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#1 cmarino

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Posted 10 January 2009 - 09:44 AM

Hello,

This is the first time I have ever posted to this or any other forum. I have recently been infected with something that is causing my Internet Explore browser to be redirect to sites that I have not choosen on the Google search page. In some cases whatever it is will not connect me to the page I wish in other cases it just directs me to a related site that is usually and ad site for the topic I was searching for. It also prevents me from downloading a lot of anti virus software. Can a Virus/Trojan/Malware really be that intelligent? I have always had McAfee running on my PC but it did not prevent this, nor will it find the issue. I recently put HijackThis on my PC but have no idea how to use it.

When I end up at a site I did not choose to go to, I can usually back up and re-click the original link and I will end up at the intended site, but sometimes I am told the page is missing or that I can not connect to the site and than no matter how many times I back up and retry I am denied.

When I am redirect I usually go though this IP 63.243.173.170 (don't know if that is helpful or not).

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#2 rigel

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Posted 10 January 2009 - 03:35 PM

Hi and welcome to BleepingComputer :thumbsup:

Let's try Malwarebytes (Mbam). After you download the file, please rename the Mbam file to red.com

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 cmarino

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Posted 10 January 2009 - 08:11 PM

I did as instructed and the Malwarebyte's Anti-Malware program found 3 items. Two it was successful at deleting itself and one had to be deleted upon reboot.

I have tried about a dozen different sites an have not been re-directed on any of them.

Thank you very much for the help. Is there anything else that I need to do?

Should I do something specific to prevent this from happening in the future. I thought my McAfee software would prevent this. That is why I continually pay for renewal so that I can keep current with their virus software/protection. Is this just one of those things that happens, I just happen to get this Trojan before they programmed a fix and it could be sent to me in my regular updates.

Attached is the log file as requested.


Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 5.1.2600 Service Pack 3

1/10/2009 7:56:04 PM
mbam-log-2009-01-10 (19-56-04).txt

Scan type: Quick Scan
Objects scanned: 87924
Time elapsed: 12 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\msqpdxvnyqjcrn.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\msqpdxsqttqllv.sys (Trojan.Agent) -> Quarantined and deleted successfully.

#4 rigel

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Posted 10 January 2009 - 08:27 PM

Yes, the relief is temporary :thumbsup: Still have some work to do.

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 cmarino

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Posted 13 January 2009 - 06:53 AM

Completed the next set of instructions as directed.

Here is the SDfix log that was created.


SDFix: Version 1.240
Run by cmarino on Tue 01/13/2009 at 06:31 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :

Edited by cmarino, 13 January 2009 - 06:59 AM.


#6 rigel

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Posted 13 January 2009 - 07:50 AM

Lets see if anything is left out there.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 cmarino

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Posted 15 January 2009 - 06:18 AM

Completed the next set of instructions as directed.

Here is the Super AntiSpyWare Log



Application Version : 4.24.1004

Core Rules Database Version : 3708
Trace Rules Database Version: 1683

Scan type : Complete Scan
Total Scan Time : 02:08:24

Memory items scanned : 189
Memory threats detected : 0
Registry items scanned : 7109
Registry threats detected : 8
File items scanned : 88290
File threats detected : 7

Rogue.Component/Trace
HKLM\Software\Classes\MSQPDXVX
HKLM\Software\Classes\MSQPDXVX#msqpdxrun
HKLM\Software\Classes\MSQPDXVX#msqpdxpff
HKLM\Software\Classes\MSQPDXVX#msqpdxaff
HKLM\Software\Classes\MSQPDXVX#msqpdxinfo
HKLM\Software\Classes\MSQPDXVX#msqpdxid
HKLM\Software\Classes\MSQPDXVX#msqpdxsrv
HKLM\Software\Classes\MSQPDXVX#msqpdxpos

Adware.Tracking Cookie
C:\Documents and Settings\Michael\Cookies\michael@doubleclick[1].txt

Malware.Installer-Pkg/Gen
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{3C48F877-A164-45E9-B9DA-26A049FFC207}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{6293BC00-4EB8-4C65-8548-53E2FC3BF937}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{651956B7-1969-42AA-9453-E0B813019D54}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{6B6A7665-DB48-4762-AB5D-BEEB9E1CD7FA}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C2D8F0E2-6978-4409-8351-BA8785DA11EE}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{D1A6F3FD-7B40-443F-8767-BADB25A0D222}.EXE

#8 rigel

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Posted 15 January 2009 - 08:02 AM

Please update and rerun Malwarebytes in Full mode and post a fresh log.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 cmarino

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Posted 16 January 2009 - 09:56 PM

Ran the Malwarebytes in Full mode (log below)

Could not download the Kaspersky Online Scanner (just stopped at the download page and would go no further) Tried 3 different times.


Malwarebytes' Anti-Malware 1.33
Database version: 1658
Windows 5.1.2600 Service Pack 3

1/16/2009 8:57:09 AM
mbam-log-2009-01-16 (08-57-09).txt

Scan type: Full Scan (C:\|)
Objects scanned: 163859
Time elapsed: 1 hour(s), 4 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 rigel

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Posted 17 January 2009 - 10:41 AM

Almost done...

Please rerun SuperAntiSpyware and post a fresh log. We should see 0's .

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 cmarino

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Posted 18 January 2009 - 07:54 PM

SuperAntiSpyware log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/18/2009 at 07:18 PM

Application Version : 4.24.1004

Core Rules Database Version : 3714
Trace Rules Database Version: 1689

Scan type : Complete Scan
Total Scan Time : 01:06:35

Memory items scanned : 512
Memory threats detected : 0
Registry items scanned : 7101
Registry threats detected : 0
File items scanned : 91082
File threats detected : 0

#12 rigel

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Posted 18 January 2009 - 08:38 PM

One more scan... Just to make sure all is clear.

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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