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ADWARE_VIRTUMUNDO won't die! and possibly a fake ie7


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2 replies to this topic

#1 Ashilde

Ashilde

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  • Local time:07:21 PM

Posted 14 January 2009 - 09:12 PM

Recently I have been having all these weird pop-ups appear which is very annoying... I have used 5 different anti-malware/virus programs and they keep detecting the same trojans and malware, but never permananlty delete them... if I do one scan after another, they detect them in the exact same place again! Also, I noticed a folder in my programs that says ie7 and the font is a different color from the other files (the file is hidden)... weird thing is I NEVER INSTALLED IE7... I've used firefox forever so I never needed to update it... suspicious, no? THANKS IN ADVANCE

I have a HJT log and a kaspersky log I will also post right under it.

I tried using that DDS.scr, but it didn't work(script stuff is enabled), But here is a HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:19:33 PM, on 1/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\HP_Administrator\Desktop\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.2.100.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6E704581-CCAE-46D2-9C64-20D724B3624E} (UnagiAx Class) - http://radaol-prod-web-rr.streamops.aol.co...agi3.0.84.2.cab
O16 - DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} (MGLaunch_USAv1001 Class) - http://ares.netgame.com/download/mglaunch_USAv1002.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - https://objects.aol.com/mcafee/molbin/share...,20/McGDMgr.cab
O20 - AppInit_DLLs: ,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll livtck.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Nexon\Mabinogi\npkcmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--
End of file - 8730 bytes


Here is kaspersky:

