Posted 14 January 2009 - 08:46 PM
My new HP color laserjet 1312 USB printer/multi function machine wrecks my USB drives when connected, to the point that I called my paid tech and paid him to update all the drivers. He finally gave up, could not solve the problem, and i asked to leave due to the high hourly rate. as he left he suggested I disconnect and/or uninstall the HP as a trial/error to see if the USB's came back when not connected. THEY ALL WORK FINE when the HP is both uninstalled and disconnected, and as well when the HP is installed, yet disconnected and turned off! What gives. THis is XP PRo, SP2 (has SP3 but took it off with hopes it was part of the problem), on a dell 2400 dimension with 1gb of ram. all should be fine.
My next move is to ask HP if I can connect the new printer with a serial port converter thingy, going out of the printer as USB (the only option), and into my tower with a converter cable into the serial port or something like that. However my manual does not even MENTION using this connection, so they would probably prefer I not do that, not to mention that it might slow me down.
I have plans to call HP for help, but we all know what that will be like. I also bought a new USB cable, and am getting ready to try it but dread the complications.
Any advise would be so so helpful.