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denikilo.dll, zotepuwa.dll


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#1 tkoboxers1

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Posted 12 January 2009 - 12:51 PM

Hi,
Recently got some trojans on my computer which symantec was able to detect and remove however I then ended up with errors everytime I tried to start something saying

The application of DLL C:\WINDOWS\system32\denikilo.dll is not a vaild Windows image. Please check this against you installation diskette.

This was annoying but figured that symatec had done its job and the trojan was now removed however about a week latter was playing Civ 4 when all of a sudden symatec came up with more trojans detected after removal there was now considerably more errors whenever started computer or double clicked on anything. Spoke to someone who told me to download spybot search and destroy, did this and it found 29 trojans, hijackers, spyware, malware and the like. This has removed most of the errors, however I still get two DLL errors with denikilo.dll and zotepuwa.dll.

The application or DLL C:\WINDOWS\system32\denikilo.dll is not a valid Windows image. Please check this againist your installation diskette.
The application or DLL C:\WINDOWS\system32\zotepuwa.dll is not a valid Windows image. Please check this againist your installation diskette.

My question is how do I stop these issues. Both of these files do not exist when I search in system32 and regedit seems completly useless.

Thanks in advance.

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#2 Budapest

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Posted 12 January 2009 - 04:21 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 garmanma

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Posted 12 January 2009 - 04:23 PM

You are still infected. I'm moving you to Am I infected?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#4 tkoboxers1

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Posted 12 January 2009 - 05:09 PM

Hi,
Ran anti-malware program and found 9 issues clicked remove and here is the log generated


Malwarebytes' Anti-Malware 1.32
Database version: 1647
Windows 5.1.2600 Service Pack 3

01/12/2009 4:04:00 PM
mbam-log-2009-01-12 (16-04-00).txt

Scan type: Quick Scan
Objects scanned: 68183
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{baebf1b5-ec02-42c8-89b3-947bff1e2f51} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{baebf1b5-ec02-42c8-89b3-947bff1e2f51} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\barotari.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sipuyoyo.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kavinepe.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\etc\services.mbk (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

I am now doing the full scan to see if anything else comes up. When I double click programs I still get the same errors though.

Thanks

#5 Budapest

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Posted 12 January 2009 - 05:18 PM

Post the log from the full scan when it's finished.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 tkoboxers1

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Posted 12 January 2009 - 06:02 PM

Hi,
Nothing was found when I ran the full scan here is the log file


Malwarebytes' Anti-Malware 1.32
Database version: 1647
Windows 5.1.2600 Service Pack 3

01/12/2009 4:59:45 PM
mbam-log-2009-01-12 (16-59-45).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 184487
Time elapsed: 39 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Thanks

#7 Budapest

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Posted 12 January 2009 - 06:10 PM

Try this scan:

http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#8 tkoboxers1

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Posted 12 January 2009 - 07:52 PM

Hi,
Here is the report given by SDFix

SDFix: Version 1.240
Run by edited on 01/12/2009 at 06:04 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat - Contains Links to Malware Sites! - Deleted
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat - Contains Links to Malware Sites! - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-12 18:34:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"="C:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe:*:Enabled:SMC Service"
"C:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"="C:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE:*:Enabled:SNAC Service"
"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"="C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe:*:Enabled:Symantec Email"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

edited

"C:\\Program Files\\National Instruments\\MAX\\NIMax.exe"="C:\\Program Files\\National Instruments\\MAX\\NIMax.exe:*:Enabled:NIMax"
"D:\\Program Files\\IBM\\Lotus\\Notes\\framework\\rcp\\eclipse\\plugins\\com.ibm.rcp.j2se.win32.x86_1.5.0.SR4-200707311521\\jre\\bin\\notes2w.exe"="D:\\Program Files\\IBM\\Lotus\\Notes\\framework\\rcp\\eclipse\\plugins\\com.ibm.rcp.j2se.win32.x86_1.5.0.SR4-200707311521\\jre\\bin\\notes2w.exe:*:Enabled:Lotus Notes"
"D:\\Program Files\\IBM\\Lotus\\Notes\\framework\\rcp\\eclipse\\plugins\\com.ibm.rcp.j2se.win32.x86_1.6.0.20080709-200808010926\\jre\\bin\\notes2w.exe"="D:\\Program Files\\IBM\\Lotus\\Notes\\framework\\rcp\\eclipse\\plugins\\com.ibm.rcp.j2se.win32.x86_1.6.0.20080709-200808010926\\jre\\bin\\notes2w.exe:*:Disabled:Lotus Notes"
"C:\\WINDOWS\\system32\\winlogon.exe"="C:\\WINDOWS\\system32\\winlogon.exe:*:Enabled:winlogon"
"C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword.exe"="C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword.exe:*:Enabled:Sid Meier's Civilization 4 Beyond the Sword"
"C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"="C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe:*:Enabled:Sid Meier's Civilization 4 Beyond the Sword Pitboss"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

edited

"C:\\Program Files\\National Instruments\\MAX\\NIMax.exe"="C:\\Program Files\\National Instruments\\MAX\\NIMax.exe:*:Enabled:NIMax"
"D:\\Program Files\\IBM\\Lotus\\Notes\\framework\\rcp\\eclipse\\plugins\\com.ibm.rcp.j2se.win32.x86_1.6.0.20080709-200808010926\\jre\\bin\\notes2w.exe"="D:\\Program Files\\IBM\\Lotus\\Notes\\framework\\rcp\\eclipse\\plugins\\com.ibm.rcp.j2se.win32.x86_1.6.0.20080709-200808010926\\jre\\bin\\notes2w.exe:*:Enabled:Lotus Notes"

