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Taskbar & Desktop Icons Keep Disappearing (Blinking on & off)

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9 replies to this topic

#1 norman1978


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Posted 11 January 2009 - 03:12 PM

I am running Windows XP and I think I have been hit with a virus. I noticed that my taskbar and icons had disappeared so I restarted my computer. After restart the taskbar & desktop icons keep disappearing and reappearing (in a constant and annoying manner). I've also noticed that AVG did not start at start up and it always has before.

Every time I try to load a program, it opens for about 30 seconds and then it disappears with the taskbar and icons. There isn't really much I can do before everything disappears.

The last trojan AVG detected was Adload_r.eq. I'm not sure if I am still infected with it or not.

Can anyone help??????? Thx!

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#2 rigel



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Posted 11 January 2009 - 03:20 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith

#3 norman1978

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Posted 11 January 2009 - 04:35 PM

Thx for your quick reply. Here is my log:

Malwarebytes' Anti-Malware 1.31
Database version: 1612
Windows 5.1.2600 Service Pack 2

2009-01-11 04:32:30 PM
mbam-log-2009-01-11 (16-32-30).txt

Scan type: Quick Scan
Objects scanned: 77501
Time elapsed: 33 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 11
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 2
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\cbXRLdax.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\opnnomNd.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\opnnomnd (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8cb11108-4a35-4199-a9c7-c4d63328aee2} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{8cb11108-4a35-4199-a9c7-c4d63328aee2} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\icheck (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\GetModule (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\cbxrldax -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\cbxrldax -> Delete on reboot.

Folders Infected:
C:\Program Files\iCheck (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\GetModule (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\opnnomNd.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\cbXRLdax.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\xadLRXbc.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\xadLRXbc.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Program Files\iCheck\Uninstall.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wpv341231601469.cpx (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\xxyxVmkl.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#4 rigel



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Posted 11 January 2009 - 05:19 PM

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith

#5 norman1978

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Posted 11 January 2009 - 06:10 PM

Here is the report:

SDFix: Version 1.240
Run by Administrator on 2009-01-11 at 05:36 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :

Name :

Path :

TDSSserv.sys - Deleted

Restoring Default Security Values
Restoring Default Hosts File


Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\drivers\TDSSmxoe.sys - Deleted

Removing Temp Files

ADS Check :

Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-11 17:55:10
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...


scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

Remaining Services :

Authorized Application Key Export:

