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Windows XP Laptop Infected


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2 replies to this topic

#1 Jayzer

Jayzer

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  • Local time:07:52 AM

Posted 11 January 2009 - 04:26 PM

Hello, my Dell Inspiron 9200 was recently infected with a couple of Trojan viruses. Among other things, the viruses arbitrarily open new browsing tabs in Mozilla Firefox and re-direct to pop-up and advertising sites. I am concerned confidential information could be extracted from my computer by these Trojan viruses.

My FSecure (Shaw Secure 2.0) Virus Scanner, which has the latest virus definition file installed, scanned and created the following report.

Scanning Report
11 January 2009 04:23:52 - 07:04:23

Computer name: LAPTOP
Scanning type: Perform full computer check
Target: C:\ E:\ + system + rootkits
Result: 5 malware found
Virtumonde (Malware)

* FILE:C:\WINDOWS\system32\celfwpyw.dll
REGKEY:HKCR\clsid\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c}
REGVALUE:HKLM\software\microsoft\windows\currentversion\explorer\shellexecutehooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c}
REGKEY:HKLM\SOFTWARE\Microsoft\MS Juan
REGKEY:HKLM\SOFTWARE\Microsoft\rdfa
* FILE:C:\WINDOWS\system32\celfwpyw.dll
REGKEY:HKCR\clsid\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c}
REGKEY:HKLM\SOFTWARE\Microsoft\MS Juan
REGVALUE:HKLM\software\microsoft\windows\currentversion\explorer\shellexecutehooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c}
REGKEY:HKLM\SOFTWARE\Microsoft\rdfa
Action: quarantined

Trojan-Clicker.Win32.VB.cqq (virus)

* C:\WINDOWS\SYSTEM32\PRUNNET.EXE

Trojan.Win32.Monder.aggb (virus)

* C:\WINDOWS\SYSTEM32\LRUKTLJI.DLL Action: renamed
* C:\DOCUMENTS AND SETTINGS\TRACY\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\35MUPI9D\UPD105320[1] Action: renamed


AdWare.Win32.SuperJuan (adware)

* C:\DOCUMENTS AND SETTINGS\TRACY\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\35MUPI9D\INDEX[1] Action: quarantined

Riskware found
RemoteAdmin.Win32.WinVNC.333 (riskware)

* E:\NKSL DATA\D\COMP\UTIL\VNC VIEWER\VNCVIEWER.EXE
* E:\NKSL DATA\D\COMP\UTIL\VNC VIEWER\DONOVAN\VNCVIEWER.EXE
* E:\NKSL DATA\D\COMP\ADMINISTRATION\REMOTE CONTROL\VNCVIEWER\VNCVIEWER.EXE

Statistics
Scanned:

* Files: 347642
* Not scanned: 14

Result:

* Viruses: 3
* Spyware: 2
* Suspicious items: 0
* Riskware: 3

Actions:

* Disinfected: 0
* Renamed: 2
* Deleted: 0
* Quarantined: 2
* Failed: 0

Boot Sectors:

* Scanned: 3
* Infected: 0
* Suspicious items: 0
* Disinfected: 0

Files not scanned:

* Cannot open file (click here for more info) C:\PAGEFILE.SYS
* Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
* Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SAM
* Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
* Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
* Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
* Cannot open file (click here for more info) C:\DOCUMENTS AND SETTINGS\JAY\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\OUTLOOK\ARCHIVE.PST [F-Secure AVP]
* Cannot read from file C:\DOCUMENTS AND SETTINGS\JAY\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\OUTLOOK\ARCHIVE.PST [F-Secure Orion]
* Cannot open file (click here for more info) C:\DOCUMENTS AND SETTINGS\JAY\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\OUTLOOK\OUTLOOK.PST [F-Secure AVP]
* Cannot read from file C:\DOCUMENTS AND SETTINGS\JAY\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\OUTLOOK\OUTLOOK.PST [F-Secure Orion]
* Cannot open file (click here for more info) E:\MY OUTLOOK\JASONAMER.PST [F-Secure AVP]
* Cannot read from file E:\MY OUTLOOK\JASONAMER.PST [F-Secure Orion]
* Scanning of E:\ENGINEERING DIRECTORY\MANAGEMENT OF CHANGE\MOC ACTIVE\MOC 4-2100-028 PIT RADIO UPGRADE REPEATER SHACK\MAIL\COMMS SHACK 3.MSG was aborted [F-Secure AVP]
* Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\PRUNNET.EXE

