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Download Problem


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8 replies to this topic

#1 Moonglum Clampflower

Moonglum Clampflower

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  • Location:Alpha Centauri
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Posted 10 January 2009 - 03:40 PM

Hi,

Not even sure if I have a malware problem but my ISP has capped by broadband connection due to excessive dowload quantities but I haven't been downloading anything like as much as they say. Any chance you could spare the time to check for anomolies?

Many thanks for your help.

Cheers

Moon. :thumbsup:

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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 25 January 2009 - 01:38 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 Moonglum Clampflower

Moonglum Clampflower
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Posted 25 January 2009 - 04:21 PM

Hi,

Many thanks for coming back to me. LOG.TXT as follows ...

Logfile of random's system information tool 1.05 (written by random/random)
Run by Kaz at 2009-01-25 21:17:32
Microsoft Windows XP Professional Service Pack 2
System drive C: has 99 GB (41%) free of 238 GB
Total RAM: 3567 MB (64% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:17:57, on 25/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\PROGRA~1\WinTV\EPG Services\System\EPGService.exe
C:\WINDOWS\system32\ifxspmgt.exe
C:\WINDOWS\system32\ifxtcs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\system32\IfxPsdSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Intel\AMT\atchk.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Embedded Security Software\PSDrt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\SNDVOL32.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\sol.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Kaz\Desktop\RSIT.exe
C:\Program Files\trend micro\Kaz.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [atchk] "C:\Program Files\Intel\AMT\atchk.exe"
O4 - HKLM\..\Run: [PTHOSTTR] c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [IFXSPMGT] C:\WINDOWS\system32\ifxspmgt.exe /NotifyLogon
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [SDMSSplash] "C:\Program Files\HP_SDMS\SDMSSplash\launcher.exe" "launchdir=C:\Program Files\HP_SDMS\SDMSSplash"
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=desktop
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1207479522265
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: OneCard - c:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Intel® Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program Files\Intel\AMT\atchksrv.exe
O23 - Service: EPGService - Hauppauge Computer Works - C:\PROGRA~1\WinTV\EPG Services\System\EPGService.exe
O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\PROGRA~1\WinTV\HCWTVS~1.EXE
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\ifxspmgt.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\ifxtcs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Intel® Active Management Technology Local Management Service (LMS) - Intel - C:\Program Files\Intel\AMT\LMS.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: Personal Secure Drive service (PersonalSecureDriveService) - Infineon Technologies AG - C:\WINDOWS\system32\IfxPsdSv.exe
O23 - Service: Intel® Active Management Technology User Notification Service (UNS) - Intel - C:\Program Files\Intel\AMT\UNS.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9239 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}]
RealPlayer Download and Record Plugin for Internet Explorer - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll [2008-09-15 308856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll [2008-02-22 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2007-09-20 328752]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DF21F1DB-80C6-11D3-9483-B03D0EC10000}]
Credential Manager for HP ProtectTools - c:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll [2006-11-21 71192]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2007-06-13 142104]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2007-06-13 162584]
"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2007-06-13 138008]
"SoundMAXPnP"=C:\Program Files\Analog Devices\Core\smax4pnp.exe [2007-04-26 1015808]
"SoundMAX"=C:\Program Files\Analog Devices\SoundMAX\Smax4.exe [2007-04-27 839680]
"atchk"=C:\Program Files\Intel\AMT\atchk.exe [2007-06-07 408344]
"PTHOSTTR"=c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE [2007-01-09 145184]
"IFXSPMGT"=C:\WINDOWS\system32\ifxspmgt.exe [2007-04-19 677408]
"PDF Complete"=C:\Program Files\PDF Complete\pdfsty.exe [2007-08-07 331288]
"SDMSSplash"=C:\Program Files\HP_SDMS\SDMSSplash\launcher.exe [2006-03-10 86016]
"SetRefresh"=C:\Program Files\Compaq\SetRefresh\SetRefresh.exe [2003-11-20 525824]
"CognizanceTS"=c:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll [2003-12-22 17920]
"avgnt"=C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe [2008-07-17 266497]
"KernelFaultCheck"=C:\WINDOWS\system32\dumprep 0 -k []
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2008-05-05 413696]
"ZoneAlarm Client"=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe [2008-07-09 919016]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="APSHook.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2007-06-05 204800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\OneCard]
c:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll [2007-02-07 74240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2008-09-05 241704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"notification packages"=SbHpNp
scecli
ASWLNPkg

