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Explorer, My Computer and IE Instantly Shut Down When Opened


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#1 bangaz

bangaz

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Posted 12 January 2009 - 09:54 PM

Hello all,

About two days ago my computer stopped opening Internet Explorer and any type of "explore.exe" program ( ie. My Computer, any folder I try
to open and see the contents of.)

If I try to open the "My Computer" icon for instance, the toolbar goes away momentarily and "resets" which tells me that explorer.exe is shutting
down and then restarting, but not even for a second does it show me the folders contents.

As for internet explorer, after i click it, it simply flashes on the screen and then disappears.

I had Kasperky Anti-Virus running on the computer the whole time and performed numerous scans to no avail.


Here are the logs from my computer. I hope someone can help me. I need to DJ tomorrow night from this thing. LoL

Other than that my computer works and runs fine.
The only way I can access the contents of the folders is if I go to START --> RUN and literally hit "Browse" on the
button that searches for programs that you have the option to open from the RUN prompt.

Would greatly appreciate some assistance. Thanks You.



DDS (Ver_09-01-07.01) - NTFSx86
Run by CRAS at 18:21:34.06 on Mon 01/12/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1412 [GMT -8:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Mediafour\MACVNTFY.EXE
C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
c:\program files\common files\protexis\license service\psiservice_2.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\CRAS\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://thepiratebay.org/
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: Megaupload Toolbar: {a057a204-bacc-4d26-c39e-35f1d2a32ec8} -
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile: {d5233fcd-d258-4903-89b8-fb1568e7413d} - mscoree.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.4.2\gears.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: Megaupload Toolbar: {a057a204-bacc-4d26-c39e-35f1d2a32ec8} -
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [<NO NAME>]
uRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [DigidesignMMERefresh] c:\program files\digidesign\drivers\MMERefresh.exe
mRun: [WatchDog] c:\program files\intervideo\dvd check\DVDCheck.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Act.Outlook.Service] "c:\program files\act\act for windows\Act.Outlook.Service.exe"
mRun: [Act! Preloader] "c:\program files\act\act for windows\ActSage.exe" -preload
mRun: [H2O] c:\program files\syncrosoft\pos\h2o\cledx.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Mediafour Mac Volume Notifications] "c:\program files\common files\mediafour\MACVNTFY.EXE" /auto
mRun: [MediafourGettingStartedWithMacDrive6] "c:\program files\mediafour\macdrive\MacDrive.exe" /runonce
mRun: [MDDiskProtect.exe] c:\program files\mediafour\macdrive\MDDiskProtect.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5}\Lang0411
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.4.2\gears.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: Antiwpa - antiwpa.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cras\applic~1\mozilla\firefox\profiles\bdaqnvac.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?src=aim
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=utf-8&fr=megaup&p=
FF - component: c:\documents and settings\cras\application data\mozilla\firefox\profiles\bdaqnvac.default\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}\components\WinampPlayer.dll
FF - component: c:\program files\google\google gears\firefox\components\gears.dll
FF - plugin: c:\program files\google\update\1.2.133.33\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 DigiFilter;DigiFilter;c:\windows\system32\drivers\DigiFilt.sys [2008-6-22 16384]
R0 MDPMGRNT;MDPMGRNT;c:\windows\system32\drivers\MDPMGRNT.SYS [2006-4-30 16640]
R1 MDFSYSNT;MDFSYSNT;c:\windows\system32\drivers\MDFSYSNT.SYS [2006-9-13 213888]
R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys [2008-9-15 33792]
R4 DigiNet;Digidesign Ethernet Support;c:\windows\system32\drivers\diginet.sys [2008-6-22 11776]
R4 MSSQL$ACT7;SQL Server (ACT7);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-2-26 29183504]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-6-2 24652]
S3 dalwdmservice;dal service;c:\windows\system32\drivers\Dalwdm.sys [2008-6-22 109056]
S3 KORGUMDS;KORG USB-MIDI Driver for Windows;c:\windows\system32\drivers\KORGUMDS.SYS [2008-11-16 21984]
S3 MBX2DFU;MBX2DFU;c:\windows\system32\drivers\mbx2dfu.sys [2008-6-22 15488]
S3 MBX2MIDK;Digidesign Mbox 2 Midi Driver;c:\windows\system32\drivers\mbx2midk.sys [2008-6-22 15232]
S3 SeratoUsb;SeratoUsb driver;c:\windows\system32\drivers\SeratoUsb.sys [2004-1-14 35712]
S3 TTM57SLUsb;TTM 57SL USB driver;c:\windows\system32\drivers\TTM57SLUsb.sys [2008-11-13 29568]
S3 UKS11LDR;M-Audio USB Keystation Loader;c:\windows\system32\drivers\uks11ldr.sys [2008-11-22 13504]
S3 USBKT1X1;M-Audio USB Keystation;c:\windows\system32\drivers\usbkt1x1.sys [2008-11-22 22304]
S4 ACT! Scheduler;ACT! Scheduler;c:\program files\act\act for windows\Act.Scheduler.exe [2008-9-10 65536]
S4 C4ABB34B;C4ABB34B;c:\windows\system32\6de7bbc.exe -k --> c:\windows\system32\6DE7BBC.EXE -k [?]
S4 gupdate1c8cd74e5762fcc;Google Update Service (gupdate1c8cd74e5762fcc);c:\program files\google\update\GoogleUpdate.exe [2008-7-15 133104]

