Posted 23 May 2005 - 08:10 PM
I would not be confident that your Windows system is properly installed, I think you should go right back to the begining:
1. Make sure your hard drive is working correctly:
Boot in Safe Mode
and do a scandisk
with the 'Thorough' and 'Fix' options checked.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode
How to find scandisk:
Start>My Computer. Right click the C: drive then Properties>Tools tab, click on Check Now
Look for 'bad sectors' in the report at the end.
2. Clean your CDROM drive with a can of compressed air and a CDROM or DVD Lens cleaner from your local computer/electronics store.
3. Check your restore CDs for scratches or dirt. If there is dirt on the CD you can attempt to clean it with isopropyl alcohol wipes which you may be able to get at your chemist. If it is scratched I would not bother with scratch removal kits (depending on price).
4. Try the restore from your CDs again. If you still have a problem call Compaq and request replacement restore CDs. You will need to provide them with a model number and maybe some details off the original CDs and there will be a small fee.
5. If the replacement CDs still have a problem even after re-cleaning the CDROM drive and lens, you probably have a defective CDROM drive and need to replace that.
6. Have a look in the Tutorials section for ways to keep your system secure on the internet and what to do before
See how you go with this and get back to us
Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.