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Intermittant lockups and IE7 redirection

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2 replies to this topic

#1 squirrel49


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  • Local time:03:34 PM

Posted 09 January 2009 - 10:16 PM

Hello, First post to this forum.

Windows XP Home Edition 2002, Service pack 3, IE7. Have run Adaware, Spybot, CCleaner, and cleanup. Use Kaspersky Internet Security 2009 for my antivirus program.

I currently have two problems I am looking for help on:

1) Computer intermittantly "freezes" (~3-8 times daily). When this happens, the mouse is functional, but no actions via the mouse are executed. CTL-ALT-DEL is unresponsive and will not bring up the task manager. ALT-TAB lets me switch tasks, but to no avail because every application or window switched to is unresponsive. The only apparent way to recover is to hold the power button to turn off, then restart.

2) When browsing with IE7, browser is frequently redirected to random sites. Usually can get to the intended URL by using the "BACK" function, but not always.

Listed below is the DDS.txt log and attached is the attach.txt log.

Thanks in advance for any advice.....


DDS (Ver_09-01-07.01) - NTFSx86
Run by Mom at 21:56:50.51 on Fri 01/09/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.5.0_12
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.897 [GMT -5:00]

FW: Kaspersky Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
D:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Elaborate Bytes\DVD Region Killer\RegKillTray.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Nero\Nero 7\InCD\InCD.exe
G:\Corel\Corel Photo Album 6\MediaDetect.exe
D:\Utilities\04_b_SpyBot\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/?cid=tbar
uWindow Title = Windows Internet Explorer provided by Comcast
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Bar = hxxp://www.comcast.net/toolbar2.0/search/
mDefault_Page_URL = hxxp://www.comcast.net
mStart Page = hxxp://www.comcast.net
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
mSearchAssistant = hxxp://www.comcast.net/toolbar2.0/search/
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - d:\utilities\04_b_spybot\spybot - search & destroy\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_12\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: FlashGet GetFlash Class: {f156768e-81ef-470c-9057-481ba8380dba} - d:\utilities\flashget\getflash.dll
TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [EPSON Stylus Photo R220 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /M "Stylus Photo R220" /EF "HKCU"
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [DAEMON Tools Lite] "d:\utilities\daemontools\daemon tools lite\daemon.exe" -autorun
uRun: [QuickenScheduledUpdates] \bagent.exe
uRun: [Aim6]
uRun: [SpybotSD TeaTimer] d:\utilities\04_b_spybot\spybot - search & destroy\TeaTimer.exe
mRun: [EPSON Stylus Photo R220 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB002" /M "Stylus Photo R220"
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [SecurDisc] d:\program files\nero\nero 7\incd\NBHGui.exe
mRun: [RegKillTray] "c:\program files\elaborate bytes\dvd region killer\RegKillTray.exe"
mRun: [RegKillElbyCheck] "c:\program files\elaborate bytes\dvd region killer\ElbyCheck.exe" /L RegKill
mRun: [OneTouch Monitor] c:\program files\visioneer onetouch\OneTouchMon.exe
mRun: [NoteBurner] d:\utilities\noteburner\VTBurnerGUI.exe /silence
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -startup
mRun: [InCD] d:\program files\nero\nero 7\incd\InCD.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [Corel Photo Downloader] g:\corel\corel photo album 6\MediaDetect.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [AVP] "d:\utilities\kaspersky\avp.exe"
mExplorerRun: [NoActiveDesktopChanges] 00000000
mExplorerRun: [NoActiveDesktop] 0 (0x0)
mExplorerRun: [NoSaveSettings] 0 (0x0)
mExplorerRun: [ClassicShell] 0 (0x0)
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
uPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
uPolicies-explorer: NoThemesTab = 0 (0x0)
uPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
mPolicies-explorer: NoSimpleStartMenu = 0 (0x0)
mPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
IE: Add to Banner Ad Blocker - d:\utilities\kaspersky\ie_banner_deny.htm
IE: {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - d:\utilities\flashget\FlashGet.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - d:\utilities\kaspersky\SCIEPlgn.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - d:\utilities\04_b_spybot\spybot - search & destroy\SDHelper.dll
Trusted Zone: turbotax.com
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp3.dll
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: IPC Configuration Utility - No File
STS: Windows Installer Class: {020487cc-fc04-4b1e-863f-d9801796230b} - c:\docume~1\mom\locals~1\temp\wndutl32.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, msansspc.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\ssqNHBqQ
LSA: Notification Packages = :\windows\syste scecli

