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Explorer browser closes on startup of some websites..


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4 replies to this topic

#1 dbm1987

dbm1987

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Posted 22 May 2005 - 10:18 PM

WHen I am going to go to a website, the page starts to load then the window just closes out of nowhere. I try it again and it does the same thing.

Everytime it closes I get a file on my desktop call "hs_err_pid" with numbers after it. I open it and it gives me -

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x780012f3, pid=-1738617, tid=4294784663
#
# Java VM: Java HotSpot™ Client VM (1.5.0_01-b08 mixed mode)
# Problematic frame:
# C [MSVCRT.DLL+0x12f3]
#

--------------- T H R E A D ---------------

Current thread (0x007ed470): JavaThread "main" [_thread_in_native, id=-182633]

siginfo: ExceptionCode=0xc0000005, reading address 0xffffffff

Registers:
EAX=0x0063fe5c, EBX=0x00000003, ECX=0x00000003, EDX=0x00000001
ESP=0x0063fa74, EBP=0x0063faa0, ESI=0xbff70000, EDI=0x7801560c
EIP=0x780012f3, EFLAGS=0x00010216

Top of Stack: (sp=0x0063fa74)
0x0063fa74: 011439f8 00000003 7801560c bff70000
0x0063fa84: 1602c900 00000000 bff70000 0063fe5c
0x0063fa94: 0063fe5c 01145809 ffffffff 0063fae8
0x0063faa4: 01152cd2 00000003 bff70000 6d30698d
0x0063fab4: 00000003 7801270c 1602c9e8 6d306931
0x0063fac4: 00000000 00001000 00400000 7fffffff
0x0063fad4: 00000001 00000001 0000024a 00010000
0x0063fae4: 06050006 0063fc84 6d3066c7 0063fb94

Instructions: (pc=0x780012f3)
0x780012e3: 7f 05 c3 83 c8 ff c3 6a 01 58 eb f6 8b 4c 24 04
0x780012f3: 66 83 39 00 8d 41 02 74 0a 66 8b 10 40 40 66 85


Stack: [0x00540000,0x00660000), sp=0x0063fa74, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [MSVCRT.DLL+0x12f3]
C [IS3HOOK.DLL+0x2cd2]
C [JAVA.DLL+0x66c7]
C [JAVA.DLL+0x2f99]
j java.lang.System.initProperties(Ljava/util/Properties;)Ljava/util/Properties;+0
j java.lang.System.initializeSystemClass()V+13
v ~StubRoutines::call_stub
V [JVM.DLL+0x8176e]
V [JVM.DLL+0xd481d]
V [JVM.DLL+0x8163f]
V [JVM.DLL+0x815a8]
V [JVM.DLL+0x100d6c]
V [JVM.DLL+0x10085b]
V [JVM.DLL+0x8bed4]
C [JPISHARE.DLL+0x2588]
C [JPISHARE.DLL+0x2143]
C [JPISHARE.DLL+0x1eb2]
C [JPIEXP32.DLL+0x5744]
C [NPJPI150_01.DLL+0x1abf]
C [OLE32.DLL+0x3515e]
C [OLE32.DLL+0x301aa]
C [OLE32.DLL+0x34fb8]
C [OLE32.DLL+0x34ea1]
C [OLE32.DLL+0x35239]
C [OLE32.DLL+0x6a8fc]
C [URLMON.DLL+0x12793]
C [MSHTML.DLL+0xdbc4e]
C [MSHTML.DLL+0xdbb54]
C [MSHTML.DLL+0xdb9d1]
C [MSHTML.DLL+0xdc33d]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j java.lang.System.initProperties(Ljava/util/Properties;)Ljava/util/Properties;+0
j java.lang.System.initializeSystemClass()V+13
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x007ff080 JavaThread "Finalizer" daemon [_thread_blocked, id=-345397]
0x007ffd70 JavaThread "Reference Handler" daemon [_thread_blocked, id=-346985]
=>0x007ed470 JavaThread "main" [_thread_in_native, id=-182633]