Remaining Files :



Files with Hidden Attributes :

Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Tue 16 Sep 2008 1,833,296 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Wed 17 Dec 2008 95,386 A.SH. --- "C:\WINDOWS\system32\denekilo.dll"
Tue 16 Dec 2008 0 A.SH. --- "C:\WINDOWS\system32\gidopafi.dll"
Tue 16 Dec 2008 89,831 A.SH. --- "C:\WINDOWS\system32\lohemifa.dll"
Mon 8 Dec 2008 88,368 A.SH. --- "C:\WINDOWS\system32\nubobevu.dll"
Wed 10 Dec 2008 2,098 ..SH. --- "C:\WINDOWS\system32\nunajimo.exe"
Fri 12 Dec 2008 2,098 ..SH. --- "C:\WINDOWS\system32\sifakove.exe"
Wed 17 Dec 2008 89,754 A.SH. --- "C:\WINDOWS\system32\tatunulo.dll"
Tue 16 Dec 2008 96,866 A.SH. --- "C:\WINDOWS\system32\yinuyoni.dll"
Mon 15 Dec 2008 2,098 ..SH. --- "C:\WINDOWS\system32\yivezopo.exe"
Sun 21 Dec 2008 2,098 ..SH. --- "C:\WINDOWS\system32\zidekebe.dll"
Tue 16 Sep 2008 66,210 A.SH. --- "C:\WINDOWS\system32\zotepuwa.dll"
Fri 7 Dec 2007 407 A..H. --- "C:\Program Files\Common Files\Symantec Shared\COH\COH32LU.reg"
Fri 7 Dec 2007 400 A..H. --- "C:\Program Files\Common Files\Symantec Shared\COH\COHDLU.reg"
Wed 15 Oct 2008 32,855 ..SHR --- "C:\Documents and Settings\user\Local Settings\Temp\Juniper Networks\setup\NeoterisSetupApp.exe"

Finished!

Have removed part of the log for posting purposes where it is removed have put edited. Please let me know if you need the unedited version and I can email, but the information just seemed to refer to files on my disc.
Thanks

#9 Budapest

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Posted 12 January 2009 - 08:34 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 tkoboxers1

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Posted 12 January 2009 - 11:26 PM

Hi,
Here is the scan from the superAntiSpyware program

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/12/2009 at 10:07 PM

Application Version : 4.24.1004

Core Rules Database Version : 3707
Trace Rules Database Version: 1682

Scan type : Complete Scan
Total Scan Time : 00:25:26

Memory items scanned : 607
Memory threats detected : 0
Registry items scanned : 7003
Registry threats detected : 0
File items scanned : 25464
File threats detected : 4

Trojan.Unknown Origin
C:\WINDOWS\SYSTEM32\NUNAJIMO.EXE
C:\WINDOWS\SYSTEM32\SIFAKOVE.EXE
C:\WINDOWS\SYSTEM32\YIVEZOPO.EXE
C:\WINDOWS\SYSTEM32\ZIDEKEBE.DLL

Computer needed to rebooted to complete removal. Have done this but still have same two issues with the two dll's. Good to see more trojans removed but kind of scary that it takes so many different spyware detectors to find.
Thanks

#11 Budapest

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Posted 12 January 2009 - 11:43 PM

Here's another one to try:

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 tkoboxers1

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Posted 13 January 2009 - 06:19 PM

Hi,
Here is the latest log

SDFix.exe\SDFix\apps\Process.exe;C:\Documents and Settings\user\Desktop\SDFix.exe;Tool.Prockill;;
SDFix.exe;C:\Documents and Settings\user\Desktop;Archive contains infected objects;Moved.;
Process.exe;C:\SDFix\apps;Tool.Prockill;;
A0002297.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{E39CAEC8-5A51-4F8F-B6EE-AD68677EF84E}\RP4\A0002297.exe;Tool.Prockill;;
A0002297.exe;C:\System Volume Information\_restore{E39CAEC8-5A51-4F8F-B6EE-AD68677EF84E}\RP4;Archive contains infected objects;Moved.;
setup.exe\data037;D:\edited\ibmdialer.exe\setup.exe;Trojan.DownLoader.origin;;
setup.exe;D:\edited\ibmdialer.exe;Archive contains infected objects;;
ibmdialer.exe;D:\edited;Archive contains infected objects;Moved.;

have edited the names of the directories for posting.
Problem still remains and believe my computer now may even be running slower. Takes a long time to load personal settings on startup and to see folders when I open my computer. Please let me know what you think and where we go from now constantly loading new spyware checkers doesnt seem to be working and belive that it may be giving false positives.
Thanks

#13 Budapest

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Posted 13 January 2009 - 07:48 PM

I think it's time to head on over to the HijackThis forum for a closer look.

Preparation Guide for use before posting a HijackThis Log

Go straight to Step 6. Be sure to include a link to this thread so they can see what has already been tried.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 tkoboxers1

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Posted 14 January 2009 - 10:23 AM

Hi,
Have ran hijackthis and added log to new topic (did try dds as told to create pseudo hijackthis log but crashed my computer).
Thanks for all of your helping in dealing with this.




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