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trojan horse trouble


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#1 kerley

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Posted 12 January 2009 - 07:32 PM

hey
yesterday i ran a virus scan using Norton 360 at the end of the scan it says: virus and spyware scan Total Risks Found: 5 Total Risks Fixed: 1 then a norton 360 window comes up and reads:
Risk Requiring Manual Repair: :thumbsup:
Infostealer.Gampass
Trojan Horse
Trojan Horse
Downloader
:flowers: damn
could somebody please help in the removal of these horses
thanks
kerley

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#2 rigel

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Posted 12 January 2009 - 07:58 PM

Hi kerley and welcome to BC!

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 kerley

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Posted 12 January 2009 - 09:11 PM

hi rigel here is the log you asked for:

Malwarebytes' Anti-Malware 1.32
Database version: 1647
Windows 5.1.2600 Service Pack 2

13/01/2009 1:08:45 PM
mbam-log-2009-01-13 (13-08-45).txt

Scan type: Quick Scan
Objects scanned: 64574
Time elapsed: 4 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DataDisp32 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.

many thanks again

#4 rigel

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Posted 12 January 2009 - 09:12 PM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 kerley

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Posted 12 January 2009 - 10:31 PM

hi again i did SDFix here is the report:

SDFix: Version 1.240
Run by Liddle on Tue 13/01/2009 at 01:58 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-13 14:18:26
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04]
"h0"=dword:00000000
"ujdew"=hex:2e,5c,f7,02,41,24,60,d7,f0,79,51,8d,0a,9f,36,85,30,fa,2d,09,49,..
"p0"="C:\Program Files\Alcohol Soft\Alcohol 120\"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04]
"h0"=dword:00000000
"ujdew"=hex:33,6e,0d,58,08,ed,be,a1,05,32,23,c4,d7,26,c5,e3,eb,f0,ce,ac,61,..
"p0"="C:\Program Files\Alcohol Soft\Alcohol 120\"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg]
"s1"=dword:2df9c43f
"s2"=dword:110480d0
"h0"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04]
"h0"=dword:00000000
"ujdew"=hex:33,6e,0d,58,08,ed,be,a1,05,32,23,c4,d7,26,c5,e3,eb,f0,ce,ac,61,..
"p0"="C:\Program Files\Alcohol Soft\Alcohol 120\"

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Integard\\Integard.exe"="C:\\Program Files\\Integard\\Integard.exe:*:Enabled:Integard Service"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\Electronic Arts\\Crytek\\Crysis SP Demo\\Bin32\\Crysis.exe"="C:\\Program Files\\Electronic Arts\\Crytek\\Crysis SP Demo\\Bin32\\Crysis.exe:*:Enabled:Crysis_32_sp_demo"
"C:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\RM.exe"="C:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\RM.exe:*:Enabled:Render Manager"
"C:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\PMSRegisterFile.exe"="C:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\PMSRegisterFile.exe:*:Enabled:PMSRegisterFile"
"C:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\umi.exe"="C:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\umi.exe:*:Enabled:umi"
"C:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\VideoSpin.exe"="C:\\Program Files\\Pinnacle\\VideoSpin\\Programs\\VideoSpin.exe:*:Enabled:Pinnacle VideoSpin"
"C:\\WINDOWS\\system32\\winver.exe"="C:\\WINDOWS\\system32\\winver.exe:*:Enabled:winver"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\World of Warcraft Trial\\Launcher.exe"="C:\\Program Files\\World of Warcraft Trial\\Launcher.exe:*:Enabled:World of Warcraft Trial"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files :



Files with Hidden Attributes :

