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dunno what I did, please help!


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#1 newbie in hawaii

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Posted 10 January 2009 - 11:37 PM

Dell Dimension C521 with XP Home loaded. Some time ago I installed a Linksys 2.4 GHz Wireless G PCI adapter with speed booster onto the motherboard, set it up properly and it worked fine.
Now I wish to connect a wired modem (Clearwire) for internet access, but XP is not recognizing the modem at all, only the wireless adapter
I have checked the ethernet connection on the computer, it's OK
No matter how many times I run the XP connection wizard, the modem is just not found
Did I somehow erase the program or driver that would recognize any modem ?
How do I get it back?
Thanks in advance !
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#2 cleanyourcomputer

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Posted 11 January 2009 - 01:20 AM

You should go to the homepage for the modem, and download the latest drivers. It sounds like you do not have the drivers installed.

#3 newbie in hawaii

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Posted 11 January 2009 - 01:51 AM

You should go to the homepage for the modem, and download the latest drivers. It sounds like you do not have the drivers installed.


Thanks for the response, I visited the Clearwire website, the only drivers they offer are for notebook PC cards, and not my modem itself. This modem is a plug and play device, I never had to download drivers in the past for it to function properly, and this was on multiple systems.
BTW the plug and play feature works just fine on the affected Dell, it recognizes a printer I had hooked up......
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#4 hamluis

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Posted 11 January 2009 - 09:19 AM

Are you using Clearwire software of any sort?

If so, then chances are that the driver installed in that bundle.

Do you have DSL or cable?

Are you connecting via USB or ethernet?

What is the modem model?

Louis

#5 newbie in hawaii

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Posted 11 January 2009 - 11:21 AM

Are you using Clearwire software of any sort?

If so, then chances are that the driver installed in that bundle.

Do you have DSL or cable?

Are you connecting via USB or ethernet?

What is the modem model?

Louis


No I am not using any Clearwire software whatsoever, it is a WiMax service that uses neither DSL or cable.
Connection to the system is via ethernet cable, which, btw, is a known good cable. The connection to the computer appears to be OK
The modem functions normally on my Vaio notebook, so that rules out a bad modem
Modem part number is 900-0071-1903, there is no model number listed
The modem manufacturer is NexNet Wirelesws inc. of Minneapolis, MN
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