"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\WINDOWS\\system32\\fxsclnt.exe"="C:\\WINDOWS\\system32\\fxsclnt.exe:*:Enabled:Microsoft Fax Console"
"C:\\StubInstaller.exe"="C:\\StubInstaller.exe:*:Enabled:LimeWire swarmed installer"
"C:\\Program Files\\Pinnacle\\Studio 10\\programs\\RM.exe"="C:\\Program Files\\Pinnacle\\Studio 10\\programs\\RM.exe:*:Enabled:Render Manager"
"C:\\Program Files\\Pinnacle\\Studio 10\\programs\\Studio.exe"="C:\\Program Files\\Pinnacle\\Studio 10\\programs\\Studio.exe:*:Enabled:Studio"
"C:\\Program Files\\Pinnacle\\Studio 10\\programs\\PMSRegisterFile.exe"="C:\\Program Files\\Pinnacle\\Studio 10\\programs\\PMSRegisterFile.exe:*:Enabled:PMSRegisterFile"
"C:\\Program Files\\Pinnacle\\Studio 10\\programs\\umi.exe"="C:\\Program Files\\Pinnacle\\Studio 10\\programs\\umi.exe:*:Enabled:umi"
"C:\\Program Files\\FrostWire\\FrostWire.exe"="C:\\Program Files\\FrostWire\\FrostWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqnrs08.exe"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Sun 5 Nov 2006 56 A.SH. --- "C:\redir.sys"
Mon 15 Jul 2002 31,232 A..HR --- "C:\IntelBTS\demolnch.exe"
Thu 23 Aug 2001 29,184 A..HR --- "C:\IntelBTS\dlhook.dll"
Mon 23 Jun 2003 86,016 A..HR --- "C:\IntelBTS\uninstal.dll"
Wed 21 Apr 2004 37 A..H. --- "C:\WINDOWS\pyl.exe.tmp"
Fri 28 Sep 2007 31 A..H. --- "C:\WINDOWS\uccspecc.sys"
Thu 3 Jul 2003 53,248 A..HR --- "C:\IntelBTS\demo\ACGDemo.DLL"
Tue 22 Jan 2002 28,672 A..HR --- "C:\IntelBTS\demo\ACGDialHelper.dll"
Tue 22 Jan 2002 49,152 A..HR --- "C:\IntelBTS\demo\acglog32.dll"
Tue 22 Jan 2002 53,760 A..HR --- "C:\IntelBTS\demo\audiom32.dll"
Wed 30 Jul 2003 544,768 A..HR --- "C:\IntelBTS\demo\Demo.exe"
Tue 29 Jul 2003 73,728 A..HR --- "C:\IntelBTS\demo\eventm32.dll"
Thu 23 Aug 2001 46,080 A..HR --- "C:\IntelBTS\demo\ntuser.dll"
Tue 10 Sep 1996 27,136 A..HR --- "C:\IntelBTS\demo\SEASHELL.EXE"
Thu 24 Oct 2002 31,744 A..HR --- "C:\IntelBTS\demo\udxmltrack.dll"
Tue 22 Jan 2002 50,688 A..HR --- "C:\IntelBTS\demo\wndfiltr.dll"
Mon 30 Jul 2001 1,273,856 A..HR --- "C:\IntelBTS\demo\xerces-c_1_5.dll"
Tue 22 Jan 2002 28,672 A..HR --- "C:\IntelBTS\tools\ACGDialHelper.dll"
Tue 29 Jul 2003 73,728 A..HR --- "C:\IntelBTS\tools\eventm32.dll"
Thu 23 Aug 2001 46,080 A..HR --- "C:\IntelBTS\tools\ntuser.dll"
Thu 24 Oct 2002 31,744 A..HR --- "C:\IntelBTS\tools\udxmltrack.dll"
Tue 22 Jan 2002 50,688 A..HR --- "C:\IntelBTS\tools\wndfiltr.dll"
Mon 30 Jul 2001 1,273,856 A..HR --- "C:\IntelBTS\tools\xerces-c_1_5.dll"
Sun 12 Mar 2006 10,311,680 A.SH. --- "C:\Program Files\AVIConverter\mencoder.exe"
Thu 2 Oct 2008 6,108,728 A..H. --- "C:\Program Files\Picasa2\setup.exe"
Tue 10 Jun 2014 1,537 A.SH. --- "C:\WINDOWS\page files\maxmeg.sys"
Mon 28 Aug 2006 80 ..SHR --- "C:\WINDOWS\system32\23F16F11C4.dll"
Tue 28 Sep 2004 786,432 A..HR --- "C:\WINDOWS\system32\RDBios32.dll"
Tue 13 Jan 2004 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sun 2 Nov 2008 7,259 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv10.bak"
Sun 14 Dec 2008 9,164 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv11.bak"
Sun 7 Sep 2008 7,259 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv12.bak"
Wed 26 Mar 2008 6,497 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv13.bak"
Thu 25 Sep 2008 8,783 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv14.bak"
Thu 25 Sep 2008 7,259 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv15.bak"
Sun 14 Dec 2008 6,116 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv16.bak"
Mon 26 May 2008 5,735 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv17.bak"
Thu 4 Dec 2008 11,069 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv18.bak"
Sun 23 Nov 2008 8,021 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv19.bak"
Mon 5 Feb 2001 34,331 A..H. --- "C:\swsetup\Monitors\f1903\INSTALL.EXE"
Thu 12 Feb 2004 29,864 A.SH. --- "C:\Documents and Settings\All Users\Documents\Recorded TV\MSDVRMM_1357092489_1515716608_55200.tmp"
Sun 22 Feb 2004 14,960 A.SH. --- "C:\Documents and Settings\All Users\Documents\Recorded TV\MSDVRMM_1357092489_196608_85689.tmp"
Mon 5 Apr 2004 29,864 A.SH. --- "C:\Documents and Settings\All Users\Documents\Recorded TV\MSDVRMM_1357092489_327680_128165.tmp"
Thu 21 Jul 2005 56 A.SH. --- "C:\Documents and Settings\All Users\Documents\Recorded TV\MSDVRMM_1357092489_6029312_90574.tmp"
Wed 19 Mar 2003 1,060,864 A..HR --- "C:\hp\bin\sp2\Setup\MFC71.DLL"