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 32784]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2008-10-24 213008]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [2008-3-13 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
R3 RegKill;RegKill;c:\windows\system32\drivers\RegKill.sys [2002-11-27 6400]
R4 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2009-1-2 611664]
R4 AVP;Kaspersky Internet Security;d:\utilities\kaspersky\avp.exe -r --> d:\utilities\kaspersky\avp.exe -r [?]
R4 Viewpoint Service;Viewpoint Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-12-6 30152]
S0 ntcdrdrv;ntcdrdrv;c:\windows\system32\drivers\ntcdrdrv.sys --> c:\windows\system32\drivers\ntcdrdrv.sys [?]

=============== Created Last 30 ================

2009-01-06 00:53 45 a------- c:\windows\system32\initdebug.nfo
2009-01-02 12:52 <DIR> --d----- c:\program files\TeaTimer (Spybot - Search & Destroy)
2009-01-02 12:52 <DIR> --d----- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-01-02 12:52 <DIR> --d----- c:\program files\SDHelper (Spybot - Search & Destroy)
2009-01-02 12:52 <DIR> --d----- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2008-12-30 20:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\DietPower4.4
2008-12-29 05:36 <DIR> --d----- c:\documents and settings\mom\.assistant
2008-12-23 07:30 <DIR> --d----- c:\docume~1\mom\applic~1\fhnetwork.com
2008-12-23 07:28 <DIR> --d----- c:\program files\CalorieKing Nutrition and Exercise Manager for Windows

==================== Find3M ====================

2008-12-28 22:50 925,728 a---h--- c:\windows\system32\drivers\fidbox2.dat
2008-12-28 22:50 6,340 a---h--- c:\windows\system32\drivers\fidbox2.idx
2008-12-24 18:05 8,103,456 a--sh--- c:\windows\system32\drivers\fidbox.dat
2008-12-24 18:05 66,484 a--sh--- c:\windows\system32\drivers\fidbox.idx
2008-11-09 15:29 102,680 ac------ c:\docume~1\mom\applic~1\GDIPFONTCACHEV1.DAT
2008-08-20 07:55 0 a------- c:\program files\temp01
2008-06-27 00:48 20 ----h--- c:\docume~1\alluse~1\applic~1\PKP_DLec.DAT
2006-01-21 16:00 2,140,801 ac------ c:\docume~1\mom\applic~1\Install.dat
2002-05-28 08:19 61,440 ac------ c:\windows\inf\i386\onetUSD.dll
2002-05-20 08:22 36,864 ac------ c:\windows\inf\i386\Vizmicro.dll
2002-05-20 08:20 172,032 ac------ c:\windows\inf\i386\viceo.dll
2002-05-20 08:02 225,280 ac------ c:\windows\inf\i386\rtscan.dll
2001-08-03 18:29 13,824 ac------ c:\windows\inf\i386\Usbscan.sys
2006-04-07 21:10 1,890 ac-sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 21:57:41.79 ===============

Attached Files

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#2 suebaby41


    W.A.M. (Women Against Malware)

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Posted 25 January 2009 - 01:22 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
You don't stop laughing when you get old; you get old when you stop laughing.
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#3 suebaby41


    W.A.M. (Women Against Malware)

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Posted 02 February 2009 - 08:56 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
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