============== File Associations ===============

regfile="regedit.exe" "%1"

=============== Created Last 30 ================

2009-01-11 17:52 <DIR> --d----- c:\windows\ServicePackFiles
2009-01-11 17:25 46,464 -------- c:\windows\system32\drivers\gagp30kx.sys
2009-01-11 16:28 4,636,532 a------- c:\windows\system32\TmpA884609
2009-01-11 15:19 138,496 -c------ c:\windows\system32\dllcache\afd.sys
2009-01-11 15:19 333,824 -c------ c:\windows\system32\dllcache\srv.sys
2009-01-11 15:19 1,846,400 -c------ c:\windows\system32\dllcache\win32k.sys
2009-01-11 15:19 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-11 15:19 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-11 15:19 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-11 15:19 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-11 15:18 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-01-11 15:18 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2009-01-11 15:18 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-01-04 15:33 <DIR> --d----- c:\docume~1\cras\applic~1\Ableton
2009-01-03 15:14 49,904 a----r-- c:\windows\system32\drivers\BVRPMPR5.SYS
2009-01-03 15:13 <DIR> --d----- C:\Netgear
2009-01-02 12:40 <DIR> --d----- c:\program files\common files\Mediafour
2009-01-02 12:39 <DIR> --d----- c:\docume~1\cras\applic~1\DAEMON Tools Pro
2009-01-02 12:37 <DIR> --d----- c:\docume~1\alluse~1\applic~1\DAEMON Tools Lite
2009-01-02 12:37 <DIR> --d----- c:\program files\DAEMON Tools Lite
2009-01-02 12:35 717,296 a------- c:\windows\system32\drivers\sptd.sys
2009-01-02 12:35 <DIR> --d----- c:\docume~1\cras\applic~1\DAEMON Tools Lite
2009-01-01 21:15 <DIR> --d----- c:\program files\WinZip Self-Extractor
2009-01-01 21:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\WinZipSE
2008-12-26 14:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2008-12-22 15:52 <DIR> --d----- c:\program files\Mediafour

==================== Find3M ====================

2009-01-11 17:57 87,263 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-01-09 20:37 952 a--sh--- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2008-11-22 11:12 724,992 a------- c:\windows\iun6002.exe
2008-11-22 11:12 82,944 a------- c:\windows\system32\usbkt1x1.dll
2008-11-22 11:12 22,304 a------- c:\windows\system32\drivers\usbkt1x1.sys
2008-11-22 11:12 13,504 a------- c:\windows\system32\drivers\uks11ldr.sys
2008-10-24 17:05 270,336 a------- c:\windows\system32\TubeFinder.exe
2008-10-23 04:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-16 12:38 826,368 a------- c:\windows\system32\wininet.dll
2008-09-10 08:41 88 ---shr-- c:\docume~1\alluse~1\applic~1\0DBB2A61F7.sys

============= FINISH: 18:22:07.64 ===============

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#2 KoanYorel

KoanYorel

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Posted 28 January 2009 - 04:39 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 31 January 2009 - 08:46 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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