Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.



  • This topic is locked This topic is locked
2 replies to this topic

#1 spongebobsquarepants


  • Members
  • 1 posts
  • Local time:08:42 PM

Posted 13 January 2009 - 05:55 PM

I am unable to open use my firefox, when i open it, i have this message saying that it is corrupted and the script is unreadable.

Here is my DDS file

DDS (Ver_09-01-07.01) - NTFSx86
Run by Ryan Peng at 17:47:57.76 on Tue 01/13/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.447.151 [GMT -5:00]

AV: Norton AntiVirus *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\Nmain.exe
C:\Documents and Settings\Ryan Peng\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
uURLSearchHooks: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aim search\AOLSearch.dll
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aim search\AOLSearch.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
mRun: [ccApp] c:\program files\common files\symantec shared\ccApp.exe
mRun: [ccRegVfy] c:\program files\common files\symantec shared\ccRegVfy.exe
mRun: [GhostStartTrayApp] c:\program files\norton systemworks\norton ghost\GhostStartTrayApp.exe
mRun: [VTTimer] VTTimer.exe
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R1 GhPciScan;GhostPciScanner;c:\program files\norton systemworks\norton ghost\GhPciScan.sys [2002-8-14 5632]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090107.002\NAVENG.Sys [2009-1-7 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090107.002\NavEx15.Sys [2009-1-7 876112]
R3 SAVRT;SAVRT;c:\windows\system32\drivers\SAVRT.SYS [2002-7-25 235744]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2002-8-8 308936]
R4 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton systemworks\norton antivirus\NAVAPSVC.EXE [2002-8-19 116336]
R4 NProtectService;Norton Unerase Protection;c:\program files\norton systemworks\norton utilities\NPROTECT.EXE [2008-9-13 135168]
R4 SAVRTPEL;SAVRTPEL;c:\windows\system32\drivers\SAVRTPEL.SYS [2002-7-25 35552]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-9-14 24652]
S3 ccPwdSvc;Symantec Password Validation Service;c:\program files\common files\symantec shared\ccPwdSvc.exe [2002-8-19 63176]
S4 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2001-8-13 54408]

=============== Created Last 30 ================

2009-01-03 15:35 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-01-03 15:35 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2008-11-10 05:43 410,984 a------- c:\windows\system32\deploytk.dll
2008-11-06 19:36 30 a------- c:\documents and settings\ryan peng\jagex_runescape_preferences.dat
2008-10-23 08:01 283,648 a------- c:\windows\system32\gdi32.dll
2008-10-16 15:38 826,368 a------- c:\windows\system32\wininet.dll
2008-09-24 22:33 19,552 a------- c:\docume~1\ryanpe~1\applic~1\GDIPFONTCACHEV1.DAT
2008-09-13 20:18 32 a--sh--- c:\windows\{11A60782-DE24-4393-B8E9-0B352A6599B7}.dat
2008-09-13 20:18 32 a--sh--- c:\windows\{3D9E1EC0-77B4-4255-A0FC-D1DEF31EABC2}.dat
2008-09-13 20:17 32 a--sh--- c:\windows\{4841323B-019B-4A80-8C9A-55C3696DBCD0}.dat
2008-09-13 20:17 32 a--sh--- c:\windows\{883AB560-DC39-4A8D-86D0-F22E395FCE9C}.dat
2008-09-13 20:15 32 a--sh--- c:\windows\{A7931775-F98C-45E1-9BA3-D4AA899D817A}.dat
2008-09-13 20:17 32 a--sh--- c:\windows\{BBC63B66-D7C1-4B38-B0BF-55929D531AA3}.dat
2008-09-13 20:19 32 a--sh--- c:\windows\{F96D2A95-FE59-48A8-9D66-A365D74512B2}.dat
2008-09-13 20:15 32 a--sh--- c:\windows\system32\{2864BA5A-27F5-441E-A264-EA6269F42168}.dat
2008-09-13 20:19 32 a--sh--- c:\windows\system32\{4A16394F-A771-4327-866A-B2D4EA7D42D4}.dat
2008-09-13 20:18 32 a--sh--- c:\windows\system32\{76274FC8-82C8-47A7-A015-EB3BCC6BAB99}.dat
2008-09-13 20:17 32 a--sh--- c:\windows\system32\{B1703BFE-2F32-496E-B634-91B9101581D8}.dat
2008-09-13 20:17 32 a--sh--- c:\windows\system32\{CE468556-67F1-47C3-A7CE-29CAB7E6F14B}.dat
2008-09-13 20:18 32 a--sh--- c:\windows\system32\{D001BABC-61E1-4193-ADDF-5A8A30340BEC}.dat
2008-09-13 20:17 32 a--sh--- c:\windows\system32\{FEA95F91-DA59-4561-9CCF-52B1D0C55B49}.dat

============= FINISH: 17:48:24.73 ===============

BC AdBot (Login to Remove)


#2 KoanYorel


    Bleepin' Conundrum

  • Members
  • 19,461 posts
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:09:42 PM

Posted 29 January 2009 - 02:23 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel


    Bleepin' Conundrum

  • Members
  • 19,461 posts
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:09:42 PM

Posted 02 February 2009 - 11:03 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users