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Searchinspace Browser Problems


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#1 zipcode06

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Posted 13 January 2009 - 05:43 PM

Every time I use google's search engine online I get redirected to a searchinspace page and then immediately redirected again to a various ad website. I'm also having problems with system startup. I get an error message which reads "Error loading C:\WINDOWS\system32\poyphhlh.dll specified module could not be found". The system frequently freezes, including the onscreen cursor, which requires a reboot of the system. I have installed and run the Combofix repair already...and can post the log if required. It appeared to have fixed the startup problem but I'm hesitant to get online before checking to see if I need to execute any malware or virus prevention techniques. Any help or advice you could provide would be much appreciated! Thanks.

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#2 rigel

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Posted 13 January 2009 - 09:42 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 zipcode06

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Posted 13 January 2009 - 10:26 PM

Here's the MBAM log file that was generated...

Malwarebytes' Anti-Malware 1.32
Database version: 1649
Windows 5.1.2600 Service Pack 2

1/13/2009 10:17:54 PM
mbam-log-2009-01-13 (22-17-54).txt

Scan type: Quick Scan
Objects scanned: 58052
Time elapsed: 3 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\ffkuz.dll (Trojan.Downloader) -> Quarantined and deleted successfully.

#4 rigel

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Posted 13 January 2009 - 10:46 PM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 zipcode06

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Posted 14 January 2009 - 12:07 AM

Here is the SDFix lof report that was generated....

SDFix: Version 1.240
Run by Shannan Scheuer on Tue 01/13/2009 at 11:45 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-13 23:56:23
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\mqsvc.exe"="C:\\WINDOWS\\system32\\mqsvc.exe:*:Enabled:Message Queuing"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Firefly Studios\\Stronghold Legends\\StrongholdLegends.exe"="C:\\Program Files\\Firefly Studios\\Stronghold Legends\\StrongholdLegends.exe:*:Enabled:Stronghold Legends"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\mqsvc.exe"="C:\\WINDOWS\\system32\\mqsvc.exe:*:Enabled:Message Queuing"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Mon 17 Mar 2008 28,672 ...H. --- "C:\Documents and Settings\Shannan Scheuer\Desktop\~WRL1414.tmp"
Sat 8 Mar 2008 41,472 ...H. --- "C:\Documents and Settings\Shannan Scheuer\Desktop\~WRL1844.tmp"
Mon 17 Mar 2008 41,984 ...H. --- "C:\Documents and Settings\Shannan Scheuer\Desktop\~WRL2711.tmp"
Mon 12 Nov 2007 19,968 ...H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\~WRL3879.tmp"
Wed 20 Jun 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Wed 30 Jul 2008 24,064 ...H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\~WRL0001.tmp"
Fri 18 Jan 2008 400 A..H. --- "C:\Program Files\Common Files\Symantec Shared\COH\COH32LU.reg"
Fri 18 Jan 2008 403 A..H. --- "C:\Program Files\Common Files\Symantec Shared\COH\COHDLU.reg"
Mon 6 Mar 2006 82,432 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\DCPS\~WRL0308.tmp"
Mon 6 Mar 2006 104,448 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\DCPS\~WRL1469.tmp"
Thu 26 Jan 2006 47,616 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\DCPS\~WRL2027.tmp"
Wed 30 Jul 2008 27,136 ...H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Georgetown University Hosp\~WRL0001.tmp"
Wed 30 Jul 2008 26,624 ...H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Georgetown University Hosp\~WRL2005.tmp"
Wed 30 Jul 2008 24,576 ...H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Georgetown University Hosp\~WRL3792.tmp"
Fri 30 Nov 2007 20,992 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Private Therapy\~WRL0003.tmp"
Sun 30 May 2004 48,640 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Resume job\~WRL2757.tmp"
Tue 15 Jun 2004 47,616 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Resume job\~WRL3218.tmp"
Wed 1 May 2002 38,400 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\~WRL0296.tmp"
Sat 4 May 2002 19,968 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\~WRL1662.tmp"
Sat 4 May 2002 20,480 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\~WRL1760.tmp"
Wed 30 Aug 2006 39,936 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\DCPS\Murch\~WRL0003.tmp"
Sun 26 Oct 2003 31,232 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Previous jobs\TCH\~WRL0382.tmp"
Sun 26 Oct 2003 20,992 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Previous jobs\TCH\~WRL1039.tmp"
Sun 26 Oct 2003 30,208 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Previous jobs\TCH\~WRL1348.tmp"
Sun 26 Oct 2003 19,456 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Previous jobs\TCH\~WRL3177.tmp"
Sun 30 May 2004 48,640 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Resume job\JOB in DC\~WRL2757.tmp"
Tue 15 Jun 2004 47,616 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Resume job\JOB in DC\~WRL3218.tmp"
Sat 4 May 2002 22,528 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\844 class\~WRL1350.tmp"
Sat 4 May 2002 20,480 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\844 class\~WRL1407.tmp"
Sat 4 May 2002 20,480 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\844 class\~WRL2481.tmp"
Thu 23 May 2002 69,120 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\Children's Hosp\~WRL0467.tmp"
Thu 23 May 2002 68,608 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\Children's Hosp\~WRL1727.tmp"
Wed 29 May 2002 48,128 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\Children's Hosp\~WRL2122.tmp"
Fri 19 Apr 2002 44,544 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\Children's Hosp\~WRL2132.tmp"
Thu 23 May 2002 48,128 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\Children's Hosp\~WRL2486.tmp"
Thu 23 May 2002 70,656 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\Children's Hosp\~WRL2932.tmp"
Sat 4 May 2002 23,552 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\Sign Lang\~WRL3498.tmp"
Tue 28 May 2002 23,552 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\EI Stuff\Family prac\~WRL0237.tmp"
Tue 21 May 2002 19,456 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\Academic Info\Spring 2002\EI Stuff\Family prac\~WRL1734.tmp"
Thu 26 Jan 2006 70,656 A..H. --- "C:\Documents and Settings\Shannan Scheuer\My Documents\Shannan Documents\DCPS\Capitol Hill Cluster\Evals\November\~WRL1269.tmp"

