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Possible trojan infection


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#1 CloudBuster

CloudBuster

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Posted 10 January 2009 - 04:57 PM

Hi, I would appreciate some assistance with diagnosing my elderly parents’ computer. I have run Ad Aware and Spybot and removed a number of files that they flagged as infections, but the computer still appears suspiciously slow to me (even after defragging the hard drives and removing what I deemed to be unneccessary startup processes).

Earlier today, Malwarebytes' Anti-Malware found a registry key for “Trojan.Agent" which I instructed that program to remove.

The DDS log is below. For your information, "Telia" is the ISP and "Telia Säker Surf" is some kind of internet security suite which includes F-Prot antivirus.

DDS (Ver_09-01-07.01) - NTFSx86
Run by Johannes at 22:23:46,53 on 2009-01-10
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1534.963 [GMT 1:00]

AV: Telia Säker Surf 7.03 *On-access scanning enabled* (Updated)
FW: Telia Säker Surf 7.03 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Telia\Telias sakerhetstjanster\Common\FSM32.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Program Files\Telia\Telias sakerhetstjanster\Anti-Virus\fsgk32st.exe
C:\Program Files\Telia\Telias sakerhetstjanster\Common\FSMA32.EXE
C:\Program Files\Telia\Telias sakerhetstjanster\Anti-Virus\FSGK32.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Telia\Telias sakerhetstjanster\Common\FSMB32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Smartscaps.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\SmartTrust\SmartTrust Personal\Csp\SmartCertmover.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\SmartTrust\SmartTrust Personal\Csp\SmartCertmover.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Telia\Telias sakerhetstjanster\Common\FCH32.EXE
C:\Program Files\Telia\Telias sakerhetstjanster\Common\FAMEH32.EXE
C:\Program Files\Telia\Telias sakerhetstjanster\Anti-Virus\fsqh.exe
C:\Program Files\Telia\Telias sakerhetstjanster\FSGUI\fsguidll.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Telia\Telias sakerhetstjanster\FSAUA\program\fsaua.exe
C:\Program Files\Telia\Telias sakerhetstjanster\Anti-Virus\fssm32.exe
C:\Program Files\Telia\Telias sakerhetstjanster\FWES\Program\fsdfwd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Telia\Telias sakerhetstjanster\Anti-Virus\fsav32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Documents and Settings\Johannes\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.se/advanced_search?hl=sv
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = localhost
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Länkhjälp till Adobe PDF Reader: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar5.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: PDFCreator Toolbar Helper: {c451c08a-ec37-45df-aaad-18b51ab5e837} - c:\program files\pdfcreator toolbar\v3.0.0.0\PDFCreator_Toolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: PDFCreator Toolbar: {31cf9ebe-5755-4a1d-ac25-2834d952d9b4} - c:\program files\pdfcreator toolbar\v3.0.0.0\PDFCreator_Toolbar.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar5.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [LogitechVideoRepair] c:\program files\logitech\video\ISStart.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [F-Secure Manager] "c:\program files\telia\telias sakerhetstjanster\common\FSM32.EXE" /splash
mRun: [F-Secure TNB] "c:\program files\telia\telias sakerhetstjanster\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\certif~1.lnk - c:\program files\smarttrust\smarttrust personal\csp\SmartCertmover.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hppsc1~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpohmr08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\certif~1.lnk - c:\program files\smarttrust\smarttrust personal\csp\SmartCertmover.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hppsc1~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpohmr08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
IE: E&xportera till Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
LSP: c:\program files\telia\telias sakerhetstjanster\fsps\program\fslsp.dll
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 AVG Anti-Rootkit;AVG Anti-Rootkit;c:\windows\system32\drivers\avgarkt.sys [2007-1-31 5632]
R0 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2008-4-13 59688]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-1-10 28544]
R1 AvgArCln;Avg Anti-Rootkit Clean Driver;c:\windows\system32\drivers\AvgArCln.sys [2008-2-17 3968]
R1 F-Secure HIPS;F-Secure HIPS;c:\program files\telia\telias sakerhetstjanster\hips\fshs.sys [2008-4-13 41184]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\telia\telias sakerhetstjanster\anti-virus\minifilter\fsgk.sys [2008-4-13 63912]
R4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
R4 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\telia\telias sakerhetstjanster\anti-virus\fsgk32st.exe [2008-4-13 49664]
S3 bvrp_pci;bvrp_pci; [x]
S4 F-Secure Filter;F-Secure File System Filter;c:\program files\telia\telias sakerhetstjanster\anti-virus\win2k\fsfilter.sys [2008-4-13 41640]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\telia\telias sakerhetstjanster\anti-virus\win2k\fsrec.sys [2008-4-13 27048]
S4 sprtsvc_telia;SupportSoft Sprocket Service (telia);c:\program files\telia\supportassistent\bin\sprtsvc.exe /service /p telia --> c:\program files\telia\supportassistent\bin\sprtsvc.exe [?]

=============== Created Last 30 ================

2009-01-10 20:24 <DIR> --d----- c:\docume~1\johannes\applic~1\Malwarebytes
2009-01-10 20:23 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-10 20:23 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-10 20:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-10 20:23 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-10 20:16 0 a------- C:\Debug.QC6
2009-01-10 11:36 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-01-10 11:35 <DIR> --d----- c:\program files\Panda Security
2009-01-10 11:16 <DIR> --d----- c:\program files\Trend Micro
2009-01-10 01:30 0 a------- C:\infect.htm
2009-01-10 01:30 0 a------- C:\error.htm
2009-01-10 00:01 3,840 a------- c:\windows\system32\drivers\BANTExt.sys
2009-01-10 00:01 <DIR> --d----- c:\program files\Belarc
2009-01-02 22:13 <DIR> --d----- C:\Adobe
2008-12-30 23:01 <DIR> --d----- C:\Program
2008-12-25 08:41 522 a------- C:\hpfr3420.xml
2008-12-24 03:18 <DIR> --d----- c:\windows\system32\scripting
2008-12-24 03:18 <DIR> --d----- c:\windows\l2schemas
2008-12-24 03:18 <DIR> --d----- c:\windows\system32\en
2008-12-24 00:45 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-22 00:08 <DIR> --d----- c:\documents and settings\johannes\DoctorWeb
2008-12-21 23:37 <DIR> --d----- c:\program files\TeaTimer (Spybot - Search & Destroy)
2008-12-21 23:37 <DIR> --d----- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2008-12-21 23:36 <DIR> --d----- c:\program files\SDHelper (Spybot - Search & Destroy)
2008-12-21 23:36 <DIR> --d----- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2008-12-21 20:17 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2008-12-18 11:32 <DIR> --d----- c:\program files\SPAMfighter
2008-12-16 20:32 32,256 a------- C:\NAMNLISTOR .doc

==================== Find3M ====================

2008-12-24 03:43 88,539 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-21 20:53 15,648 a------- c:\windows\system32\drivers\NSDriver.sys
2008-12-21 20:53 15,648 a------- c:\windows\system32\drivers\AWRTRD.sys
2008-12-21 20:53 12,960 a------- c:\windows\system32\drivers\AWRTPD.sys
2008-12-13 07:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-10-24 12:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 13:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-23 13:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:11 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 14:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-15 17:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-10-15 08:06 633,632 -------- c:\windows\system32\dllcache\iexplore.exe
2008-10-15 08:04 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2005-05-02 21:55 774,144 a------- c:\program files\RngInterstitial.dll

============= FINISH: 22:25:04,76 ===============

Attached Files



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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 25 January 2009 - 01:40 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

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Posted 02 February 2009 - 01:46 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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