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i keep removing about blank again and again


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4 replies to this topic

#1 dbbjr

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Posted 22 May 2005 - 01:56 AM

i removed all the about blank stuff from highjack in safe mode ran adaware and spysubtract, but when i reboot about blank takes over again, some one please help

Logfile of HijackThis v1.99.0
Scan saved at 2:36:38 AM, on 5/22/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\APPSP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\IPZA.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AMERICA ONLINE 7.0\AOLTRAY.EXE
C:\PROGRAM FILES\INTERMUTE\SPYSUBTRACT\SPYSUB.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.com
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {398A38C5-EE42-50AD-C94F-147E8B9CC3C7} - C:\WINDOWS\WINPL.DLL
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
O4 - HKLM\..\Run: [IPZA.EXE] C:\WINDOWS\IPZA.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [APPSP.EXE] C:\WINDOWS\SYSTEM\APPSP.EXE /s
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab

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#2 miekiemoes

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Posted 22 May 2005 - 08:08 AM

Hello,

It's better to print out the next instructions or save it in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

*°First of all, you are still using a previous version of hijackthis..so please update your version by starting hijackthis,
click on the 'misc tools'>Check for update online. Download the new version (1.99.1), unzip it and make sure you put it in an permanent folder.
(If the update option doesn't work, please download your new version here).

Download CWShredder.

°Download AboutBuster.
Unzip AboutBuster in an own folder such as C:\AboutBuster.
Start AboutBuster.exe. Click OK, Update, Check For Update and download the updates if present.
Close aboutbuster now, because you may not run it yet, that's for later.
If You are getting an error when updating, please let me know first before you proceed with the next steps.

* Please set your system to show all files; please see here if you're unsure how to do this.

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\kzchq.dll/sp.html#14044
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {398A38C5-EE42-50AD-C94F-147E8B9CC3C7} - C:\WINDOWS\WINPL.DLL
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
O4 - HKLM\..\Run: [IPZA.EXE] C:\WINDOWS\IPZA.EXE
O4 - HKLM\..\RunServices: [APPSP.EXE] C:\WINDOWS\SYSTEM\APPSP.EXE /s


* Click on Fix Checked when finished and exit HijackThis.

* Start CWShredder and click FIX

* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\WINDOWS\SYSTEM\APPSP.EXE
C:\WINDOWS\IPZA.EXE
C:\WINDOWS\system\kzchq.dll
C:\WINDOWS\WINPL.DLL

*Start Aboutbuster and let it scan. Click Ok/yes for every instruction that aboutbuster is giving you.
Let it scan a second time to make sure it can get rid of everything.
When finished, click 'save log'

*Go to start > run and type: cleanmgr and click ok.
Let it scan your system for files to remove.
Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
Press OK to remove them.

* Reboot your system back to normal mode.

* Perform an onlinescan with Kaspersky OnLine and/or Bitdefender (select here autoclean) and let it delete everything it is finding.

Post back a fresh HijackThislog together with the log from aboutbuster and I'll take another look.
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#3 dbbjr

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Posted 24 May 2005 - 09:23 AM

Thanks for helping!! so what do you think? i can already tell my performance is better.

Logfile of HijackThis v1.99.1
Scan saved at 10:13:10 AM, on 5/24/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\AMERICA ONLINE 7.0\AOLTRAY.EXE
C:\PROGRAM FILES\INTERMUTE\SPYSUBTRACT\SPYSUB.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\AMERICA ONLINE 7.0\WAOL.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\WUAUBOOT.EXE
C:\WINDOWS\DESKTOP\SPY WARE TOOLS\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.com
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab

Scanned at: 9:53:04 AM on: 5/24/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 26


ADS not scanned System(FAT)
Removed! : C:\WINDOWS\avnpnw.dat
Removed! : C:\WINDOWS\sysrp.dll
Removed! : C:\WINDOWS\kuauji.dat
Removed! : C:\WINDOWS\rfsst.dat
Removed! : C:\WINDOWS\jyjpwq.dat
Removed! : C:\WINDOWS\apiky.dll
Removed! : C:\WINDOWS\mfcdv.dll
Removed! : C:\WINDOWS\iego.dll
Removed! : C:\WINDOWS\fmtaj.dll
Removed! : C:\WINDOWS\cjjpk.dll
Removed! : C:\WINDOWS\kpakpi.dat
Removed! : C:\WINDOWS\bzjbcu.dat
Removed! : C:\WINDOWS\sdkrs.dll
Removed! : C:\WINDOWS\sdkhr.dll
Removed! : C:\WINDOWS\ksrfz.dat
Removed! : C:\WINDOWS\zdnypt.dat
Removed! : C:\WINDOWS\txsjs.dll
Removed! : C:\WINDOWS\hxekr.dll
Removed! : C:\WINDOWS\fxcsn.dll
Removed! : C:\WINDOWS\imvayn.dat
Removed! : C:\WINDOWS\SYSTEM\wlxzk.dll
Removed! : C:\WINDOWS\SYSTEM\zzmum.dll
Removed! : C:\WINDOWS\SYSTEM\netsh32.exe
Error Removing! : C:\WINDOWS\SYSTEM\apitr32.dll
Removed! : C:\WINDOWS\SYSTEM\mfcgk.dll
Removed! : C:\WINDOWS\SYSTEM\sdkpg32.dll
Removed! : C:\WINDOWS\SYSTEM\ugsnz.dat
Removed! : C:\WINDOWS\SYSTEM\vtuqw.dat
Removed! : C:\WINDOWS\SYSTEM\wuyxq.dll
Removed! : C:\WINDOWS\SYSTEM\pnhfq.dll
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 26


ADS not scanned System(FAT)
Removed! : C:\WINDOWS\SYSTEM\apitr32.dll
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 3 ---------------------------
About:Buster Version 4.0
Reference List : 26


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!

#4 miekiemoes

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Posted 24 May 2005 - 11:12 AM

Great job!! Your hijackthislog looks clean again, but now you have to check some things:

It could be possible that this hijacker deleted some files, so check if the following are still present:

°Control.exe: Is in your C:\WINDOWS Download here when missing.

°Hosts: C:\WINDOWS .Download here when missing.
Unzip hoster to an own folder, eg C:\Hoster
Start Hoster.exe, click 'Restore Original Hosts' and click OK. Close the program.


°SDHelper.dll:
If you are using Spybot Search & Destroy, this hijacker can also delete SDHelper.dll.
Download SDHelper.dll.
Place the file in the Spybot Search & Destroy-folder. Most probably, this ist C:\Program Files\Spybot - Search & Destroy

Perform a full scan with an updated Adaware SE and/or Spybot S&D to get rid of the leftovers.
If you don't have those programs yet, you can find the downloadlocations in my sig.

To keep this clean in the future, I would suggest the following things:

Install Spywareblaster
SpywareBlaster doesn`t scan and clean for so-called spyware, but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage.

Avoid illegal sites, because that's where most malware is present.

Let your antispywarescanner(s) scan frequently and don't forget to update before.

And I do suggest you perform an online virusscan once in a while. (Kaspersky online and/or Bitdefender). Because what one virusscanner can't find another one maybe can.
Also make sure that your virusscanner, the one that is installed on your system is always up to date!

Make sure your windows has the latest updates: http://windowsupdate.microsoft.com/

More info on how to prevent malware you can also find here (By Tony Klein)

Happy surfing again! :thumbsup:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 miekiemoes

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Posted 01 June 2005 - 03:36 PM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
an email with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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