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HKU adware found


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2 replies to this topic

#1 sharkygb

sharkygb

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  • Local time:09:13 AM

Posted 11 January 2009 - 12:43 AM

Sorry, had to go out of town then work, was unable to get back online to do the next step. Here is the 2 logs requested.
DDS (Ver_09-01-07.01) - NTFSx86
Run by Home User at 0:38:42.98 on Sun 01/11/2009
Internet Explorer: 6.0.2800.1106
Microsoft Windows 2000 Professional 5.0.2195.4.1252.1.1033.18.511.185 [GMT -5:00]


============== Running Processes ===============

C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Sierra Wireless Inc\3G Watcher\WaHelper.exe
C:\Program Files\OLYMPUS\CAMEDIA Master 4.2\CM_camera.exe
C:\Program Files\EPSON\EPSON CardMonitor\EPSON CardMonitor1.1.exe
C:\Program Files\NETGEAR\WG511v2\wlancfg5.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\System32\snmptrap.exe
C:\Documents and Settings\Home User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\system32\blank.htm
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: NoExplorer - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
BHO: AVGTOOLBAR: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar v35\ViewBarBHO.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: AVGTOOLBAR: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
EB: Media Band: {32683183-48a0-441b-a342-7c2a440a9478} - %SystemRoot%\system32\browseui.dll
mRun: [Synchronization Manager] mobsync.exe /logon
mRun: [PRPCMonitor] PRPCUI.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [EPSON Stylus Photo RX500] c:\winnt\system32\spool\drivers\w32x86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
mRun: [AdaptecDirectCD] "c:\program files\adaptec\easy cd creator 5\directcd\DirectCD.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [GWMDMMSG] GWMDMMSG.exe
mRun: [AirCardEnabler]
mRun: [WatcherHelper] "c:\program files\sierra wireless inc\3g watcher\WaHelper.exe"
dRunOnce: [^SetupICWDesktop] c:\program files\internet explorer\connection wizard\icwconn1.exe /desktop
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\camedi~1.lnk - c:\program files\olympus\camedia master 4.2\CM_camera.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\epsonc~1.lnk - c:\program files\epson\epson cardmonitor\EPSON CardMonitor1.1.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\netgea~1.lnk - c:\winnt\installer\{b93d24b3-928d-4805-b379-4aa47cb3794e}\NewShortcut1_1.exe
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: &AIM Search\Software
IE: &AIM Search\Software\America Online
IE: &AIM Search\Software\America Online\ieToolbar
IE: &AIM Search\Software\America Online\ieToolbar\settings
IE: &AIM Search\Software\America Online\ieToolbar\settings\_ldefault_
IE: &AIM Search\Software\America Online\ieToolbar\settings\_ldefault_\tb_items
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-us\local\search.html
IE: &Viewpoint Search - c:\program files\viewpoint\viewpoint toolbar v35\ViewBar.dll/CXTSEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SEH: CShellExecuteHookImpl Object: {57b86673-276a-48b2-bae7-c6dbb3020eb8} - c:\program files\ewido anti-spyware 4.0\shellexecutehook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\winnt\system32\drivers\avgrkx86.sys [2008-4-6 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\winnt\system32\drivers\avgldx86.sys [2008-4-6 324872]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\winnt\system32\drivers\avgmfx86.sys [2008-4-6 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\winnt\system32\drivers\avgtdix.sys [2008-4-6 107272]
R1 cdudf;cdudf;c:\winnt\system32\drivers\Cdudf.sys [2001-1-11 363927]
R1 ewido anti-spyware 4.0 driver;ewido anti-spyware 4.0 driver;c:\program files\ewido anti-spyware 4.0\guard.sys [2006-6-16 3968]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-4 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 55024]
R3 swivsp;AC8xx Virtual Serial Port;c:\winnt\system32\drivers\swivspnt.sys [2007-3-26 20352]
R3 W8335PCI;NETGEAR WG511v2 54 Mbps Wireless PC Card for Windows 2K (8335);c:\winnt\system32\drivers\WG511v2.sys [2005-2-23 265856]
R4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
R4 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-7 903960]
R4 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-7 298264]
R4 ewido anti-spyware 4.0 guard;ewido anti-spyware 4.0 guard;c:\program files\ewido anti-spyware 4.0\guard.exe [2006-6-16 172032]
R4 PRPC;PRPC;c:\winnt\system32\drivers\prpc.sys [2004-12-7 10495]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-11 24652]
S3 iscFlash;iscFlash;\??\c:\winnt\system32\drivers\iscflash.sys --> c:\winnt\system32\drivers\iscflash.sys [?]
S3 MSW;Microsoft Broadband Networking Driver;c:\winnt\system32\drivers\MSWNDS50.sys [2008-3-10 52818]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]
S3 SWNC8U56;Sierra Wireless MUX NDIS Driver (UMTS56);c:\winnt\system32\drivers\swnc8u56.sys [2007-9-21 164480]
S3 SWUMX56;Sierra Wireless USB MUX Driver (UMTS56);c:\winnt\system32\drivers\swumx56.sys [2007-9-21 140672]
S4 Microsoft Exchange Routing Eng;Microsoft Exchange Routing Eng;c:\winnt\system32\interinfo.exe --> c:\winnt\system32\interinfo.exe [?]
S4 Network DDE Service;Network DDE Service;c:\winnt\system32\netsrv.exe --> c:\winnt\system32\netsrv.exe [?]
S4 windowsafe;windowsafe;c:\dos\svchost.exe --> c:\dos\svchost.exe [?]
S4 Windowsclients;Network Provisioning Services;c:\windows\system32\config\svchost.exe --> c:\windows\system32\config\SVCHOST.EXE [?]

