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NTAUTHORITY\SYSTEM - Windows XP initiated automatic restart.


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9 replies to this topic

#1 infinity923

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Posted 14 January 2009 - 02:41 PM

I've encountered a number of issues with viruses and malware over the past week, but I'm getting close to completely ridding my machine of all infections. I'm using a Sony Vaio FE-690P laptop and running a legal copy of Windows XP Professional.

Before my problems started, I was using Ad-Aware and McAfee VirusScan periodically as my main defense against infections. When my computer started to act up, I performed scans through each program. Each scan turned up a number of items, some more dangerous than others, so I took note of them and deleted the items. Upon a system reboot, I performed the same scan again and found that some of the exact items I thought had just deleted reappeared. One of the four items that I was unable to get rid of was the Virtumonde virus. After doing some internet research, I downloaded Spyware Doctor, paid for a subscription, and performed a scan. Spyware Doctor found the same items as Ad-Aware, but would also not allow their complete removal. I then ran an additional scan using a tool within Spyware Doctor called the Malware Detective Tool. I don't know how or why it happened, but since using that tool, my scans now come back free of infections.

That all leads to this...

So I felt good knowing I had hopefully resolved my problems. My computer was no longer showing any symptoms of infection. That is until I received the following error message:

"Generic Host Process for Win32 Services encountered a problem and needs to close."

Once I hit 'OK', a window soon followed with this commonly seen message:

"NT Authority\System Error Message: "This system is shutting down. Windows must now restart because the DCOM Server process launcher service terminated unexpectedly."


My computer runs just fine for 45 minutes or so before these two errors pop up. All scans I've performed come up clean, no infections found. I assume this problem is caused by a virus, but I cannot detect any and therefore cannot resolve the root cause.

Any help would be greatly appreciated. Thanks.

{MOD EDIT: Moving from XP to AII~~boopme}

Edited by boopme, 14 January 2009 - 02:58 PM.


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#2 boopme

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Posted 14 January 2009 - 03:01 PM

Hello and welcome. I have moved your topic here as I feel there may still be infection. We will check and if needed send itt back.

Please run 2 tools.
SDFix:
Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.


Now MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 infinity923

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Posted 18 January 2009 - 02:09 PM

Hello again.

Thank you for taking the time to respond. I performed two scans as advised and my computer seems to be running more smoothly. There's a line in the SDFix report that reads "disk error: C:\WINDOWS\ please note that you need administrator rights to perform deep scan." Perhaps it's a default message, but I did have admin rights when scanning.

Here are the reports:

====================================================================
SDFix


SDFix: Version 1.240
Run by agroth on Sat 01/17/2009 at 07:07 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\Documents and Settings\******\My Documents\My Documents.url - Deleted
C:\Documents and Settings\******\My Documents\My Music\My Music.url - Deleted
C:\Documents and Settings\******\My Documents\My Pictures\My Pictures.url - Deleted
C:\Documents and Settings\******\My Documents\My Videos\My Video.url - Deleted
C:\Program Files\Mozilla Firefox\extensions\sotfone-tracker@sotfone.ru\chrome.manifest - Deleted
C:\Program Files\Mozilla Firefox\extensions\sotfone-tracker@sotfone.ru\install.rdf - Deleted
C:\Program Files\Mozilla Firefox\extensions\sotfone-tracker@sotfone.ru\chrome\content\main.js - Deleted
C:\Program Files\Mozilla Firefox\extensions\sotfone-tracker@sotfone.ru\chrome\content\main.xul - Deleted
C:\Program Files\Mozilla Firefox\extensions\sotfone-tracker@sotfone.ru\defaults\preferences\main.js - Deleted



Folder C:\Program Files\Mozilla Firefox\extensions\sotfone-tracker@sotfone.ru - Removed
Folder C:\WINDOWS\system32\824223 - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-17 19:20:52
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

disk error: C:\WINDOWS\system32\config\system, 0
scanning hidden registry entries ...

disk error: C:\WINDOWS\system32\config\software, 0
disk error: C:\Documents and Settings\******\ntuser.dat, 0
scanning hidden files ...

disk error: C:\WINDOWS\

please note that you need administrator rights to perform deep scan

Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Sony\\VAIO Media 5.0\\Vc.exe"="C:\\Program Files\\Sony\\VAIO Media 5.0\\Vc.exe:*:Disabled:[VAIO Media] VAIO Media"
"C:\\Program Files\\IBP-Software\\WUFI4\\Animation1D.exe"="C:\\Program Files\\IBP-Software\\WUFI4\\Animation1D.exe:*:Enabled:1D-Animation of WUFIr-Film.Documents"
"C:\\Program Files\\Google\\Google SketchUp 6\\SketchUp.exe"="C:\\Program Files\\Google\\Google SketchUp 6\\SketchUp.exe:*:Enabled:SketchUp Application"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Enabled:Firefox"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\Program Files\\Autodesk\\3ds Max 2008\\3dsmax.exe"="C:\\Program Files\\Autodesk\\3ds Max 2008\\3dsmax.exe:*:Enabled:Autodesk 3ds Max 2008 32-bit"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS3\\Server\\bin\\VersionCueCS3.exe"="C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS3\\Server\\bin\\VersionCueCS3.exe:*:Enabled:Adobe Version Cue CS3 Server"
"C:\\Program Files\\SmartFTP Client\\SmartFTP.exe"="C:\\Program Files\\SmartFTP Client\\SmartFTP.exe:*:Enabled:SmartFTP Client 3.0"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Documents and Settings\\agroth\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll"="C:\\Documents and Settings\\agroth\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.dll:*:Enabled:Google Talk Plugin"
"C:\\Documents and Settings\\agroth\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"="C:\\Documents and Settings\\agroth\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe:*:Enabled:Google Talk Plugin"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Sun 13 Apr 2008 60,416 A.SH. --- "C:\Program Files\Outlook Express\msimn.exe"
Tue 4 Dec 2007 6,219,320 A..H. --- "C:\Program Files\Picasa2\setup.exe"
Fri 9 Nov 2007 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Wed 22 Nov 2006 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!