Options
Definitions version:

* Viruses: 2009-01-11_03
* Spyware: 2009-01-11_01

Scanning Engines:

* F-Secure AVP: 7.00.171, 2009-01-11
* F-Secure Libra: 2.04.05, 2009-01-08
* F-Secure Orion: 1.02.41, 2009-01-11
* F-Secure Draco: 1.01.00, 2008-12-29
* F-Secure BlackLight: 2.04.1093

Scanning options:

* Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ANI AVB BAT CEO CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR TGZ



I have also downloaded and ran HijackThis v2.0.2. Here is the computer's current HijackThis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:00:24 AM, on 11/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\dlbtcoms.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\Shaw Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fsqh.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Shaw Secure\FSAUA\program\fsus.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\updater\explorer.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\DOCUME~1\Tracy\LOCALS~1\Temp\ir_ext_temp_46\autorun.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\Shaw Secure\FSGUI\fsguidll.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Shaw Secure\FSGUI\fsavgui.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: {acb752df-4654-6978-1da4-4797ab997adc} - {cda799ba-7974-4ad1-8796-4564fd257bca} - C:\WINDOWS\system32\cygdqp.dll
O2 - BHO: (no name) - {D6C32AC5-347A-494F-BF4A-8AD467E3C7FB} - C:\WINDOWS\system32\byXOghhH.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Updater] C:\WINDOWS\system32\updater\explorer.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [prunnet] "C:\WINDOWS\system32\prunnet.exe"
O4 - HKLM\..\Run: [2477a17c] rundll32.exe "C:\WINDOWS\system32\celfwpyw.dll",b
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [prunnet] "C:\WINDOWS\system32\prunnet.exe"
O4 - HKCU\..\Run: [gadcom] "C:\Documents and Settings\Tracy\Application Data\gadcom\gadcom.exe" 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-583907252-1708537768-1343024091-1004\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Jay')
O4 - HKUS\S-1-5-21-583907252-1708537768-1343024091-1004\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized (User 'Jay')
O4 - HKUS\S-1-5-21-583907252-1708537768-1343024091-1004\..\Run: [prunnet] "C:\WINDOWS\system32\prunnet.exe" (User 'Jay')
O4 - HKUS\S-1-5-21-583907252-1708537768-1343024091-1004\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p (User 'Jay')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - http://www.tescophoto.com/wpp/tesco/app/opcuploader.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: cygdqp.dll
O20 - Winlogon Notify: urqOHXrR - urqOHXrR.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlbt_device - - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe



Any help would be greatly appreicated! As I see it the greatest threat is the Trojan-Clicker.Win32.VB.cqq virus which doesn't seem to have been cleaned/disinfected/quarantined by the FSecure Virus Scanner. Any other feedback on how to remove the Trojan-Clicker.Win32.VB.cqq virus would be greatly appreciated.

Cheers :thumbsup:

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#2 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
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  • Location:Mikado Michigan
  • Local time:10:52 AM

Posted 25 January 2009 - 04:39 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma. I appologize for the delay in getting you help.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

Run an online virus scan called Kaspersky from HERE.1. At the main page. Press on "Accept". After reading the contents.
2. At the next window Select Update. Allow the Database to update.
Note: If prompted to run or update your Java, then follow the prompts to do so. Kaspersky requires Java to run.
3. Once the Database has finished, under the Scan icon Select My Computer to start the scan. The scan may take a few minutes to complete.
4. Select Scan Report.
5. If any threats were found they will appear in the report
6. Select "Save error report as"
Then in the file name just type in kaspersky
Under "save as type" select text .txt
Save it to your Desktop.

Copy and post the results of the Kaspersky Online scan. If no threats were found then report that as well.
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform FULL Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

It has been a while since you posted your log, if you still want help could you please post a new one?
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov

Hoov

  • Malware Response Team
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  • Location:Mikado Michigan
  • Local time:10:52 AM

Posted 31 January 2009 - 09:13 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me or another moderator a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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