Other Threads:
0x007fd010 VMThread [id=-331061]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 576K, used 10K [0x10010000, 0x100b0000, 0x10770000)
eden space 512K, 2% used [0x10010000, 0x10012908, 0x10090000)
from space 64K, 0% used [0x10090000, 0x10090000, 0x100a0000)
to space 64K, 0% used [0x100a0000, 0x100a0000, 0x100b0000)
tenured generation total 1408K, used 0K [0x10770000, 0x108d0000, 0x16010000)
the space 1408K, 0% used [0x10770000, 0x10770000, 0x10770200, 0x108d0000)
compacting perm gen total 8192K, used 530K [0x16010000, 0x16810000, 0x1a010000)
the space 8192K, 6% used [0x16010000, 0x16094808, 0x16094a00, 0x16810000)
No shared spaces configured.

Dynamic libraries:
0x6d630000 - 0x6d63f000 C:\PROGRAM FILES\JAVA\JRE1.5.0_01\BIN\ZIP.DLL
0x6d300000 - 0x6d31d000 C:\PROGRAM FILES\JAVA\JRE1.5.0_01\BIN\JAVA.DLL
0x6d610000 - 0x6d61c000 C:\PROGRAM FILES\JAVA\JRE1.5.0_01\BIN\VERIFY.DLL
0x6d280000 - 0x6d288000 C:\PROGRAM FILES\JAVA\JRE1.5.0_01\BIN\HPI.DLL
0x6d640000 - 0x6d7c5000 C:\PROGRAM FILES\JAVA\JRE1.5.0_01\BIN\CLIENT\JVM.DLL
0x6d450000 - 0x6d468000 C:\PROGRAM FILES\JAVA\JRE1.5.0_01\BIN\JPISHARE.DLL
0x6d400000 - 0x6d417000 C:\PROGRAM FILES\JAVA\JRE1.5.0_01\BIN\JPIEXP32.DLL
0x6d590000 - 0x6d5a1000 C:\PROGRAM FILES\JAVA\JRE1.5.0_01\BIN\NPJPI150_01.DLL
0x5f300000 - 0x5f329000 C:\WINDOWS\SYSTEM\OLEPRO32.DLL
0x69b10000 - 0x69c25000 C:\WINDOWS\SYSTEM\MSXML3.DLL
0x792f0000 - 0x79301000 C:\WINDOWS\SYSTEM\MYDOCS.DLL
0x71950000 - 0x7196d000 C:\WINDOWS\SYSTEM\INETCPLC.DLL
0x03c80000 - 0x03cce000 C:\WINDOWS\SYSTEM\INETCPL.CPL
0x32520000 - 0x32532000 C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE10\MSOHEV.DLL
0x77ac0000 - 0x77ad1000 C:\WINDOWS\SYSTEM\SOFTPUB.DLL
0x03850000 - 0x0386b000 C:\WINDOWS\SYSTEM\RSABASE.DLL
0x7ca00000 - 0x7ca1a000 C:\WINDOWS\SYSTEM\RSAENH.DLL
0x77400000 - 0x7741e000 C:\WINDOWS\SYSTEM\SCHANNEL.DLL
0x714a0000 - 0x714ae000 C:\WINDOWS\SYSTEM\WINTRUST.DLL
0x03590000 - 0x0359b000 C:\WINDOWS\SYSTEM\DISPEX.DLL
0x703d0000 - 0x703eb000 C:\WINDOWS\SYSTEM\ACTXPRXY.DLL
0x70f30000 - 0x70f9e000 C:\WINDOWS\SYSTEM\MSHTMLED.DLL
0x70fb0000 - 0x70feb000 C:\WINDOWS\SYSTEM\IEPEERS.DLL
0x7fe40000 - 0x7fe49000 C:\WINDOWS\SYSTEM\WINSPOOL.DRV
0x7fbf0000 - 0x7fbfe000 C:\WINDOWS\SYSTEM\MPR.DLL
0x65000000 - 0x65009000 C:\WINDOWS\SYSTEM\DDRAWEX.DLL
0xbaaa0000 - 0xbab03000 C:\WINDOWS\SYSTEM\DDRAW.DLL
0xbfee0000 - 0xbfee5000 C:\WINDOWS\SYSTEM\NTDLL.DLL
0x70530000 - 0x7053b000 C:\WINDOWS\SYSTEM\PNGFILT.DLL
0x70510000 - 0x7051a000 C:\WINDOWS\SYSTEM\IMGUTIL.DLL
0x48080000 - 0x480a7000 C:\WINDOWS\SYSTEM\MSLS31.DLL
0x03e70000 - 0x03f00000 C:\WINDOWS\SYSTEM\MACROMED\SHOCKWAVE 10\CONTROL.DLL
0x69200000 - 0x6920d000 C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
0x03890000 - 0x03a33000 C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
0x7fe10000 - 0x7fe3d000 C:\WINDOWS\SYSTEM\COMDLG32.DLL
0xbfdf0000 - 0xbfe00000 C:\WINDOWS\SYSTEM\WINMM.DLL
