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Desktop freezes at startup


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#1 JNW

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Posted 11 January 2009 - 09:50 AM

One of my desktops takes typically 20 minutes to load. When it does the bottom status bar just stays blue and is frozen. Some of the icons eventually may work. Task manager shows explorer.exe using 90-99% of the CPU. The other two desktops open okay with no delay.

Any ideas? thanks for the help

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#2 Budapest

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Posted 11 January 2009 - 04:30 PM

If you have a mapped network drive that is no longer available it can cause this problem.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 JNW

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Posted 12 January 2009 - 07:30 AM

Thanks.

Would this cause only one of the accounts to freeze up? This problem just started a few days ago and was okay before. Should I try to delete the explorer.exe that is taking up most of the CPU? I can start up in safe mode.

#4 Budapest

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Posted 12 January 2009 - 03:55 PM

It could cause only one account to freeze. Have you run any anti-virus scans lately? You could create a new account and delete the one that's giving you problems.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 lowtek_otc

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Posted 12 January 2009 - 05:36 PM

Thanks.

Would this cause only one of the accounts to freeze up? This problem just started a few days ago and was okay before. Should I try to delete the explorer.exe that is taking up most of the CPU? I can start up in safe mode.



Odd because explorer.exe is a process that does start up in safe mode.
The problem is most likely with another application that is causing explorer to freeze.

#6 JNW

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Posted 12 January 2009 - 08:33 PM

I've run a couple of different anti-virus programs and have only found typical adware junk which have been deleted. I looked at all of the start up programs using SpyBot and deleted or disabled anything questionable and unneeded. Could it be a registry problem?

Thanks

#7 Budapest

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Posted 12 January 2009 - 08:41 PM

Try this:
  • On the desktop, right-click My Network Places, and then click Properties.
  • On the Advanced menu, click Advanced Settings.
  • On the Provider Order tab, in the Network Providers list, click Web Client Network.
  • Press DOWN ARROW so that Web Client Network is the last provider in the list, and then click OK.

The power of accurate observation is commonly called cynicism by those who haven't got it.

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#8 JNW

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Posted 12 January 2009 - 09:55 PM

Do I need to do this from the affected desktop or can I use the one I'm using now?

#9 Budapest

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Posted 12 January 2009 - 09:59 PM

Try it from the one you're using now - and if that doesn't work try if from the problem account.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#10 JNW

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Posted 12 January 2009 - 10:21 PM

Ok, Web Client Network is the last provider in the list.

#11 Budapest

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Posted 12 January 2009 - 10:31 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically. Report back what it finds.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#12 JNW

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Posted 13 January 2009 - 12:03 AM

No errors, volume is clean

#13 Budapest

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Posted 13 January 2009 - 12:47 AM

So there are no mapped network drives?

Did you recently change printers?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#14 lowtek_otc

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Posted 13 January 2009 - 01:10 AM

*jumps into thread*




... probably malware ...




*jumps out of thread*

#15 JNW

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Posted 13 January 2009 - 08:22 PM

When I right click on My Network Drives and click on Disconnect Network Drives it lists two: DB7X9F41\SHAREDOCS and BURTLAPTOP\SHAREDOCS. Could these be other wireless access points like neighbors? Is this even relevant? This PC does use a wireless connection.

The printer has been in use for 6-8 months.




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