Full Scan: completed 1/14/2009 1:22:26 AM (events: 62, objects: 1047143, time: 04:31:28)
1/14/2009 8:17:55 PM Task started
1/14/2009 8:17:56 PM Task completed
Full Scan: completed 1/14/2009 1:22:26 AM (events: 62, objects: 1047143, time: 04:31:28)
1/14/2009 1:22:26 AM Task completed
1/14/2009 1:13:26 AM Detected: http://www.viruslist.com/en/advisories/25215 D:\I386\APPS\APP10079\src\NAV\External\NORTON\APP\NAVComUI.dll
1/14/2009 1:07:52 AM Detected: http://www.viruslist.com/en/advisories/28083 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
1/14/2009 1:07:51 AM Detected: http://www.viruslist.com/en/advisories/28083 C:\WINDOWS\system32\Macromed\Flash\FlDbg9c.ocx
1/14/2009 1:07:51 AM Detected: http://www.viruslist.com/en/advisories/28083 C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx
1/14/2009 1:07:51 AM Detected: http://www.viruslist.com/en/advisories/26027 C:\WINDOWS\system32\Macromed\Flash\flash.ocx
1/14/2009 1:07:10 AM Detected: http://www.viruslist.com/en/advisories/15255 C:\WINDOWS\system32\Adobe\SVG Viewer 3.0\SVGCore.dll
1/14/2009 1:06:32 AM Detected: http://www.viruslist.com/en/advisories/28083 C:\WINDOWS\system32\NPSWF32.dll
1/14/2009 12:30:27 AM Detected: http://www.viruslist.com/en/advisories/27620 c:\program files\real\realplayer\realplay.exe
1/14/2009 12:27:26 AM Detected: http://www.viruslist.com/en/advisories/28083 c:\program files\Online Services\PeoplePC\Flash.ocx
1/14/2009 12:26:57 AM Detected: http://www.viruslist.com/en/advisories/26027 c:\program files\Online Services\Canada\AOL-MAX\comps\aol\flasha.ocx
1/14/2009 12:26:39 AM Detected: http://www.viruslist.com/en/advisories/26027 c:\program files\Online Services\Aol\United States\AOL90E\COMPS\AOL\FLASHA.OCX
1/14/2009 12:26:18 AM Detected: http://www.viruslist.com/en/advisories/26027 c:\program files\Online Services\Aol\United States\AOL90\COMPS\AOL\FLASHA.OCX
1/14/2009 12:26:00 AM Detected: http://www.viruslist.com/en/advisories/26027 c:\program files\Online Services\Aol\Canada\comps\aol\flasha.ocx
1/14/2009 12:25:17 AM Detected: http://www.viruslist.com/en/advisories/28083 c:\program files\Netscape\Netscape Browser\plugins\NPSWF32.dll
1/14/2009 12:23:59 AM Detected: http://www.viruslist.com/en/advisories/28083 c:\program files\Mozilla Firefox\plugins\NPSWF32.dll
1/14/2009 12:21:24 AM Detected: http://www.viruslist.com/en/advisories/29691 c:\program files\microsoft office\visio10\visio.exe
1/14/2009 12:20:05 AM Detected: http://www.viruslist.com/en/advisories/30975 c:\program files\microsoft office\OFFICE11\WINWORD.EXE
1/14/2009 12:19:40 AM Detected: http://www.viruslist.com/en/advisories/31453 c:\program files\microsoft office\OFFICE11\POWERPNT.EXE
1/14/2009 12:19:39 AM Detected: http://www.viruslist.com/en/advisories/31454 c:\program files\microsoft office\OFFICE11\EXCEL.EXE
1/14/2009 12:19:22 AM Detected: http://www.viruslist.com/en/advisories/29320 c:\program files\microsoft office\OFFICE11\OUTLOOK.EXE
1/14/2009 12:18:04 AM Detected: http://www.viruslist.com/en/advisories/30975 c:\program files\microsoft office\office10\winword.exe
1/14/2009 12:16:20 AM Detected: http://www.viruslist.com/en/advisories/31453 c:\program files\microsoft office\office10\powerpnt.exe
1/14/2009 12:16:13 AM Detected: http://www.viruslist.com/en/advisories/29320 c:\program files\microsoft office\office10\outlook.exe
1/14/2009 12:15:58 AM Detected: http://www.viruslist.com/en/advisories/31454 c:\program files\microsoft office\office10\excel.exe
1/14/2009 12:13:49 AM Detected: http://www.viruslist.com/en/advisories/26027 c:\program files\macromedia\flash 8\flash.exe
1/14/2009 12:12:34 AM Detected: http://www.viruslist.com/en/advisories/28083 c:\program files\macromedia\dreamweaver 8\Configuration\Plugins\NPSWF32.dll
1/14/2009 12:10:53 AM Detected: http://www.viruslist.com/en/advisories/20054 c:\program files\macromedia\dreamweaver 8\dreamweaver.exe
1/14/2009 12:09:44 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.6.0_05\bin\java.exe
1/14/2009 12:09:33 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.6.0_03\bin\java.exe
1/14/2009 12:09:24 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.6.0_02\bin\java.exe
1/14/2009 12:09:14 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.5.0_11\bin\javaws.exe
1/14/2009 12:09:14 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.5.0_11\bin\java.exe
1/14/2009 12:09:04 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.5.0_10\bin\javaws.exe
1/14/2009 12:09:04 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.5.0_10\bin\java.exe