0x73570000 - 0x735d2000 C:\WINDOWS\SYSTEM\VBSCRIPT.DLL
0x035b0000 - 0x03640000 C:\WINDOWS\SYSTEM\JSCRIPT.DLL
0xbfe20000 - 0xbfe24000 C:\WINDOWS\SYSTEM\IMM32.DLL
0x70c50000 - 0x70efd000 C:\WINDOWS\SYSTEM\MSHTML.DLL
0x783c0000 - 0x783cf000 C:\WINDOWS\SYSTEM\RNR20.DLL
0x1c000000 - 0x1c006000 C:\PROGRAM FILES\AIM95\IDLEMON.DLL
0x7b410000 - 0x7b41b000 C:\WINDOWS\SYSTEM\MSAFD.DLL
0x75fa0000 - 0x75faa000 C:\WINDOWS\SYSTEM\WSOCK32.DLL
0x794d0000 - 0x794e5000 C:\WINDOWS\SYSTEM\MSWSOCK.DLL
0x70440000 - 0x704cf000 C:\WINDOWS\SYSTEM\MLANG.DLL
0x71840000 - 0x718c4000 C:\WINDOWS\SYSTEM\SHDOCLC.DLL
0x702b0000 - 0x7032a000 C:\WINDOWS\SYSTEM\URLMON.DLL
0x00fa0000 - 0x00ffa000 C:\PROGRAM FILES\STOPZILLA!\SZIEBHO.DLL
0x5f3e0000 - 0x5f3f2000 C:\WINDOWS\SYSTEM\ATL.DLL
0x01140000 - 0x0114d000 C:\PROGRAM FILES\STOPZILLA!\SZBHOCOR.DLL
0x78c10000 - 0x78c3b000 C:\WINDOWS\SYSTEM\OLEACC.DLL
0x5f400000 - 0x5f4f2000 C:\WINDOWS\SYSTEM\MFC42.DLL
0x01150000 - 0x01163000 C:\PROGRAM FILES\STOPZILLA!\IS3HOOK.DLL
0x7cc00000 - 0x7cc1d000 C:\WINDOWS\SYSTEM\IMAGEHLP.DLL
0x01090000 - 0x010b1000 C:\PROGRAM FILES\STOPZILLA!\SZCORE.DLL
0x01130000 - 0x01140000 C:\PROGRAM FILES\STOPZILLA!\IS3MSIX.DLL
0x01100000 - 0x01128000 C:\PROGRAM FILES\STOPZILLA!\IS3HTTP.DLL
0x010e0000 - 0x010f3000 C:\PROGRAM FILES\STOPZILLA!\IS3PERST.DLL
0x010c0000 - 0x010da000 C:\PROGRAM FILES\STOPZILLA!\IS3SYS32.DLL
0x01040000 - 0x01065000 C:\PROGRAM FILES\STOPZILLA!\IS3CMD.DLL
0x01070000 - 0x0108b000 C:\PROGRAM FILES\STOPZILLA!\IS3NET.DLL
0x76000000 - 0x76012000 C:\WINDOWS\SYSTEM\WS2_32.DLL
0x75fe0000 - 0x75fe6000 C:\WINDOWS\SYSTEM\WS2HELP.DLL
0x01000000 - 0x01040000 C:\PROGRAM FILES\STOPZILLA!\IS3CORE.DLL
0xbfe70000 - 0xbfe76000 C:\WINDOWS\SYSTEM\VERSION.DLL
0x10000000 - 0x10008000 C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
0x71930000 - 0x71938000 C:\WINDOWS\SYSTEM\SHFOLDER.DLL
0x70200000 - 0x70295000 C:\WINDOWS\SYSTEM\WININET.DLL
0x65340000 - 0x653db000 C:\WINDOWS\SYSTEM\OLEAUT32.DLL
0x71300000 - 0x7135e000 C:\WINDOWS\SYSTEM\CRYPT32.DLL
0x7fb90000 - 0x7fbe2000 C:\WINDOWS\SYSTEM\RPCRT4.DLL
0x79e00000 - 0x79e25000 C:\WINDOWS\SYSTEM\MSOSS.DLL
0x718e0000 - 0x718f2000 C:\WINDOWS\SYSTEM\BROWSELC.DLL
0x71160000 - 0x7125d000 C:\WINDOWS\SYSTEM\BROWSEUI.DLL
0x7ff20000 - 0x7ffe1000 C:\WINDOWS\SYSTEM\OLE32.DLL
0x66800000 - 0x66955000 C:\WINDOWS\SYSTEM\SHELL32.DLL
0x00400000 - 0x00419000 C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
0x71000000 - 0x71149000 C:\WINDOWS\SYSTEM\SHDOCVW.DLL
0xbfb70000 - 0xbfbf8000 C:\WINDOWS\SYSTEM\COMCTL32.DLL
0x70bd0000 - 0x70c35000 C:\WINDOWS\SYSTEM\SHLWAPI.DLL
0xbff50000 - 0xbff61000 C:\WINDOWS\SYSTEM\USER32.DLL
0xbff20000 - 0xbff46000 C:\WINDOWS\SYSTEM\GDI32.DLL
0xbfe80000 - 0xbfe90000 C:\WINDOWS\SYSTEM\ADVAPI32.DLL
0x78000000 - 0x78046000 C:\WINDOWS\SYSTEM\MSVCRT.DLL
0xbff70000 - 0xbffe3000 C:\WINDOWS\SYSTEM\KERNEL32.DLL

