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Posted 02 December 2009 - 12:18 PM
Hi, I am trying to fix this same problem on a friends Windows XP Pro SP3 system.
The problem occured after a piece of crap Spy/Malware program got onto the computer
called "AntivirusPro" many probably heard of this and it's variations before.
I succesfully talked them through removing the "virus" and the computer is running fine now
no more "Antivirus Pro" popups and false reports.
Problem is they are now having the same connection issues with the same message
"Windows cannot connect to the internet using HTTP, HTTPS or FTP. This is probably caused by firewall settings on this computer. Check the firewall settings for the HTTP port (80), HTTPS port(443) and FTP port (21)"
when you try using IE7 or 8 and Firefox and use windows diagnose connection wizard.
WHich I will add, won't restore the connection even though it seems to know what the problem
is, nor does it make recommendations except that it's firewall related.
THe comp only uses XP's built in firewall, disabled it, problem still occurs., when you go into
the list of programs that are enabled or blocked, there is a similar message about programs
being blocked, and again no obvious solutions presented.
Gone in to the TCP/IP settings for the connection, Settings seems fine in there with the default
"Obtain an IP address automatically" tab checked as it's always been.
The computer doesn't have Norton's installed, so that's not the issue, I've looked all over
the net for an answer and while many seem to have this problem, I am yet to find a simple
easy to understand solution, many say they fixed it, but don't explain how. Have the same issue
but come to a different solution e.g "Uninstalled nortons" that doesn't apply.
Only common factor is it seems a result of this malware hijacker program. Though many don't
state it's from this, guess because most get it from porn or illegal sites
So as other programs work and browsers won't. It's gotta be related to certain settings I guess.
As IE, FF and Yahoo messenger won't connect, but Windows Live Messenger will.
If anyone can help me out here it'd be great, as the virus is gone I don't needn help with that
please remember that the computer cannot connect to the net, so they are unable to download
"anti malware super scrubber spy remover 2009" type of programs not that they will
help with this issue. Just pointing this out so we can avoid wasting time on that part of things
and just focus on the network issue.
I have looked at some peoples fixes of "read this guide by my ISP" which also don't work,
basically using the old "turn off modem for 15 minutes and get assigned new IP" trick.
And System Restore is not an option as all previous restore points fail to work after this AVP
program got into the system.
For such a common problem I'm amazed at the lack of solutions for it, as every guide
I have come across so far only explains how to remove the trouble causing software
not how to undo the damage it's caused. Be nice if those who have fixed it explained exactly how, not just "I fixed it bye bye!!!"
Any help here would be greatly appreciated.
The software that caused this goes under a variety of names and the associated files also
change with each revision, it can be AntiVirus Pro, Antivirus Pro 2009, and Internet Antivirus Pro, amongst others.
Edited by pagaramiguel, 02 December 2009 - 12:18 PM.
Posted 11 December 2009 - 12:00 AM
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