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Ambler AM Trojan


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8 replies to this topic

#1 stiner56

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Posted 12 January 2009 - 06:25 PM

Every time I run my CA Security Center spyware checker it says I have the Ambler AM Trojan on my computer. I quarantine this every time I find it yet it keeps showing up. Any idea how to permanently remove it?

Thanks!
Chris

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#2 garmanma

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Posted 12 January 2009 - 06:51 PM

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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#3 stiner56

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Posted 13 January 2009 - 10:30 AM

Here are the contents of the report. Let me know what if anything else I need to do. Thanks!

Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 5.1.2600 Service Pack 3

1/13/2009 9:29:37 AM
mbam-log-2009-01-13 (09-29-37).txt

Scan type: Quick Scan
Objects scanned: 84574
Time elapsed: 17 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{abadc07c-9990-405a-aa24-2c209b50ae79} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{abadc07c-9990-405a-aa24-2c209b50ae79} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{abadc07c-9990-405a-aa24-2c209b50ae79} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{037c7b8a-151a-49e6-baed-cc05fcb50328} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4e524163-8d00-46f3-b239-1f42d48c8ed0} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\svchstb.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bb1.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rc.dat (Trojan.Agent) -> Quarantined and deleted successfully.

#4 garmanma

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Posted 13 January 2009 - 12:29 PM

Please reboot the computer
Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 stiner56

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Posted 13 January 2009 - 03:46 PM

Here is what was listed. Let me know what else I need to do. Thanks!


Malwarebytes' Anti-Malware 1.32
Database version: 1648
Windows 5.1.2600 Service Pack 3

1/13/2009 2:44:12 PM
mbam-log-2009-01-13 (14-44-12).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|)
Objects scanned: 209881
Time elapsed: 1 hour(s), 12 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP533\A0039110.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP533\A0039158.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP534\A0039178.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP534\A0039191.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP535\A0039222.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP535\A0039247.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP536\A0039266.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP536\A0039311.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP537\A0039342.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP537\A0040349.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP537\A0040388.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP538\A0040418.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP538\A0040427.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

#6 garmanma

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Posted 13 January 2009 - 07:17 PM

Turn off System Restore :
http://www.bleepingcomputer.com/tutorials/windows-xp-system-restore-guide/

and run another scan and post the results. Post back with the results
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 stiner56

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Posted 14 January 2009 - 12:07 PM

Here you go. Let me know what else I need to do. Thanks!


Malwarebytes' Anti-Malware 1.32
Database version: 1648
Windows 5.1.2600 Service Pack 3

1/14/2009 11:07:06 AM
mbam-log-2009-01-14 (11-07-06).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|)
Objects scanned: 199480
Time elapsed: 1 hour(s), 0 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 garmanma

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Posted 14 January 2009 - 05:16 PM

How is it running now?? does it still show up in a CA scan? If yes, post the CA log
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 stiner56

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Posted 14 January 2009 - 06:15 PM

It does not show up anymore. I think we are all set.

Thanks so much!
Chris




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