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Symantec Disabled


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6 replies to this topic

#1 raptor101

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Posted 12 January 2009 - 11:53 AM

Hi
On Saturday my computer indicated that Auto Updates were disabled. Also I get a popup saying Symantec Auto Protect is Disabled. I ran PC Doctor which removed some infections. After reboot, the auto updates were on but the symantec popup still persisted. On Sunday I installed AVG which removed some more. I also quick scanned with Malbytes Anti Malware. MBAM found Trojan.Vundo and removed it along with Trojan.Downloader.
I don't know if this is Vundo. I do not get any ad popups and my internet is fine.
Thanks

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#2 garmanma

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Posted 12 January 2009 - 03:36 PM

Please reboot the computer
Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review
Mark
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why won't my laptop work?

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#3 raptor101

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Posted 13 January 2009 - 11:24 AM

The problems on my computer seem to get worse, running slower. I would like to thank the staff at Bleeping Computer for their support. I have decided to reformat my computer. I have an HP Pavillion with XP. Can someone please tell me the procedure for reformatting with out a recovery disk?

#4 garmanma

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Posted 13 January 2009 - 12:36 PM

HP recovery CD's can be ordered for a nominal fee

http://h10025.www1.hp.com/ewfrf/wc/documen...;product=376085
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 raptor101

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Posted 13 January 2009 - 03:41 PM

Can I not use HP System recovery with destructive recovery?

#6 garmanma

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Posted 13 January 2009 - 07:08 PM

You should be able to. I thought you meant you lost your disk
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 raptor101

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Posted 13 January 2009 - 07:39 PM

Destructive Recovery should remove what ever is causing this and restore my laptop to factory settings right?




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