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I'm getting error avgwdsvc.exe.mdmp with AVG


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10 replies to this topic

#1 gregor1234

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Posted 13 January 2009 - 03:12 PM

Hi, my problem looked very similar to this one: http://www.bleepingcomputer.com/forums/t/191637/my-virus-stumped-nav09-now-im-getting-error-avgwdsvcexemdmp-with-avg/

The AVG software gets an error while scanning the boot sector. The error message is:

szAppName : avgwdsvc.exe szAppVer : 8.0.0.145 szModName : msvcr80.dll
szModVer : 8.0.50727.1433 offset : 000174a0

The following files are included in the error report:

C:\DOCUME~1\BEN~1\LOCALS~1\Temp\WER9750.dir00\avgwdsvc.exe.mdmp
C:\DOCUME~1\BEN~1\LOCALS~1\Temp\WER9750.dir00\appcompat.txt

After the error message appears the problem resolves itself and AVG scans the files on my C drive minus the boot sector.

I am running Windows XP.




So I scanned with Malwarebytes Anti-Malware

This is a Log:

Malwarebytes' Anti-Malware 1.32
Wersja bazy definicji: 1648
Windows 5.1.2600 Dodatek Service Pack 2

2009-01-13 20:11:04
mbam-log-2009-01-13 (20-11-04).txt

Typ skanowania: Szybkie skanowanie
Przeskanowane obiekty: 60899
Upłynęło: 2 minute(s), 48 second(s)

Zainfekowane procesy w pamięci: 0
Zainfekowane moduły pamięci: 0
Zainfekowane klucze rejestru: 1
Zainfekowane wartości rejestru: 0
Zainfekowane pliki rejestru: 6
Zainfekowane foldery: 1
Zainfekowane pliki: 20

Zainfekowane procesy w pamięci:
(Nie wykryto groźnych plików)

Zainfekowane moduły pamięci:
(Nie wykryto groźnych plików)

Zainfekowane klucze rejestru:
HKEY_CLASSES_ROOT\totalvid (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Zainfekowane wartości rejestru:
(Nie wykryto groźnych plików)

Zainfekowane pliki rejestru:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.37,85.255.112.19 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{dc385a60-5e01-47cb-9bc3-afd82bc15486}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.37,85.255.112.19 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.37,85.255.112.19 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{dc385a60-5e01-47cb-9bc3-afd82bc15486}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.37,85.255.112.19 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.37,85.255.112.19 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{dc385a60-5e01-47cb-9bc3-afd82bc15486}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.37,85.255.112.19 -> Quarantined and deleted successfully.

Zainfekowane foldery:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Zainfekowane pliki:
C:\WINDOWS\system32\msqpdxgodpmupk.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\resycled\boot.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxgjcfakjb.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxotxvkbqv.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxqqlxmjas.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxuwnthoew.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-091.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-2F7.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-33F.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-549.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-597.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-729.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-78F.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-95F.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-999.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-9C3.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-A8D.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-CDD.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.



Now everything looks to work correctly, but I'll be grateful if someone looks at this log.

Thanks in advance!

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#2 garmanma

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Posted 13 January 2009 - 04:29 PM

Please reboot the computer
Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review
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#3 gregor1234

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Posted 13 January 2009 - 05:38 PM

OK, I did a full scan with updated Malwarebytes' Anti-Malware:

Malwarebytes' Anti-Malware 1.32
Wersja bazy definicji: 1648
Windows 5.1.2600 Dodatek Service Pack 2

2009-01-13 23:29:15
mbam-log-2009-01-13 (23-29-15).txt

Typ skanowania: Pełne skanowanie (C:\|D:\|)
Przeskanowane obiekty: 118099
Upłynęło: 40 minute(s), 59 second(s)

Zainfekowane procesy w pamięci: 0
Zainfekowane moduły pamięci: 0
Zainfekowane klucze rejestru: 1
Zainfekowane wartości rejestru: 0
Zainfekowane pliki rejestru: 6
Zainfekowane foldery: 1
Zainfekowane pliki: 8

Zainfekowane procesy w pamięci:
(Nie wykryto groĹşnych plików)

Zainfekowane moduły pamięci:
(Nie wykryto groĹşnych plików)

Zainfekowane klucze rejestru:
HKEY_CLASSES_ROOT\totalvid (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Zainfekowane wartości rejestru:
(Nie wykryto groĹşnych plików)

Zainfekowane pliki rejestru:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.163,85.255.112.102 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{dc385a60-5e01-47cb-9bc3-afd82bc15486}\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.163,85.255.112.102 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.163,85.255.112.102 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{dc385a60-5e01-47cb-9bc3-afd82bc15486}\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.163,85.255.112.102 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.163,85.255.112.102 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{dc385a60-5e01-47cb-9bc3-afd82bc15486}\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.163,85.255.112.102 -> Quarantined and deleted successfully.