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\vsmon]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\Program Files\Kontiki\KService.exe"="C:\Program Files\Kontiki\KService.exe:*:Enabled:Delivery Manager Service"
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

======List of files/folders created in the last 1 months======

2009-01-25 21:17:32 ----D---- C:\rsit
2009-01-25 21:17:32 ----D---- C:\Program Files\trend micro
2009-01-14 23:15:12 ----HDC---- C:\WINDOWS\$NtUninstallKB958687$
2009-01-10 19:45:29 ----D---- C:\WINDOWS\pss
2009-01-04 23:18:37 ----A---- C:\tracert3.txt
2009-01-04 23:17:11 ----A---- C:\tracert2.txt
2009-01-04 23:12:27 ----A---- C:\tracert.txt
2009-01-01 14:42:08 ----D---- C:\Documents and Settings\Kaz\Application Data\Unity
2009-01-01 14:14:56 ----D---- C:\Program Files\Unity

======List of files/folders modified in the last 1 months======

2009-01-25 21:17:55 ----D---- C:\Documents and Settings\All Users\Application Data\Kontiki
2009-01-25 21:17:50 ----D---- C:\WINDOWS\Prefetch
2009-01-25 21:17:32 ----RD---- C:\Program Files
2009-01-25 21:16:30 ----D---- C:\WINDOWS\Internet Logs
2009-01-25 19:12:48 ----D---- C:\WINDOWS\Temp
2009-01-25 11:37:57 ----A---- C:\WINDOWS\system32\log.txt
2009-01-15 13:02:38 ----D---- C:\WINDOWS\system32\CatRoot2
2009-01-15 06:02:12 ----D---- C:\WINDOWS\system32
2009-01-15 06:02:12 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-01-15 05:58:43 ----D---- C:\WINDOWS
2009-01-15 05:57:57 ----D---- C:\Program Files\WinTV
2009-01-14 23:15:52 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-01-14 23:15:44 ----SHD---- C:\WINDOWS\Installer
2009-01-14 23:15:20 ----HD---- C:\WINDOWS\inf
2009-01-14 23:15:14 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-01-14 23:15:14 ----D---- C:\WINDOWS\system32\drivers
2009-01-14 23:14:50 ----HD---- C:\WINDOWS\$hf_mig$
2009-01-10 01:35:28 ----A---- C:\WINDOWS\system32\MRT.exe
2008-12-29 22:54:44 ----D---- C:\MyVideos
2008-12-29 20:14:27 ----A---- C:\WINDOWS\HCWPNP.INI

