in the system32 folder which it appeared to have installed (since they were put there at the same time/date).

May have been stupid, but here we are. Also, I can't turn off VPtray.exe.

Any help would be appreciated, I'll probably turn off my internet until I feel like checking this again.

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#2 boopme

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Posted 14 January 2009 - 09:59 PM

Hello
VPtray.exe is:

VirusProtect Shield System Tray icon for Norton AntiVirus Corporate Edition. As with all Norton AntiVirus products this icon enables you to start Norton AntiVirus in order to configure it, run a virus scan, do a LiveUpdate, etc…

You cannot disable it with autoruns or msconfig?

Are you certain you are malware free?
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#3 sek52

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Posted 14 January 2009 - 10:37 PM

Sorry, no, I'm not sure that I'm malware free...I just ran MalwareBytes and took care of the issues which arose from it, but the only reason that I wanted to disable Norton Antivirus in order to (as a last resort) to run ComboFix.

So right now, I THINK I'm malware free, (not sure of course), but I still cannot disable Norton Antivirus. Every time I try to uncheck "Enable AutoProtect" when I right click it in the tray bar, it gets the little red circle with a cross through it (to indicate it's disabled) then immediately (after about 2 seconds) goes back on. Now my guess is that this has something to do with some sort of Administrator thing, but who knows. It just sorta annoys me that I can't turn off something on my computer, even if it's there to help me.

So you think I still have malware? Any help would be appreciated.

#4 boopme

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Posted 15 January 2009 - 11:18 AM

OK,I moved this from XP to get some scans done.

Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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