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Need help removing TDSS trojan


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2 replies to this topic

#1 hoopman13

hoopman13

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Posted 13 January 2009 - 11:46 PM

My PC appears to be infected with the TDSS virus. Iexplorer is redirected when I try to access Spydot or microsoft web sites, which prevents me from downloading updates. I was able to start in safe mode to run spybot and hiJackThis. Spybot identified the TDSS trojan, but is unable to remove it. Windows defender did not work either. The harddrive is also blocked to prevent running scandisk and defrag. Any help with this problem is appreciated.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:23:50 PM, on 1/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AS00_Netgear] C:\Program Files\NETGEAR\Wireless Smart Configuration\Utility\NetgearAG.exe -hide
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\RunOnce: [SpybotDeletingC3936] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA1112] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKLM\..\RunOnce: [SpybotDeletingA482] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC3457] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA1767] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKLM\..\RunOnce: [SpybotDeletingC5363] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKLM\..\RunOnce: [SpybotDeletingA2084] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1708] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA6918] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9069] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKLM\..\RunOnce: [SpybotDeletingA2264] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC3114] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA3682] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9819] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\RunOnce: [SpybotDeletingD1631] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4787] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKCU\..\RunOnce: [SpybotDeletingD2419] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1920] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB501] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD900] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB8885] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKCU\..\RunOnce: [SpybotDeletingD3861] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1655] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD3434] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB5477] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4000] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKCU\..\RunOnce: [SpybotDeletingB3061] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD1561] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB587] command /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4926] cmd /c del "C:\WINDOWS\SYSTEM32\TDSSliqp.log"
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1167612065531
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7626 bytes

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#2 KoanYorel

KoanYorel

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Posted 29 January 2009 - 02:30 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 02 February 2009 - 11:17 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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