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 avgio;avgio; \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgio.sys []
R1 avipbb;avipbb; C:\WINDOWS\system32\DRIVERS\avipbb.sys [2008-11-25 75072]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2004-08-03 14848]
R1 KLIF;KLIF; C:\WINDOWS\system32\DRIVERS\klif.sys [2007-07-19 127768]
R1 PersonalSecureDrive;PersonalSecureDrive; C:\WINDOWS\System32\drivers\psd.sys [2007-04-19 39080]
R1 RsvLock;RsvLock; C:\WINDOWS\system32\drivers\RsvLock.sys [2007-06-14 5808]
R1 ssmdrv;ssmdrv; C:\WINDOWS\system32\DRIVERS\ssmdrv.sys [2007-03-01 28352]
R1 vsdatant;vsdatant; C:\WINDOWS\System32\vsdatant.sys [2008-07-09 394952]
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2004-08-04 8832]
R3 ADIHdAudAddService;ADI UAA Function Driver for High Definition Audio Service; C:\WINDOWS\system32\drivers\ADIHdAud.sys [2007-05-24 306688]
R3 AEAudio;AE Audio Service; C:\WINDOWS\system32\drivers\AEAudio.sys [2007-05-18 94848]
R3 avgntflt;avgntflt; \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgntflt.sys []
R3 e1express;Intel® PRO/1000 PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2007-04-13 254872]
R3 hcw95bda;Hauppauge MOD7700 Tuner Driver; C:\WINDOWS\System32\Drivers\hcw95bda.sys [2007-06-04 467456]
R3 hcw95rc;Hauppauge MOD7700 IR Driver; C:\WINDOWS\system32\DRIVERS\hcw95rc.sys [2007-06-04 15488]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2005-01-08 138752]
R3 HECI;Intel® Management Engine Interface; C:\WINDOWS\system32\DRIVERS\HECI.sys [2007-05-11 45056]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\igxpmp32.sys [2007-06-05 5761728]
R3 IFXTPM;IFXTPM; C:\WINDOWS\system32\DRIVERS\IFXTPM.SYS [2007-04-19 41216]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-04 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-04 20480]
S1 P3;Intel PentiumIII Processor Driver; C:\WINDOWS\system32\DRIVERS\p3.sys [2006-02-28 42496]
S3 ac97intc;Intel® 82801 Audio Driver Install Service (WDM); C:\WINDOWS\system32\drivers\ac97intc.sys [2001-08-17 96256]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2004-08-03 17024]
S3 E100B;Intel® PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
S3 EL90X;3Com EtherLink XL 90X Adapter Driver; C:\WINDOWS\system32\DRIVERS\el90xnd5.sys [2001-08-17 153631]
S3 i81x;i81x; C:\WINDOWS\system32\DRIVERS\i81xnt5.sys [2004-08-04 161020]
S3 iAimFP0;iAimFP0; C:\WINDOWS\system32\DRIVERS\wADV01nt.sys [2004-08-04 12415]
S3 iAimFP1;iAimFP1; C:\WINDOWS\system32\DRIVERS\wADV02NT.sys [2004-08-04 12127]
S3 iAimFP2;iAimFP2; C:\WINDOWS\system32\DRIVERS\wADV05NT.sys [2004-08-04 11775]
S3 iAimFP3;iAimFP3; C:\WINDOWS\system32\DRIVERS\wSiINTxx.sys [2004-08-04 12063]
S3 iAimFP4;iAimFP4; C:\WINDOWS\system32\DRIVERS\wVchNTxx.sys [2004-08-04 19455]
S3 iAimFP5;iAimFP5; C:\WINDOWS\system32\DRIVERS\wADV07nt.sys [2004-08-04 11807]
S3 iAimFP6;iAimFP6; C:\WINDOWS\system32\DRIVERS\wADV08nt.sys [2004-08-04 11295]
S3 iAimFP7;iAimFP7; C:\WINDOWS\system32\DRIVERS\wADV09nt.sys [2004-08-04 11871]
S3 iAimTV0;iAimTV0; C:\WINDOWS\system32\DRIVERS\wATV01nt.sys [2004-08-04 29311]
S3 iAimTV1;iAimTV1; C:\WINDOWS\system32\DRIVERS\wATV02NT.sys [2004-08-04 19551]
S3 iAimTV3;iAimTV3; C:\WINDOWS\system32\DRIVERS\wATV04nt.sys [2004-08-04 33599]
S3 iAimTV4;iAimTV4; C:\WINDOWS\system32\DRIVERS\wCh7xxNT.sys [2004-08-04 23615]
S3 iAimTV5;iAimTV5; C:\WINDOWS\system32\DRIVERS\wATV10nt.sys [2004-08-04 25471]
S3 iAimTV6;iAimTV6; C:\WINDOWS\system32\DRIVERS\wATV06nt.sys [2004-08-04 22271]
S3 MPE;BDA MPE Filter; C:\WINDOWS\system32\DRIVERS\MPE.sys [2004-08-03 15360]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2004-08-03 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2004-08-03 85376]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2004-08-03 10880]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2004-08-03 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2004-08-03 15360]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-03 25856]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-03 26496]
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2004-08-03 19328]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 adpu320;adpu320; C:\WINDOWS\system32\DRIVERS\adpu320.sys [2002-05-09 105472]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2004-08-04 5504]
S4 Symmpi;Symmpi; C:\WINDOWS\system32\DRIVERS\symmpi.sys [2002-04-04 28416]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AntiVirScheduler;AntiVir PersonalEdition Classic Scheduler; C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe [2008-10-31 68865]
R2 AntiVirService;AntiVir PersonalEdition Classic Guard; C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe [2008-10-31 151297]
R2 ASBroker;Logon Session Broker; C:\WINDOWS\System32\svchost.exe [2004-08-04 14336]
R2 ASChannel;Local Communication Channel; C:\WINDOWS\System32\svchost.exe [2004-08-04 14336]
R2 atchksrv;Intel® Active Management Technology System Status Service; C:\Program Files\Intel\AMT\atchksrv.exe [2007-06-07 183064]
R2 EPGService;EPGService; C:\PROGRA~1\WinTV\EPG Services\System\EPGService.exe [2006-11-28 361984]
R2 HpFkCryptService;Drive Encryption Service; c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe [2007-07-10 221184]
R2 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe [2006-05-02 135168]
R2 IFXSpMgtSrv;Security Platform Management Service; C:\WINDOWS\system32\ifxspmgt.exe [2007-04-19 677408]
R2 IFXTCS;Trusted Platform Core Service; C:\WINDOWS\system32\ifxtcs.exe [2007-04-19 849440]
R2 KService;KService; C:\Program Files\Kontiki\KService.exe [2008-02-27 3072184]
R2 LMS;Intel® Active Management Technology Local Management Service; C:\Program Files\Intel\AMT\LMS.exe [2007-06-07 109336]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]
R2 pdfcDispatcher;PDF Document Manager; C:\Program Files\PDF Complete\pdfsvc.exe [2007-08-07 540184]
R2 PersonalSecureDriveService;Personal Secure Drive service; C:\WINDOWS\system32\IfxPsdSv.exe [2007-04-19 140832]
R2 UNS;Intel® Active Management Technology User Notification Service; C:\Program Files\Intel\AMT\UNS.exe [2007-06-07 2521880]
R2 vsmon;TrueVector Internet Monitor; C:\WINDOWS\system32\ZoneLabs\vsmon.exe [2008-07-09 75304]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 HauppaugeTVServer;HauppaugeTVServer; C:\PROGRA~1\WinTV\HCWTVS~1.EXE [2007-02-20 815104]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]