1/14/2009 12:08:53 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.5.0_09\bin\java.exe
1/14/2009 12:08:53 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.5.0_09\bin\javaws.exe
1/14/2009 12:08:44 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.5.0_05\bin\java.exe
1/14/2009 12:08:44 AM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Java\jre1.5.0_05\bin\javaws.exe
1/13/2009 11:45:34 PM Detected: http://www.viruslist.com/en/advisories/29321 c:\program files\Common Files\Microsoft Shared\OFFICE11\MSO.DLL
1/13/2009 11:45:28 PM Detected: http://www.viruslist.com/en/advisories/29321 c:\program files\Common Files\Microsoft Shared\Office10\MSO.DLL
1/13/2009 11:40:23 PM Detected: http://www.viruslist.com/en/advisories/26027 c:\program files\Common Files\AOL\Flasha.ocx
1/13/2009 11:25:40 PM Detected: http://www.viruslist.com/en/advisories/25023 c:\program files\Adobe\Adobe Photoshop CS2\Plug-Ins\File Formats\BMP.8BI
1/13/2009 11:21:14 PM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Adobe\Adobe Flash CS3\JVM\bin\javaws.exe
1/13/2009 11:21:13 PM Detected: http://www.viruslist.com/en/advisories/31010 c:\program files\Adobe\Adobe Flash CS3\JVM\bin\java.exe
1/13/2009 11:17:48 PM Detected: http://www.viruslist.com/en/advisories/28083 c:\program files\Adobe\Adobe Bridge CS3\browser\plugins\NPSWF32.dll
1/13/2009 10:57:06 PM Detected: http://www.viruslist.com/en/advisories/28083 c:\hp\recovery\wizard\SWR_Wizard.exe/#
1/13/2009 9:28:16 PM Untreated: Trojan-Dropper.Win32.Agent.aekv c:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP711\A0068258.exe Postponed
1/13/2009 9:28:16 PM Detected: Trojan-Dropper.Win32.Agent.aekv c:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP711\A0068258.exe
1/13/2009 9:28:15 PM Untreated: Trojan.Win32.Monder.alpv c:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP711\A0068257.dll/PE_Patch.UPX/UPX Postponed
1/13/2009 9:28:15 PM Detected: Trojan.Win32.Monder.alpv c:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP711\A0068257.dll/PE_Patch.UPX/UPX
1/13/2009 9:27:54 PM Untreated: Trojan-Dropper.Win32.Agent.aene c:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP708\A0068013.dll Postponed
1/13/2009 9:27:52 PM Detected: Trojan-Dropper.Win32.Agent.aene c:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP708\A0068013.dll
1/13/2009 8:53:10 PM Detected: http://www.viruslist.com/en/advisories/29691 c:\program files\microsoft office\visio10\visio.exe
1/13/2009 8:52:58 PM Detected: http://www.viruslist.com/en/advisories/27620 c:\program files\real\realplayer\realplay.exe
1/13/2009 8:52:53 PM Detected: http://www.viruslist.com/en/advisories/20054 c:\program files\macromedia\dreamweaver 8\dreamweaver.exe
1/13/2009 8:52:12 PM Detected: http://www.viruslist.com/en/advisories/30975 c:\program files\microsoft office\office10\winword.exe
1/13/2009 8:51:56 PM Detected: http://www.viruslist.com/en/advisories/26027 c:\program files\macromedia\flash 8\flash.exe
1/13/2009 8:51:54 PM Detected: http://www.viruslist.com/en/advisories/31453 c:\program files\microsoft office\office10\powerpnt.exe
1/13/2009 8:51:42 PM Detected: http://www.viruslist.com/en/advisories/31454 c:\program files\microsoft office\office10\excel.exe
1/13/2009 8:51:37 PM Detected: http://www.viruslist.com/en/advisories/29320 c:\program files\microsoft office\office10\outlook.exe
1/13/2009 8:50:58 PM Task started
Full Scan: completed 1/14/2009 1:22:26 AM (events: 62, objects: 1047143, time: 04:31:28)
1/13/2009 8:44:09 PM Task completed
1/13/2009 8:40:40 PM Task started

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#2 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
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  • Location:Mikado Michigan
  • Local time:08:21 PM

Posted 29 January 2009 - 11:27 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scans:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.



* Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.com
DDS.scr
DDS.pif

* Double click on the DDS icon, allow it to run.
* A small box will open, with an explaination about the tool. No input is needed, the scan is running.
* Notepad will open with the results, click no to the Optional_Scan
* Follow the instructions that pop up for posting the results.
* Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov

Hoov

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Posted 07 February 2009 - 09:17 PM

This thread is closed due to inactivity.
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Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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