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\JAVA\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\JAVA\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_01 -Djavaplugin.nodotversion=150_01 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\JAVA\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\JAVA\JRE15~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\JAVA\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\JAVA\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_01 -Djavaplugin.nodotversion=150_01 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\JAVA\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>

Environment Variables:
CLASSPATH=C:\PROGRA~1\PHOTOD~1.1\ADOBEC~1;C:\Program Files\PhotoDeluxe 2.0\AdobeConnectables
PATH=C:\PROGRA~1\JAVA\JRE15~1.0_0\bin;C:\PROGRA~1\INTERN~1\;;C:\WINDOWS;C:\WINDOWS;C:\WINDOWS\COMMAND;C:\WINDOWS\TWAIN_32\SCANWIZ;C:\PROGRAM FILES\COMMON FILES\STOPZILLA!;.


--------------- S Y S T E M ---------------

OS: Windows 98 Build 67766446 A

CPU:total 1 family 6, cmov, cx8, fxsr, mmx

Memory: 4k page, physical 97784k(48k free), swap 1999364k(1794376k free)

---------

What do I do!?!? I know its Java problem but what can I do about it?

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#2 Vecc

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Posted 17 January 2006 - 06:53 PM

I have nearly the exact same problem. Did you ever get this fixed? If so, how did you correct the problem?

The error I get:

An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x780012f3, pid=-352493, tid=4294069387
#
# Java VM: Java HotSpot™ Client VM (1.5.0_04-b05 mixed mode)
# Problematic frame:
# C [MSVCRT.DLL+0x12f3]

#3 Vecc

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Posted 17 January 2006 - 07:11 PM

Actually...nevermind, I figured it out.

There was a program running in the background that was causing a conflict (szserver). As soon as I shut it down, everything works fine.

#4 boopme

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Posted 17 January 2006 - 09:06 PM

Vecc Perhaps you need to update the Java runtime environment to the latest version.. You can check it out here. Let us know if it helps.

http://java.com/en/download/manual.jsp

BTW welcome to BC :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 boopme

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Posted 17 January 2006 - 10:42 PM

Sorry I meant for dbm1987 to try it as Vecc figured his out. I wrote the wrong name.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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