Hello all, this is my first post and as the name suggests I am completely pants at computers, so please bear with me.
I'm running on xp home and need to upgrade to sp3, Internet explorer occasionally crashes and the error report says i need sp3, fair enough, i tried to update some time back but failed, can't quite remember why sorry, but have tried again today and end up with a blue screen message which reads
***stop:0x00000050 (0x8af00105, 0x00000000, 0xbf803c91, 0x00000000 )
***win32k.sys-address bf803c91 base at bf800000, date stamp 48ce4da7
I have also occasionally been getting an 'end now' message for E1DB6607 on logging off
I normally run pctools av and spyware but last night tried spybot s&d, which to my amazement found several pups and 2 trojans, and my pc is now running incredibly slow, so I'm after suggestions