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The search in my start menu does not complete


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#1 jksjk

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Posted 12 January 2009 - 09:31 PM

I use this often to search for files with no problem, but this time half way through the search this "Windows Explorer has encountered a problem and needs to close" message comes up.

Usually if I have an issue like this with something I will restart my computer and everything is fine, but no such luck here.

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#2 lowtek_otc

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Posted 13 January 2009 - 01:38 AM

Tough issue to diagnose unless someone else here has run into the exact same problem.

Does it matter what settings (location, hidden, system files, dates, etc) you select when searching, or will it freeze no matter what?

#3 hamluis

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Posted 13 January 2009 - 07:23 AM

Have you checked Event Viewer for clues?

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

I would also consider running chkdsk /r on the C: drive and running the sfc /scannow command (to attempt to overcome possible file corruption).

To run chkdsk /r: Start/Run...type chkdsk /r (with space between k and /), hit Enter or OK. When screen prompts for answer, type Y and hit Enter/OK. Reboot system and let chkdsk /r run to completion, system will reboot when command is complete.

LEARN how to use SFC.EXE (system file checker) in this article! - http://www.updatexp.com/scannow-sfc.html

FWIW: http://techrepublic.com.com/5208-11184-0.h...ssageID=2108639

Louis

#4 jksjk

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Posted 13 January 2009 - 07:27 AM

No matter which way I do the search or what I'm looking for, it does the same thing.

I will try the above instructions and let you know how it turns out.




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