Wed 23 Apr 2008 311 A.SHR --- "C:\BOOT.BAK"
Sun 11 May 2008 96 ..SH. --- "C:\WINDOWS\SFE01D33D.tmp"
Sun 24 Aug 2008 6,108,728 A..H. --- "C:\Program Files\Picasa2\setup.exe"
Thu 14 Jul 2005 27,648 A.SHR --- "C:\WINDOWS\system32\AVSredirect.dll"
Sun 26 Jun 2005 616,448 A.SHR --- "C:\WINDOWS\system32\cygwin1.dll"
Tue 21 Jun 2005 45,568 A.SHR --- "C:\WINDOWS\system32\cygz.dll"
Wed 3 May 2006 163,328 A.SHR --- "C:\WINDOWS\system32\flvDX.dll"
Sun 25 Jan 2004 70,656 A.SHR --- "C:\WINDOWS\system32\i420vfw.dll"
Wed 21 Feb 2007 31,232 A.SHR --- "C:\WINDOWS\system32\msfDX.dll"
Mon 17 Dec 2007 27,648 A.SH. --- "C:\WINDOWS\system32\Smab0.dll"
Mon 28 Feb 2005 240,128 A.SHR --- "C:\WINDOWS\system32\x.264.exe"
Sun 25 Jan 2004 70,656 A.SHR --- "C:\WINDOWS\system32\yv12vfw.dll"
Tue 17 May 2005 24,576 ...H. --- "C:\Documents and Settings\Liddle\My Documents\~WRL0945.tmp"
Sun 24 Aug 2008 2,584,064 ...H. --- "C:\Documents and Settings\Liddle\My Documents\~WRL2915.tmp"
Mon 27 Jun 2005 616,448 ..SHR --- "C:\Program Files\eRightSoft\SUPER\cygwin1.dll"
Wed 22 Jun 2005 45,568 ..SHR --- "C:\Program Files\eRightSoft\SUPER\cygz.dll"
Thu 17 Apr 2008 72,704 ..SHR --- "C:\Program Files\eRightSoft\SUPER\Setup.exe"
Sun 18 May 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Sun 18 Nov 2007 846,102 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\battle-pong.exe"
Sun 27 May 2007 3,644,964 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Death Worm v1.03b.exe"
Tue 11 Sep 2007 1,262,709 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\jump.exe"
Mon 30 Jul 2007 12,510,680 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\R2S9.exe"
Thu 8 Jun 2006 6,587,174 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\the_cleaner_1_2.exe"
Tue 11 Sep 2007 3,995,380 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\turbospiritxt.exe"
Sun 18 Nov 2007 910,633 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\united-we-dance.exe"
Tue 4 Jun 2002 84,992 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\14_43260.dll"
Tue 4 Jun 2002 44,032 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\28_83260.dll"
Tue 10 Dec 2002 73,766 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\atrc3260.dll"
Tue 10 Dec 2002 65,575 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\cook3260.dll"
Mon 10 Jun 2002 36,864 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\ddnt3260.dll"
Tue 4 Jun 2002 20,480 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\dnet3260.dll"
Tue 10 Dec 2002 102,437 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\drv13260.dll"
Tue 10 Dec 2002 176,165 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\drv23260.dll"
Tue 10 Dec 2002 208,935 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\drv33260.dll"
Tue 10 Dec 2002 217,127 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\drv43260.dll"
Mon 10 Jun 2002 40,448 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\dspr3260.dll"
Sun 4 Nov 2001 225,280 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\ivvideo.dll"
Wed 11 Apr 2001 225,280 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\qtmlClient.dll"
Sat 21 Feb 2004 232,960 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\raac.dll"
Mon 10 Jun 2002 525,824 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rnco3260.dll"
Tue 10 Dec 2002 245,805 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rnlt3260.dll"
Tue 10 Dec 2002 45,093 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rv103260.dll"
Tue 10 Dec 2002 98,341 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rv203260.dll"
Tue 10 Dec 2002 94,247 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rv303260.dll"
Tue 10 Dec 2002 90,151 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\rv403260.dll"
Tue 10 Dec 2002 102,439 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\sipr3260.dll"
Mon 10 Jun 2002 49,152 ...HR --- "C:\Program Files\eRightSoft\SUPER\mencoder\tokr3260.dll"
Thu 20 Mar 2008 5,632 ..SHR --- "C:\Program Files\eRightSoft\SUPER\spk\1stRun.exe"
Tue 28 Aug 2007 123,904 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\BurningSand2.exe"
Mon 17 Oct 2005 121,344 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\dl.dll"
Wed 13 Apr 2005 381,952 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\libeay32.dll"
Tue 24 Jul 2007 93,696 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\libpng13.dll"
Sat 11 Feb 2006 397,823 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\SDL.dll"
Tue 24 Jul 2007 37,873 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\SDL_image.dll"
Tue 24 Jul 2007 7,168 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\SDL_net.dll"
Tue 24 Jul 2007 162,304 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\SDL_ttf.dll"
Wed 13 Apr 2005 67,584 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\ssleay32.dll"
Tue 24 Jul 2007 43,008 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\Burning Sand\zlib1.dll"
Sun 27 May 2007 3,644,964 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\N64\Death Worm v1.03b.exe"
Sun 27 May 2007 3,644,964 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\un-blocked games\Death Worm v1.03b.exe"
Tue 31 Oct 2006 1,663,036 A..H. --- "C:\Documents and Settings\Liddle\My Documents\GAMES!\un-blocked games\Line Rider.exe"

