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Error Code while DVD burning in iTunes


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#1 FrankieRafalko

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Posted 11 January 2009 - 10:30 AM

I am trying to burn a DVD movie that I bought from iTunes to a DVD. It starts up and then says that the disc burn was canceled, and that an unknown error occurred, code 4900....? Anyone have any suggestions?

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#2 tg1911

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Posted 11 January 2009 - 01:01 PM

Can't find anything on that error code.
A few questions:

What Operating System do you use?
What program are you using to burn the disc?
What kind of disc are you using?
What size file is the movie you're trying to burn, and do you have that much Free space on your harddrive?
What type of file is it?
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 FrankieRafalko

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Posted 11 January 2009 - 05:38 PM

What Operating System do you use?--Windows XP
What program are you using to burn the disc?--A Movie--The Virgin Suicides
What kind of disc are you using?--DVD-R Lightscribe
What size file is the movie you're trying to burn, and do you have that much Free space on your hard drive?--1.03 GB
What type of file is it? IDK

#4 tg1911

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Posted 11 January 2009 - 08:55 PM

Windows XP? Windows XP SP1? Windows XP SP2?
You need to hve at least Service Pack 1 installed, or you could have burning issues.

What program are you using to burn the disc?
Nero, Roxio, ..........?

I'm guessing the 1.03 GB is the size of the movie file.
Do you have this much free space left on your harddrive?
To check:
Click Start / My Computer
Right-click on your drive, and select Properties.
Click the General tab.
What does it say next to Free space:

What type of file is it?
What's the file extension?
Right click the file.
Select Properties, and click the General tab.
At the top, it should give the name of the file, with a .xxx extension.
What's the 3 letter extension?
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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