====================================================================

And MBAM:

Malwarebytes' Anti-Malware 1.33
Database version: 1663
Windows 5.1.2600 Service Pack 3

1/17/2009 9:21:12 PM
mbam-log-2009-01-17 (21-21-12).txt

Scan type: Full Scan (C:\|)
Objects scanned: 219924
Time elapsed: 1 hour(s), 26 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{34cf6660-9bd3-431a-ba32-6b511d4126da} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7c109800-a5d5-438f-9640-18d17e168b88} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\czaxivumej (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\truzaval (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Njewulufu.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\upacosaqo.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekabompppsn.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekakjfmxows.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\seneka.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekaicowqpul.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\opnKDsrp.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

====================================================================================


Please let me know what you can gather from the reports above. Also ,do you have any recommendations on anti-virus software? I'm using McAfee now and have used Norton in the past. Didn't know if there was anything better out there other than these main two. Thank you again for the assistance.

infinity923

#4 boopme

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Posted 18 January 2009 - 02:29 PM

Hi again. you have a badly infected PC and we will need to run more tools. Ask me again about other tools when we 've cleaned, I'll forget :thumbsup:
The SDFix error came appearantly from not running from the Admin account. You can run it again from there. Log in to the adminaccount then boot to safe mode and run SDFix. Post it's log.

Also have you rebooted after the MBam scan?

Now run Part 1 of S!Ri's SmitfraudFix

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 infinity923

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Posted 18 January 2009 - 11:30 PM

Hello.

Here are the results from the latest scan. Not sure how to interpret the findings below.



SmitFraudFix v2.391

Scan done at 22:19:01.68, Sun 01/18/2009
Run from C:\Documents and Settings\******\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Autodesk\3ds Max 2008\mentalray\satellite\raysat_3dsMax2008_32server.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\WINDOWS\system32\cmd.exe
c:\PROGRA~1\mcafee\msc\mcupdui.exe
c:\program files\mcafee\virusscan\mcinsupd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\******


C:\DOCUME~1\\LOCALS~1\Temp


C:\Documents and Settings\******\Application Data


Start Menu


C:\DOCUME~1\******\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\SYSTEM32\\userinit.exe,"
"System"=""


RK



DNS

Description: Intel® PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 76.85.229.110
DNS Server Search Order: 76.85.229.111

HKLM\SYSTEM\CCS\Services\Tcpip\..\{59986571-E5EA-485C-917E-FC091FE3D385}: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS1\Services\Tcpip\..\{59986571-E5EA-485C-917E-FC091FE3D385}: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS3\Services\Tcpip\..\{59986571-E5EA-485C-917E-FC091FE3D385}: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=76.85.229.110 76.85.229.111


Scanning for wininet.dll infection


End

#6 boopme

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Posted 19 January 2009 - 11:59 AM

OK,this is good we are progressing.
Run part 2 Cleanong,S!Ri's SmitfraudFix
You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

NEXT run MBamin normal mode:

Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#7 infinity923

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Posted 19 January 2009 - 08:34 PM

Howdy.

The results from two additional scans/cleanings are below:



SmitFraudFix v2.391

Scan done at 18:50:41.92, Mon 01/19/2009
Run from C:\Documents and Settings\******\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts

127.0.0.1 localhost

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


RK


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{59986571-E5EA-485C-917E-FC091FE3D385}: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS1\Services\Tcpip\..\{59986571-E5EA-485C-917E-FC091FE3D385}: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS2\Services\Tcpip\..\{59986571-E5EA-485C-917E-FC091FE3D385}: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS3\Services\Tcpip\..\{59986571-E5EA-485C-917E-FC091FE3D385}: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=76.85.229.110 76.85.229.111
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=76.85.229.110 76.85.229.111


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End




and






Malwarebytes' Anti-Malware 1.33
Database version: 1663
Windows 5.1.2600 Service Pack 3

1/19/2009 7:06:19 PM
mbam-log-2009-01-19 (19-06-19).txt

Scan type: Quick Scan
Objects scanned: 57779
Time elapsed: 8 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





Do you think we're getting close?

#8 boopme

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Posted 19 January 2009 - 09:07 PM

Hi looks pretty good are you still getting errors?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 infinity923

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Posted 19 January 2009 - 11:23 PM

All of the errors I was experiencing before posting to this website have subsided. I've been able to use my computer hassle free after running all the scans you advised. I appreciate you taking the time to help diagnose my problem(s). Everything seems to be back on track.

As for anti-virus software, do you have any recommendations on which program to use? I'm using McAfee now and have used Norton in the past; are there any better programs out there?

#10 boopme

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Posted 19 January 2009 - 11:49 PM

Excellent! Are you running a trial version of Mcafee? Because we have others. Norton is a resource hog. Definately keep MBAM and SAS. You need to update them prior to Scans.
Download and Run OTCleanIt
This program will remove the tools we have used.
Download OTCleanIt by OldTimer to your desktop.
Double click OTCleanIt.exe to start the program.
Click the big CleanUp! button.
When asked if you want to proceed with the cleanup process, click Yes. Restart your computer when prompted.
Delete the file after use, if it did not delete itself.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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