=============== Created Last 30 ================

2009-01-11 00:27 16,384 a------t c:\winnt\system32\Perflib_Perfdata_3a8.dat
2009-01-11 00:17 16,384 a------t c:\winnt\system32\Perflib_Perfdata_94c.dat
2009-01-11 00:07 1,942 a------- c:\winnt\imsins.BAK
2009-01-10 23:19 16,384 a------t c:\winnt\system32\Perflib_Perfdata_678.dat
2009-01-10 12:42 16,384 a------t c:\winnt\system32\Perflib_Perfdata_284.dat
2009-01-09 10:06 54,156 a---h--- c:\winnt\QTFont.qfn
2009-01-09 10:06 1,409 a------- c:\winnt\QTFont.for
2009-01-05 06:39 554,754 ----h--- c:\winnt\ShellIconCache
2008-12-24 07:40 16,384 a------t c:\winnt\system32\Perflib_Perfdata_234.dat
2008-12-23 07:41 410,984 a------- c:\winnt\system32\deploytk.dll
2008-12-22 08:00 <DIR> --d----- c:\winnt\ERUNT
2008-12-22 07:53 <DIR> --d----- C:\SDFix
2008-12-17 16:48 <DIR> --d----- c:\documents and settings\home user\DoctorWeb
2008-12-15 08:49 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\SUPERAntiSpyware.com
2008-12-15 08:49 <DIR> --d----- c:\program files\SUPERAntiSpyware
2008-12-15 08:49 <DIR> --d----- c:\docume~1\homeus~1\applic~1\SUPERAntiSpyware.com

==================== Find3M ====================

2009-01-07 16:39 10,520 a------- c:\winnt\system32\avgrsstx.dll
2009-01-07 16:39 324,872 a------- c:\winnt\system32\drivers\avgldx86.sys
2009-01-07 16:39 12,552 a------- c:\winnt\system32\drivers\avgrkx86.sys
2009-01-07 16:39 107,272 a------- c:\winnt\system32\drivers\avgtdix.sys
2009-01-04 18:38 38,496 a------- c:\winnt\system32\drivers\mbamswissarmy.sys
2009-01-04 18:38 15,504 a------- c:\winnt\system32\drivers\mbam.sys
2008-12-15 08:28 2,718 a------- c:\winnt\system32\tmp.reg
2008-12-12 00:57 78,336 a------- c:\winnt\system32\Agent.OMZ.Fix.exe
2008-12-05 21:34 16,384 a------t c:\winnt\system32\Perflib_Perfdata_238.dat
2008-11-29 17:58 82,944 a------- c:\winnt\system32\IEDFix.C.exe
2008-11-18 00:26 16,384 a------t c:\winnt\system32\Perflib_Perfdata_22c.dat
2008-11-14 21:28 16,384 a------t c:\winnt\system32\Perflib_Perfdata_384.dat
2008-11-11 23:00 16,384 a------t c:\winnt\system32\Perflib_Perfdata_250.dat
2008-10-23 00:27 237,840 a------- c:\winnt\system32\GDI32.DLL
2008-10-16 14:06 268,648 a------- c:\winnt\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\winnt\system32\muweb.dll
2008-10-15 13:53 575,488 a------- c:\winnt\system32\WININET.DLL
2008-03-10 08:12 3,331,177 a------- c:\documents and settings\home user\mswireless.zip
2006-07-06 11:58 34,864 a------- c:\docume~1\homeus~1\applic~1\GDIPFONTCACHEV1.DAT
2005-03-10 14:45 265,984 a------- c:\winnt\inf\wg511v2\WG511v2XP.sys
2005-02-23 15:27 265,856 a------- c:\winnt\inf\wg511v2\WG511v2.sys
2004-12-06 19:08 21,952 ----h--- c:\program files\folder.htt
2004-12-06 19:08 271 ----h--- c:\program files\desktop.ini
2004-08-05 16:06 212,992 a------- c:\winnt\inf\wg511v2\CopyWHQLDriver.exe
2001-05-31 03:30 32,528 a------- c:\winnt\inf\wbfirdma.sys

