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My computer is dieing i think


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#1 purple frog

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Posted 11 January 2009 - 11:49 PM

Hello all,

I have a dell dimension 3000, with XP sp3, 1GB of ram, and i upgraded the HDD to a 300GB model. until recently I have had no problems but as of yesterday my computer has been turning out a lot of error messages, including a BSOD. (i dont have that currently i forgot how to save it). attached below are the event viewer error logs.

error 1:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/11/2009
Time: 10:28:57 PM
User: N/A
Computer: SEAN
Description:
The GTNDIS5 NDIS Protocol Driver service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

error 2:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 1/11/2009
Time: 8:59:25 PM
User: N/A
Computer: SEAN
Description:
Error code 000000ea, parameter1 8647a5c0, parameter2 8720aec0, parameter3 872710c0, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 65 000000e
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 38 36 eters 86
0030: 34 37 61 35 63 30 2c 20 47a5c0,
0038: 38 37 32 30 61 65 63 30 8720aec0
0040: 2c 20 38 37 32 37 31 30 , 872710
0048: 63 30 2c 20 30 30 30 30 c0, 0000
0050: 30 30 30 31 0001


I think the second one is the more major one. any help would be greatly appreciated. Thanks ahead of time. :thumbsup:

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#2 Budapest

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Posted 12 January 2009 - 04:18 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically. Report back the results.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 purple frog

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Posted 12 January 2009 - 07:10 PM

i did the check disk, it found no errors at all. I also used HD tune and it found no errors. One thing it did find is that my hdd temperature is sitting at 95 degrees F (35c) this seems a bit hot for me so i am now thinking that my HDD is not getting enough airflow over it. could this be the problem?

#4 Stang777

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Posted 12 January 2009 - 07:27 PM

i did the check disk, it found no errors at all. I also used HD tune and it found no errors. One thing it did find is that my hdd temperature is sitting at 95 degrees F (35c) this seems a bit hot for me so i am now thinking that my HDD is not getting enough airflow over it. could this be the problem?



I am not sure what the temp of the harddrive should be, but the website for HD Tune shows that the temp should not exceed 131 degrees F and that HD Tune will warn you if yours reaches that temp.

#5 lowtek_otc

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Posted 12 January 2009 - 07:47 PM

i did the check disk, it found no errors at all. I also used HD tune and it found no errors. One thing it did find is that my hdd temperature is sitting at 95 degrees F (35c) this seems a bit hot for me so i am now thinking that my HDD is not getting enough airflow over it. could this be the problem?



95 degrees F is not a dangerous temp.

Your error is regarding the "Network Driver Interface Specification"
Your error, according to your error log is a software issue.

A complete clean install of xp would fix your issues.
When you upgraded to a new hard drive, did you do a clean install of Windows?

I would suggest running a system file checker as your next step.
http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/

Edited by lowtek_otc, 12 January 2009 - 07:48 PM.


#6 purple frog

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Posted 12 January 2009 - 09:09 PM

ok, so here is the new problem. the scan found a file that was different, but it requested the SP3 disc, which i do not have.. the hidden partition is for Sp2 what should i do now?

#7 Budapest

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Posted 12 January 2009 - 09:54 PM

Do you have access to an XP CD (any service pack)?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 purple frog

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Posted 12 January 2009 - 10:04 PM

only the restore disc

#9 Budapest

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Posted 12 January 2009 - 10:25 PM

You could try creating a "slipstreamed" XP SP3 disk. Just Google "slipstream sp3" and you'll find all the info you need. However, this process doesn't always work with a restore disk. If it does work, you can use this CD to run the system file checker.

Or you could try this:

http://www.bleepingcomputer.com/forums/ind...st&p=928738
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 purple frog

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Posted 12 January 2009 - 11:48 PM

ok, I followed teh steps about downloading the standalone and extracting so that it is on the c:\ at the location of c:\xpsp3. I ran the sfc again and it gave me the same error. Do i need to copy the xpsp3 file into the i386 folder on my C:\ drive?

#11 Budapest

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Posted 13 January 2009 - 12:44 AM

Yes you should do that - but make a backup of the i386 folder first.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 lowtek_otc

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Posted 13 January 2009 - 01:12 AM

ok, I followed teh steps about downloading the standalone and extracting so that it is on the c:\ at the location of c:\xpsp3. I ran the sfc again and it gave me the same error. Do i need to copy the xpsp3 file into the i386 folder on my C:\ drive?



I THINK that the xpsp3 folder needs to be inside of the i386 folder but I am not sure.
Someone please correct me if I am wrong.

#13 purple frog

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Posted 13 January 2009 - 11:43 AM

Ok, I moved the xpsp3 folder into the i386 folder; but i still got the message about inserting the SP3 cd. I looked inside the xpsp3 folder and there is another i386 folder inside it. should i replace the i386 folder on the root location with the one inside the xpsp3 folder? I think the folder it is currently looking in is the sp2 stuff since i upgraded to sp3 a while back. Let me know if i should do that.

#14 Budapest

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Posted 13 January 2009 - 03:47 PM

First I would make a backup of the C:\i386 folder. Then I would copy the contents of the C:\xpsp3\i386 folder into the C:\i386 folder, overwriting any duplicate files. Then I would run SFC again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 purple frog

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Posted 13 January 2009 - 08:30 PM

ok, I copied the items over and ran sfc again, but still gave me that error message asking for the SP3 cd. when i changed the registry value yo look at the c:\ drive would it help to point that specifially at C:\i386? That is the only thing i can think of.

I know youre probably getting tired of me and im sorry for that.




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