Zainfekowane foldery:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Zainfekowane pliki:
C:\Documents and Settings\g\Pulpit\bashir\Keygen.ABBYY.PDF.Transformer.2.0c3098.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\g\Ustawienia lokalne\Dane aplikacji\Mozilla\Firefox\Profiles\df43owng.default\Cache\7E836910d01 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
D:\System Volume Information\_restore{97497927-DF9E-4686-BF79-DA325868D317}\RP41\A0014499.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\resycled\boot.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-011.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-6E7.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Edited by garmanma, 13 January 2009 - 07:26 PM.


#4 garmanma

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Posted 13 January 2009 - 07:33 PM

If you are using a router, disconnect from the internet. Reset the router and give it a strong password
Then let's try this
-------------------------------------------
Please download Dr.Web CureIt & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 gregor1234

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Posted 14 January 2009 - 11:07 AM

Hi, i'm writing from another computer.
Something new has appeared at the infected computer, when i'm clicking to Drive D in My computer window an error occurs:
resycled/boot.com
"resycled/boot.com isn't a correct application of Win32 system" (after translation)

One more, i'm considering a format and re-install on infected computer, but if i decide to format, should I format all drives? (I have there al lot of movies and it will takes a quite a lot time to copy them)

You said about resetting router, you mean resetting all configuration or simply turn off and turn on?

#6 gregor1234

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Posted 14 January 2009 - 02:36 PM

OK, this is a log from Dr.Web CureIt :

tmp1.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Msliksur.41;Deleted.;
tmp10.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Msliksur.41;Deleted.;
tmp11.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Starter.896;Uncured.Moved.;
tmp1C5.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Msliksur.41;Deleted.;
tmp1C6.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Starter.896;Uncured.Moved.;
tmp2.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Starter.896;Uncured.Moved.;
tmp27.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Msliksur.41;Deleted.;
tmp28.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Starter.896;Uncured.Moved.;
tmp3.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Msliksur.41;Deleted.;
tmp4.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Starter.896;Uncured.Moved.;
tmp5.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Msliksur.41;Deleted.;
tmp6.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Starter.896;Uncured.Moved.;
tmp7D.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Msliksur.41;Deleted.;
tmp7E.tmp;C:\Documents and Settings\g\Ustawienia lokalne\Temp;Trojan.Starter.896;Uncured.Moved.;

#7 garmanma

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Posted 14 January 2009 - 05:21 PM

Too early to give up and format just yet
-------------------------------------
ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#8 gregor1234

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Posted 14 January 2009 - 07:20 PM

OK, next log is ready:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/15/2009 at 01:08 AM

Application Version : 4.24.1004

Core Rules Database Version : 3709
Trace Rules Database Version: 1684

Scan type : Complete Scan
Total Scan Time : 01:24:12

Memory items scanned : 163
Memory threats detected : 0
Registry items scanned : 6153
Registry threats detected : 14
File items scanned : 43544
File threats detected : 1

Rootkit.Agent/Gen-GAOPDX
HKLM\System\ControlSet001\Services\gaopdxserv.sys
C:\WINDOWS\SYSTEM32\DRIVERS\GAOPDXSERV.SYS
HKLM\System\ControlSet001\Enum\Root\LEGACY_gaopdxserv.sys
HKLM\System\ControlSet002\Services\gaopdxserv.sys
HKLM\System\ControlSet002\Enum\Root\LEGACY_gaopdxserv.sys
HKLM\System\CurrentControlSet\Services\gaopdxserv.sys
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_gaopdxserv.sys

Rogue.Component/Trace
HKLM\Software\Classes\MSQPDXVX
HKLM\Software\Classes\MSQPDXVX#msqpdxrun
HKLM\Software\Classes\MSQPDXVX#msqpdxpff
HKLM\Software\Classes\MSQPDXVX#msqpdxaff
HKLM\Software\Classes\MSQPDXVX#msqpdxinfo
HKLM\Software\Classes\MSQPDXVX#msqpdxid
HKLM\Software\Classes\MSQPDXVX#msqpdxsrv
HKLM\Software\Classes\MSQPDXVX#msqpdxpos

#9 gregor1234

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Posted 15 January 2009 - 05:02 PM

Can it be end of this infection?

#10 garmanma

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Posted 15 January 2009 - 06:04 PM

Can it be end of this infection?

Is the computer acting OK?
Is AVG still giving those results?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 gregor1234

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Posted 15 January 2009 - 07:13 PM

OK, I plugged computer to the internet and :

Is the computer acting OK?

YES :thumbsup:

Is AVG still giving those results?

NO, its updating and scanning well :flowers:


So, Thank you, thank you, thank you!!!




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