-----------------EOF-----------------

#4 suebaby41

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Posted 27 January 2009 - 02:34 PM

The item(s) below indicate(s) you have installed Kontiki.

C:\Program Files\Kontiki\KService.exe
C:\Program Files\Kontiki\KHost.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe


Since the nature of P2P programs are counter productive to restoring your PC to a healthy state, I ask that you remove P2P file sharing programs prior to my providing you with malware removal assistance. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer.

The people who design and distribute malware will use any method to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular method is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.
To remove the P2P program:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight , click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
  • Using Windows Explorer (Windows key+e), search for the folder. If the program folder is still there, select/highlight . DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  • Close Windows Explorer.
There is a Video showing how to uninstall a program (Grinler) detailing how to add or remove program in Windows for those who find a visual aid appealing. NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

I am not asking you to do remove the P2P program(s) without giving you good reasons for doing so.
  • P2P programs form a direct conduit on to your computer.
  • P2P security measures are easily circumvented.
  • Some P2P programs will share everything on the computer with anyone by default. If your P2P program is not configured correctly, you may be sharing more files than you realize.
  • There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured program.
  • P2P programs have always been a target of malware writers. There are more Viruses, Worms and Trojans being distributed with the downloaded files.
  • P2P programs connected to a network can be used to spread malware, share private documents, or use the file server to both store and forward malware.
  • Many of the files in P2P networks are copyrighted and legal action could result.
  • Pedophiles can use P2P communities to distribute child porn materials or attempt to make contact with children.
  • This article from InfoWorld, Seattle Man Arrested For P To P ID Theft, illustrates perfectly the dangers of a poorly configured P2P program.
  • Many of the programs come bundled with other unwanted programs, but even the ones free of any bundled software are not safe to use.
  • When you use them, you are downloading software from an unknown source directly onto your computer bypassing your Firewall and Anti-Virus software. Many of these Downloads are being targeted to carry infections.
For more information, please read Malware Removal Forum's Policy regarding P2P programs. P2P (peer to peer) file sharing programs must be removed.

References for the risk of these programs are:If you continue to use P2P programs, you will probably get infected again.

Please uninstall all P2P programs and post a new HijackThis log.
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#5 Moonglum Clampflower

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Posted 27 January 2009 - 02:49 PM

Hi suebaby41

The thot plickens. I haven't knowingly installed kontiki and can't see it in add and remove programs. Shall I just delete the files from disk.

