Posted 09 January 2009 - 04:36 PM
Hello. I'm really hoping someone can help me as I'm beginning to run out of ideas to fix this problem:
Recently, my computer came down with the "WARNING Dangerous Spyware Many viruses were found on your computer such as : Trojan Horse, PassCapture, etc. Your personal information can fall in to the 'third hands'. Please check up the computer with special software. Thank" desktop problem. I used the Malwarebytes program to get rid of that and was successful, but I could not get any sort of internet connection on the computer while I had the virus and afterwards. I use the same connection for my desktop computer and my laptop through a Linksys router, and the laptop's connection and browsers/applications are working fine. The IP addresses on my modem (a Westell 6100) and the router were actually the same and were getting confused. I've resolved this problem, and the router is working correctly. The modem seems to be working correctly, with all wires and lights attached and behaving as usual.
I've tried Firefox 3 and Internet Explorer 7 on the desk computer, and both browsers do not load my homepage (Google). On Firefox, I get a blank screen with nothing in the address bar and the little status text on the extreme bottom left of the screen above the Start button says 'Done'. On Internet Explorer I get the "Cannot find server - The page could not be displayed" page. WeatherBug, AIM, and other programs requiring an internet connection have also stopped working.
After running Malwarebytes and fixing my IP addresses, I also ran SDfix and Ad-Aware. Together, these scanned and deleted the remnants of the Trojan in the system. I've run subsequent scans on all three programs and my CA Security Antivirus and have come up clean. Unfortunately, my younger sibling restarted the computer and I am not sure as to where my SDfix logs went to (I'm not sure if they would've helped - it deleted a Trojan in the temp folder).
I ran a System Checker from the CMD on the desk computer, but I can't tell if it did anything. The problem is persisting.
In the Command Prompt on the desk computer, I am able to ping Google and Yahoo. I know that there is a connection, but the browsers and applications are not detecting it. I'm not sure if I should uninstall all of the programs and browsers and transfer them from the laptop in an attempt to see if that would help, or if anyone has ever experienced a similar problem, or if someone knows what happened.
The desk computer:
OS: Windows XP Pro w/ Service Packs 1 & 2
Trying to run: Firefox, IE, AIM, WeatherBug (primarily)
Antivirus: CA Security Antivirus (with Malwarebytes, SDfix and Ad-Aware)
is working fine.
OS: Windows Vista, if it helps.
Edit: Moved topic from Web Browsing/Email and Other Internet Applications to the more appropriate forum. ~ Animal