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Suspect I'm Possibly Infected with Malware


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5 replies to this topic

#1 openfaced

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Posted 12 January 2009 - 10:29 PM

Hello,

I do the normal adware, spyware, and antivirus scans. Recently my programs have been opening extremely slow and sometimes when I am using multiple programs, it seems that all system resources are being used because the computer lags when minimizing windows...etc. I have 1GB of RAM and am running Windows XP Media Center edition. Here is the dds.txt log created by the DDS tool requested by bleepingcomputer.com. Also attached is the attach.txt file.


DDS (Ver_09-01-07.01) - NTFSx86
Run by HP_Administrator at 22:23:09.63 on Mon 01/12/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.381 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe" -H
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
dRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
StartupFolder: c:\docume~1\hp_adm~1\startm~1\programs\crap\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\hp_adm~1\startm~1\programs\crap\startup\trillian.lnk - c:\program files\trillian\trillian.exe
StartupFolder: c:\docume~1\hp_adm~1\startm~1\programs\crap\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\runnin~1.lnk - c:\program files\wificonnector\NintendoWFCReg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\tabuse~1.lnk - c:\windows\system32\wtablet\TabUserW.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-1-5 99376]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090109.003\naveng.sys [2009-1-9 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090109.003\navex15.sys [2009-1-9 876112]
R4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R4 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]

=============== Created Last 30 ================

2009-01-10 15:31 22,528 a------- c:\documents and settings\hp_administrator\c.exe
2009-01-06 00:04 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avg8
2009-01-05 23:28 0 a------- c:\windows\vpc32.INI
2009-01-05 23:21 109,744 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-05 23:21 48,816 a------- c:\windows\system32\S32EVNT1.DLL
2009-01-05 23:21 <DIR> --d----- c:\program files\Symantec
2009-01-05 23:21 <DIR> --d----- c:\program files\Symantec AntiVirus
2009-01-03 16:49 <DIR> --d----- c:\program files\Deep Log Analyzer
2009-01-03 16:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\DLA Storage
2009-01-03 16:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\DLA
2009-01-03 13:38 <DIR> --d----- c:\program files\Uniblue
2009-01-03 13:38 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{B46E1EF5-0B37-4DB4-A4E2-9F2B41036185}
2009-01-03 13:29 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Uniblue
2009-01-03 13:08 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-01-03 13:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2009-01-12 08:44 16,118 a------- c:\windows\system32\tablet.dat
2008-12-13 01:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-04 11:21 410,984 a------- c:\windows\system32\deploytk.dll
2008-11-29 12:27 24,575 a------- c:\windows\system32\mssetwinsyspios55.dll
2008-10-24 06:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 07:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 08:11 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 08:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 11:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-10-15 02:06 633,632 a------- c:\windows\system32\dllcache\iexplore.exe
2008-10-15 02:04 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2007-10-03 23:20 22 a--sh--- c:\windows\sminst\HPCD.sys
2008-08-28 16:50 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082820080829\index.dat

============= FINISH: 22:23:54.77 ===============

Attached Files


Edited by openfaced, 13 January 2009 - 06:03 PM.


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#2 openfaced

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Posted 16 January 2009 - 11:34 PM

As instructed from bleepingcomputer.com, I have waited 5 days for a response and have not received one. Therefore I am posting a reply.

My virus and spyware scans found Virtumonde as well as other trojans on my computer. My computer programs are lagging and my computer needs to be restarted more frequently. I have not attempted to do any fix as I was awaiting a response from this site. So the log posted above should still be accurate. Please respond as soon as possible.

Thank you

#3 miekiemoes

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Posted 19 January 2009 - 04:45 PM

Hi,

I can't see anything suspicious here.
Please read here: Help! My computer is slow!
First step to perform is to defragment your drive.
Also,
If I were you, I would also temporary uninstall Norton/Symantec Antivirus scanner, reboot and see if that solved the problem. The reason I 'm asking you this is because it is known that Norton may cause a serious slowdown on some systems.
If everything runs better, then it's maybe a good idea to install another Antivirus instead which doesn't need so many resources. For example Avira is a good (free) one.

Webshots Desktop is also a huge cpu hog.
Also, it may be a good idea to disable the HP references from startup (msconfig > startup tab). They cause an extra slowdown as well.

By the way, what is this file?

c:\documents and settings\hp_administrator\c.exe

Do you know if? If not... Go to next site:
http://www.virustotal.com/en/indexf.html

Upload the file there and let it scan. Let me know the results.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#4 openfaced

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Posted 23 January 2009 - 01:43 PM

Hello,

I have done all the tips from "Help! My computer is slow!" and my computer seems to be running a bit faster. So thank you for those tips. But I could not find the file you mentioned:

c:\documents and settings\hp_administrator\c.exe

It isn't in the folder (even when I show hidden files). Would it be anywhere else, or is it possible that my spyware or anitvirus found it and quarenteened it?

Any further help would be appreciated. And once again, thank you for taking the time to help.

#5 miekiemoes

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Posted 23 January 2009 - 02:30 PM

That file showed in your previous log though and wasn't hidden. But if you can't find it anymore, then it's indeed possible that a scanner already deleted it. :-)

And glad I could help. :thumbsup:
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#6 miekiemoes

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Posted 26 January 2009 - 06:46 AM

Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
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