Thanks

G. :thumbsup:

#6 Moonglum Clampflower

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Posted 28 January 2009 - 05:20 PM

Hi,

Did some checking and found that Kontiki is a component of BBC Iplayer. Are you saying that BBC Iplayer is a security risk?

Thanks

M. :thumbsup:

#7 suebaby41

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Posted 31 January 2009 - 03:56 PM

kontiki.exe (Kontiki Inc. - KService) is a P2P file distribution technology used to deliver large media files. It is an application that is integrated with the Sky By Broadband application to deliver video files securely and efficiently. Kontiki is starting to be bundled by more and more entities such as CNet. Some people consider it spyware but were willing to use it anyway because they liked its performance and ease of use features. Because Kontiki is a Windows service, not an application, it can only be removed using KClean. It does not uninstall when you remove Sky By Broadband and is not listed in the Add or Remove Programs. It is a genuine service as Sky clearly states what it is on the site and in the terms and conditions. It is advised that you disable this program so that it does not take up necessary resources. To remove Kontiki:
  • Please download and save KClean.exe to your Desktop.
  • Close any programs before you begin.
  • Locate and double-click KClean.exe.
  • You will see a security warning message. Click RUN.
  • KClean.exe opens and displays several options
  • Click SELECT ALL for KDM Options, KDX Options, and KService Options.
  • Click OK.
  • A warning message appears asking if you wish to continue - click YES.
  • Wait a few moments while the components are being removed
  • A confirmation message appears, stating that KClean completed successfully. Click OK.
In a few cases, "KClean.exe" cannot complete its actions, and you will see an error message. If this happens, restart your computer and repeat steps 1-9 until KClean has completed successfully.. For further information regarding the Removal Application read the instructions provided by Sky. Items to fix in HijackThis:
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
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#8 Moonglum Clampflower

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Posted 08 February 2009 - 08:11 AM

Hi,

Many thanks for coming back to me. Had a quick look on the Sky link you gave me but didn't find the info. Further research has revealed that KSERVICE.EXE is the process that runs Kontiki so have written a couple of CMD batch files that can switch on and off this service.

sc stop kservice - which will stop it

sc start kservice - which will start it.

This seems to have resolved my bandwidth issues. Many thanks for your help.

Cheers

Moon. :thumbsup:

#9 suebaby41

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Posted 15 February 2009 - 12:47 PM

Tips To Protect Your Computer
  • Avoid clicking on links in instant messages.
  • Avoid opening email attachments.
  • Avoid visiting every poker site on the net.
  • Avoid downloading all that free cute junk.
  • Avoid using the peer-to-peer file sharing.
  • Avoid getting those handy toolbar doodads for your browsers.
  • Malware is out there just waiting to pounce on your system if you only pass by where they are lurking which may be at some seemingly innocent web site. Be careful because some of the malware are so vicious that no one can possibly save you once you let them in.
  • Remember that new malware emerges every week of the year. Take responsibility for protecting your system because you are its first and best defense.
Tools Downloaded To Clean Your Computer

I may have asked you to install some tools. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight the program, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  • Ad-Aware 2008 scans, detects, and removes spyware on your computer.
  • ATF-Cleaner cleans all user temp folders, Java cache, (which seems to be harboring more and more malware), the cache, cookies, history, download history, visited links and saved passwords. Scan weekly if you have high Internet use.
  • Trend Micro's HijackThis or random's System Information Tool (RSIT) may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
  • SUPERAntiSpyware scans, detects, and removes spyware on your computer.
  • Malwarebytes ' Anti-Malware scans, detects, and removes malware on your computer.
  • a-squared Free scans, detects, and removes trojans, worms, spyware on your computer.
  • Spybot S&D scans, detects, and removes malware on your computer.
If you have changed the default settings for files/folders, please restore the default settings for files/folders.
  • Go to My Computer.
  • Select the Tools menu and click Folder Options.
  • Click the View tab.
  • Under Advanced Settings, click the Restore Defaults button in the lower right corner.
  • Click Apply and then the OK and close My Computer.
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

STEPS TO KEEP YOUR COMPUTER CLEAN AND SECURE:

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows' desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step d.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Click Apply > OK button and then the OK to exit the Internet Properties page.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2008.
  • Update SpywareBlaster (at least weekly): SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firec settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
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