============= FINISH: 0:39:05.45 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-01-07.01)

Microsoft Windows 2000 Professional
Boot Device: \Device\Harddisk0\Partition1
Install Date:
System Uptime: 1/10/2009 7:41:30 AM (17 hours ago)

Motherboard: Gateway | | Gateway 450SX4
Processor: Mobile Intel® Pentium® 4 - M CPU 2.20GHz | uFCPGA2 | 2192/400mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 37 GiB total, 27.204 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel® PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1031&SUBSYS_0400107B&REV_42\4&139E449D&0&40F0
Manufacturer: Intel
Name: Intel® PRO/100 VE Network Connection
PNP Device ID: PCI\VEN_8086&DEV_1031&SUBSYS_0400107B&REV_42\4&139E449D&0&40F0
Service: E100B

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

ABBYY FineReader 5.0 Sprint Plus
Ad-Aware
Adobe Acrobat 5.0
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
AOL Instant Messenger
AOL Toolbar 2.0
ArcSoft Software Suite
ATI Display Driver
AVG 8.0
Cardbus for Windows 2000
CCleaner (remove only)
Channel Master
Driver Installer
DVD
Easy CD Creator 5 Platinum
Easy screen saver maker 2.0
EPSON CardMonitor
EPSON Copy Utility
EPSON Photo Print
EPSON PhotoStarter3.0
EPSON Printer Software
EPSON Scan
EPSON Smart Panel
EPSON SP RX500 Reference Guide
ewido anti-spyware 4.0
Gateway Drivers and Applications Recovery
Gateway Power Management
Google Earth
GTW V.92 Voicemodem
Intel SpeedStep technology Applet
Intel® PRO Ethernet Adapter and Software
JamC@m Version 2.0
Java 2 Runtime Environment, SE v1.4.0_03
Java Web Start
Java™ 6 Update 11
Java™ 6 Update 2
Java™ 6 Update 5
Java™ 6 Update 7
Kaspersky Online Scanner
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 1.1 Hotfix (KB947742)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Office XP Professional with FrontPage
Microsoft Picture It! 99
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
NETGEAR WG511v2 wireless PC card
Netscape (7.02)
Nokia Connectivity Adapter Cable DKU-5
OLYMPUS CAMEDIA Master 4.2
QuickTime
RealPlayer Basic
Satellite Finder 4.00
Security Update for CAPICOM (KB931906)
Security Update for DirectX 9 (KB941568)
Security Update for DirectX 9 (KB951698)
Security Update for Windows 2000 (KB904706)
Security Update for Windows 2000 (KB923689)
Security Update for Windows 2000 (KB941569)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 6.4 (KB954600)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Sierra Wireless 3G Watcher
SUPERAntiSpyware Free Edition
Synaptics TouchPad
Titanic
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar V35 (Remove Only)
WeatherBug
WebFldrs
Winamp (remove only)
Windows 2000 Hotfix - KB937894
Windows 2000 Hotfix - KB938464
Windows 2000 Hotfix - KB941644
Windows 2000 Hotfix - KB941693
Windows 2000 Hotfix - KB942615
Windows 2000 Hotfix - KB943055
Windows 2000 Hotfix - KB943485
Windows 2000 Hotfix - KB944338
Windows 2000 Hotfix - KB944533
Windows 2000 Hotfix - KB945553
Windows 2000 Hotfix - KB947864
Windows 2000 Hotfix - KB948590
Windows 2000 Hotfix - KB948881
Windows 2000 Hotfix - KB950749
Windows 2000 Hotfix - KB950759
Windows 2000 Hotfix - KB950760
Windows 2000 Hotfix - KB950974
Windows 2000 Hotfix - KB951066
Windows 2000 Hotfix - KB951748
Windows 2000 Hotfix - KB952954
Windows 2000 Hotfix - KB953838
Windows 2000 Hotfix - KB953839
Windows 2000 Hotfix - KB954211
Windows 2000 Hotfix - KB955069
Windows 2000 Hotfix - KB956390
Windows 2000 Hotfix - KB956391
Windows 2000 Hotfix - KB956802
Windows 2000 Hotfix - KB957095
Windows 2000 Hotfix - KB957097
Windows 2000 Hotfix - KB958215
Windows 2000 Hotfix - KB958644
Windows 2000 Hotfix - KB960714
Windows Installer 3.1 (KB893803)
Windows Media Player Hotfix [See KB837272 for more information]
Windows Media Player Hotfix [See Q828026 for more information]
Windows Media Player system update (9 Series)
WinMX
WinZip
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar

==== End Of File ===========================

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#2 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:09:13 AM

Posted 25 January 2009 - 02:45 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma. I appologize for the delay in getting you help.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform FULL Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

It has been a while since you posted your log, if you still want help could you please post a new one?

Also could you tell us what problems you are seeing right now.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#3 Hoov

Hoov

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Posted 31 January 2009 - 09:05 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me or another moderator a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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