Finished!

thanks

#6 rigel

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Posted 13 January 2009 - 08:25 AM

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 kerley

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Posted 31 January 2009 - 01:48 AM

sorry for the reeeeealy late reply but her is the scan log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/31/2009 at 04:25 PM

Application Version : 4.24.1004

Core Rules Database Version : 3708
Trace Rules Database Version: 1683

Scan type : Complete Scan
Total Scan Time : 04:34:03

Memory items scanned : 186
Memory threats detected : 0
Registry items scanned : 6419
Registry threats detected : 0
File items scanned : 179915
File threats detected : 0

#8 rigel

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Posted 31 January 2009 - 10:11 AM

Looking better...

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

Then Update and rerun malwarebytes. Post a fresh log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 kerley

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Posted 31 January 2009 - 06:12 PM

F-SECURE online scanner doesn't seem to work i get to 1350kb of 45009kb download when a window pops up stating "Unable to download necessary online scanner components please try again" i have repeated it many times but still the same error :s

#10 rigel

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Posted 31 January 2009 - 07:16 PM

Fsecure is a good scanner, but sometimes has trouble working with certain PCs. Please update and run your Norton 360 scanner. Post its log.

Upon completion, update and rerun Malwarebytes. Post its new log. Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 kerley

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Posted 01 February 2009 - 03:58 AM

hi Norton 360 doesn't have an accessible log feature so i am posting the scan details


scan details
________________________________________________________
viruses, spyware and other risks
________________________________________________________
date and time 1/02/2009 5:38pm
scan duration 01:79:56
--------------------------------------------------------
total security risks detected: 4
viruses: 4
other risks: 0
--------------------------------------------------------
total items repaired: 0
--------------------------------------------------------
total items scanned: 438,565
files: 434,749
processes & startup items: 3,067
registry entries: 491
network & browser items: 227
other items: 31
--------------------------------------------------------
risks detected

Infostealer.Gampass
Trojan Horse
Trojan Horse
Downloader

#12 kerley

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Posted 01 February 2009 - 04:04 AM

hi again here is the MBAM log

Malwarebytes' Anti-Malware 1.33
Database version: 1712
Windows 5.1.2600 Service Pack 2

1/02/2009 7:54:57 PM
mbam-log-2009-02-01 (19-54-57).txt

Scan type: Full Scan (A:\|C:\|E:\|F:\|)
Objects scanned: 233914
Time elapsed: 1 hour(s), 20 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Norton 360 found the original viruses again but MBAM didn't how come and why?
thanks!




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