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#1 gordonla

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Posted 11 January 2009 - 10:52 PM

Hello. My name is Lesley and I'm a victim of P2P bugs (I'm pretty sure). My PC will only start in safe mode and I'm not sure what to do with it now. It is windows xp pro SP2 and had/has Adaware, spybot and sophos. Any suggestions?

Thanks,
Lesley

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#2 boopme

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Posted 11 January 2009 - 11:03 PM

Hi Lesley,welcome. Let's run these from safe mode. Use safe mode with networking to download.

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Now run SAS, this one needs at least an hour.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
EDit: I'll be back in the am sometime to look.

Edited by boopme, 11 January 2009 - 11:04 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 gordonla

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Posted 12 January 2009 - 07:07 PM

Hello, thanks for your response. I think my browser has been hijacked b/c I have an internet connection but cannot go to any websites. I am actually writing this from my Mac and was able to download and open the ATF cleaner using a USB stick. However, the SuperAntiSpyware program will not work - I tried it twice. the Windows error message pops up asking me if I would like to send a report. Does this mean my PC is done for?

Thanks again,
Lesley

#4 gordonla

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Posted 12 January 2009 - 07:41 PM

after a little more work I got the program to start without generating an error message, however then it says that "the system administrator has set policies to prevent this installation." is that bullsh*t or do I need to change something for it to work...I've never gotten a message like that before.

thanks

#5 boopme

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Posted 12 January 2009 - 07:55 PM

Hi Lesley I take you cannot get to sites from safe mode with networking. You tried the SAS srom the USB also? I'm going to give you another program to try,MBam.

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 gordonla

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Posted 12 January 2009 - 08:38 PM

I got mbam to install but it will not run now that it is installed. As per above, I went into the program files folder but do not see a file called mbam.exe. there are a few .dll files and an mbam file without an extension that is listed as an application type. is this the one I should rename?

#7 boopme

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Posted 12 January 2009 - 08:51 PM

"the system administrator has set policies to prevent this installation."
thanks


This often happens when the Windows Installer is not registered or the services are not started.

Open a CMD.EXE prompt.
Type msiexec /unregister and press Enter.
Type msiexec /regserver and press Enter.

OR
Reinstall the Windows Installer from Microsoft website.
See Method 1: Reregister the Windows Installer
Method 2: Reinstall the Windows Installer

http://support.microsoft.com/kb/315346
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 gordonla

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Posted 12 January 2009 - 09:24 PM

it's working!! its running now and I'll post when it finishes

#9 boopme

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Posted 12 January 2009 - 09:30 PM

Excellent !!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 gordonla

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Posted 12 January 2009 - 10:06 PM

well this is very exciting. I am on the PC not in safe mode for the first time in over a month. I ran mbam in safe mode and came up with 32 infections, but the log file did not save for some reason and the computer rebooted. I ran it again and here is the logfile:

Malwarebytes' Anti-Malware 1.32
Database version: 1647
Windows 5.1.2600 Service Pack 2

1/12/2009 9:47:36 PM
mbam-log-2009-01-12 (21-47-36).txt

Scan type: Quick Scan
Objects scanned: 55986
Time elapsed: 12 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> Delete on reboot.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q=%s) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 boopme

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Posted 12 January 2009 - 10:49 PM

Great ! Mbam is actually stronger in Normal mode. I just needed to get it and SAS to run and safe mode back SAS is stronger in safe mode.

First run this..
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Now run SAS from earlier post, and then Mbam again. SAS will be a bit long,maybe an hour.

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.

Post back 2 logs and let me know how the PC is running.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 gordonla

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Posted 13 January 2009 - 09:13 AM

Here's one...

Malwarebytes' Anti-Malware 1.32
Database version: 1647
Windows 5.1.2600 Service Pack 2

1/13/2009 9:04:33 AM
mbam-log-2009-01-13 (09-04-33).txt

Scan type: Full Scan (C:\|)
Objects scanned: 88375
Time elapsed: 39 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000009.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000014.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000017.dll (Rogue.AntivirusPro2009) -> Quarantined and deleted successfully.

#13 gordonla

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Posted 13 January 2009 - 09:20 AM

And the other, in opposite order...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/13/2009 at 00:11 AM

Application Version : 4.24.1004

Core Rules Database Version : 3688
Trace Rules Database Version: 1664

Scan type : Complete Scan
Total Scan Time : 00:57:45

Memory items scanned : 191
Memory threats detected : 0
Registry items scanned : 5044
Registry threats detected : 0
File items scanned : 16585
File threats detected : 88

Adware.Tracking Cookie
.tacoda.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.edge.ru4.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.edge.ru4.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.trafficmp.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\219lm297.default\cookies.txt ]
.at.atwola.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.at.atwola.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.atwola.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.atwola.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.at.atwola.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
ar.atwola.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.edge.ru4.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.edge.ru4.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.adinterax.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.adinterax.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.chitika.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.collective-media.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.collective-media.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.collective-media.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.collective-media.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.countrywide.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.eyewonder.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.eyewonder.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.imrworldwide.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.imrworldwide.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.interclick.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.interclick.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.interclick.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.media6degrees.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.media6degrees.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.media6degrees.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.media6degrees.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.media6degrees.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.nextag.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.specificmedia.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.vidego.multicastmedia.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
.vidego.multicastmedia.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
agstat.accessgroup.org [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
agstat.accessgroup.org [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
sales.liveperson.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
sales.liveperson.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
sales.liveperson.net [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
track.wachoviadealer.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
www.xpas2009.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
www.xpas2009.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
www.xpas2009.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
www.xpas2009.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]
www.xpas2009.com [ C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\j28tbyy2.default\cookies.txt ]

Rootkit.TDSServ/Fake
C:\SYSTEM VOLUME INFORMATION\_RESTORE{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000010.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000011.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000012.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000013.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000015.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000016.SYS
C:\SYSTEM VOLUME INFORMATION\_RESTORE{76EA707B-A79B-42C1-BCFB-C48128A8D96D}\RP0\A0000022.SYS

Rootkit.TDSServ-Trace
C:\WINDOWS\SYSTEM32\TDSSMQLT.DAT
C:\WINDOWS\SYSTEM32\TDSSOSVD.DAT

#14 gordonla

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Posted 13 January 2009 - 09:22 AM

the computer is definitely running better, however it is still not showing my D drive and I was thinking that once some of these issues were taken care of it would appear again.

#15 boopme

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Posted 13 January 2009 - 10:37 AM

Hi, that may still come back once we fully remove this thing..

we need to run SDFix:
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download SDFix by AndyManchesta and save it to your desktop.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Double click SDFix.exe and it will extract the files to %systemdrive%
  • (this is the drive that contains the Windows Directory, typically C:\SDFix).
  • DO NOT use it just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  • Copy and paste the contents of the results file Report.txt in your next replyalong with a new HijackThis log.
-- If this error message is displayed when running SDFix: "The command prompt has been disabled by your administrator. Press any key to continue..."
Please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\swreg IMPORT %systemdrive%\SDFix\apps\Enable_Command_Prompt.reg
Press Ok and then run SDFix again.

-- If the Command Prompt window flashes on then off again on XP or Win 2000, please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\FixPath.exe /Q
Reboot and then run SDFix again.

-- If SDFix still does not run, check the %comspec% variable. Right-click My Computer > click Properties > Advanced > Environment Variables and check that the ComSpec variable points to cmd.exe.
%SystemRoot%\system32\cmd.exe




Now run Part 1 of SmitfraudFix:
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
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