Finished!

#6 rigel

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Posted 14 January 2009 - 09:33 AM

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Also.....

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 zipcode06

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Posted 14 January 2009 - 08:22 PM

Here is the ScanLog from SuperAntiSpyware....

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/14/2009 at 06:37 PM

Application Version : 4.24.1004

Core Rules Database Version : 3709
Trace Rules Database Version: 1684

Scan type : Complete Scan
Total Scan Time : 00:48:51

Memory items scanned : 159
Memory threats detected : 0
Registry items scanned : 6206
Registry threats detected : 7
File items scanned : 96357
File threats detected : 0

Rogue.Component/Trace
HKLM\Software\Microsoft\12791B91
HKLM\Software\Microsoft\12791B91#12791b91
HKLM\Software\Microsoft\12791B91#Version
HKLM\Software\Microsoft\12791B91#1279b611
HKLM\Software\Microsoft\12791B91#1279dff4
HKU\S-1-5-21-2212220027-2145875521-557514868-1005\Software\Microsoft\CS41275
HKU\S-1-5-21-2212220027-2145875521-557514868-1005\Software\Microsoft\FIAS4018




And here's the scan log from the F-Secure scan....

Wednesday, January 14, 2009 19:23:07 - 20:20:55
Computer name: SHANNAN
Scanning type: Scan system for malware, rootkits
Target: C:\ D:\


--------------------------------------------------------------------------------

Result: 1 malware found
TrackingCookie.Doubleclick (spyware)
System

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 36550
System: 3824
Not scanned: 7
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 1
Submitted: 0
Files not scanned:
C:\HIBERFIL.SYS
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure USS: 2.40.0
F-Secure Blacklight: 0.0.0
F-Secure Hydra: 2.8.8110, 2009-01-14
F-Secure Pegasus: 1.20.0, 2008-11-17
F-Secure AVP: 7.0.171, 2009-01-14
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics

#8 rigel

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Posted 15 January 2009 - 01:03 PM

Almost done...

Please update and rerun Malwarebytes - post a fresh log.

How are things running now? Are we still getting redirects from Google?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 zipcode06

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Posted 15 January 2009 - 06:21 PM

Nope, no more redirects while using google search engine. Thanks so much for all this help...much appreciated!
Here is the scan log.....

Malwarebytes' Anti-Malware 1.33
Database version: 1656
Windows 5.1.2600 Service Pack 2

1/15/2009 6:17:00 PM
mbam-log-2009-01-15 (18-17-00).txt

Scan type: Quick Scan
Objects scanned: 57724
Time elapsed: 6 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 rigel

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Posted 15 January 2009 - 07:24 PM

You are welcome!

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Take care and safe surfing ...

rigel

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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