Fri 21 Feb 2003 348,160 A..HR --- "C:\hp\bin\sp2\Setup\MSVCR71.DLL"
Fri 12 Nov 2004 37,376 ...H. --- "C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe"
Mon 26 Aug 2002 110,592 A..H. --- "C:\Program Files\Common Files\aolshare\shell\shellext_AOLBROADBAND.dll"
Wed 18 Aug 2004 19,456 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0003.tmp"
Tue 27 Dec 2005 19,456 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0004.tmp"
Wed 18 Aug 2004 26,112 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0005.tmp"
Fri 21 Jan 2005 31,232 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0191.tmp"
Sun 15 Aug 2004 83,456 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0385.tmp"
Fri 21 Jan 2005 19,968 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0610.tmp"
Sun 1 Jan 2006 19,456 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0692.tmp"
Tue 27 Dec 2005 19,456 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL1441.tmp"
Fri 21 Jan 2005 23,552 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL1700.tmp"
Sat 14 Aug 2004 20,480 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL1717.tmp"
Thu 19 Aug 2004 33,792 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2034.tmp"
Sun 1 Jan 2006 19,456 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2080.tmp"
Sun 15 Aug 2004 63,488 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2132.tmp"
Sat 31 Dec 2005 19,456 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2712.tmp"
Sat 5 Aug 2006 37,888 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2933.tmp"
Sun 15 Aug 2004 89,600 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2941.tmp"
Sat 31 Dec 2005 19,456 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2984.tmp"
Sun 15 Aug 2004 75,264 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL3119.tmp"
Thu 19 Aug 2004 32,256 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL3294.tmp"
Thu 19 Aug 2004 29,696 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL3459.tmp"
Sat 14 Aug 2004 22,528 A..H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL3587.tmp"
Wed 9 Oct 2002 106,496 A..H. --- "C:\Program Files\Common Files\aolshare\shell\us\shellext.dll"
Thu 3 Aug 2006 4,070 A.SH. --- "C:\Documents and Settings\Administrator\Application Data\Roxio\Dragon\DiscInfoCache\JLMS_____XJ-HD166S________DPS6_310_DICV018_DRGV205002F.TMP"
Sun 11 Jan 2009 6,004 A.SH. --- "C:\Documents and Settings\All Users\Documents\Recorded TV\TempRec\TempSBE\SBE4.tmp"
Tue 16 Aug 2005 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"


#6 rigel



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Posted 11 January 2009 - 08:51 PM

TDSSserv.sys - Deleted

TDSS is a very nasty rootkit. IMPORTANT NOTE: One or more of the identified infections was related to a rootkit component. Rootkits and backdoor Trojan are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the rootkit has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?"
"Where to draw the line? When to recommend a format and reinstall?"

Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful.

Let me know how you wish to proceed.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith

#7 norman1978

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Posted 11 January 2009 - 09:24 PM

Thank you for the information.

The computer is mainly used for music, photos, videos. Nothing to personal. A reformat is not possible at the very moment. I could always have a friend to do it for me (if absolutely necessary) but it wouldn't be for a week or so.

Is there anything else I should do right now?

#8 rigel



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Posted 11 January 2009 - 10:19 PM

We can attempt a clean, but that must be done in the HJT forum.

Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know. Best wishes - you are in good hands...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith

#9 norman1978

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Posted 12 January 2009 - 12:19 AM

I have followed your instructions and posted in the other forum.

Thanks so much for your help!

#10 Orange Blossom

Orange Blossom

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Posted 12 January 2009 - 12:35 AM

Hello norman1978,

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/194500/tds-infection-need-to-attempt-a-clean/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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