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Access Denied Error-> System Config


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#1 blazebaer

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Posted 09 January 2009 - 11:38 AM

My mom just handed me down her old laptop, and when I turned it on i found out why. Its slow as hell. Anyway, i was going through it tryin to delete all the unneccesary stuff, and well, i got into msconfig to check out my start up. . . once i selected and hit Apply i got an error:
System Configuration
An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make specified changes.

The problem is.... I thought I was the administrator!!

I feel like this is easy to fix but I cant remember and i have searched this site up and down to find out... And i Love you all. PLEASE HELP A COMP IDIOT!

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#2 fcsnc

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Posted 09 January 2009 - 11:51 AM

Is the computer running AVG?

#3 hamluis

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Posted 09 January 2009 - 12:13 PM

Hi :thumbsup:.

Well...did you logon as your Mom (her user account) or as yourself (own user account)?

Do you have admin privileges in your name (if you used your account)?

http://support.microsoft.com/kb/279783

A better tool for managing/reviewing startups: AutoRuns for Windows - http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx . If you use this, please read the instructions and use HELP menus for items you don't understand. Most, if not all, of the startups (that you want to fool with) will be on the Logon tab.

Louis

#4 blazebaer

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Posted 09 January 2009 - 12:23 PM

first of all.. what does AVG stand for? antivirus guard? cuz she had McAfee on there i dont know how old it is though.


Also, i am the only actual admin, but i dont think I am the owner. When i hit ctr alt del to see the processes, it is run under my step fathers name JACK. and i dont know how to log on as JACK because it seems that he is the one with the admin privledges.

but if i log in on safe mode as the owner, i still get this same error.

#5 hamluis

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Posted 09 January 2009 - 12:37 PM

So why not try creating a new user account...with admin privileges?

Better yet (IMO)...do a clean install or a repair install. That's the quick, easy way to remove what you consider unnecessary.

Louis

Edited by hamluis, 09 January 2009 - 12:40 PM.


#6 blazebaer

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Posted 09 January 2009 - 12:44 PM

i jsut tried that. same error occurs

#7 hamluis

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Posted 09 January 2009 - 12:50 PM

Just tried what...a repair install or a clean install?

The fact is that the system doesn't and shouldn't see you as Admin...if you don't have an admin account.

Maybe you need to ask your mom for help.

Louis

#8 blazebaer

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Posted 09 January 2009 - 01:08 PM

yea we got a funny guy here.

i tried setting up a diff admin acct. that didnt work

sorry man. cant find momma. how do i do a clean install or repair install?

so if this dude JACK is the admin.... how come when i log on, even entering his name as the user and logging on. i still get the same problem.. ???

#9 hamluis

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Posted 09 January 2009 - 03:28 PM

Clean Install Procedure with Illustrative Screen Captures - http://www.theeldergeek.com/xp_home_install_-_graphic.htm

Clean Install Windows XP - http://www.theeldergeek.com/clean_installa..._windows_xp.htm

XP Clean Install, Stevens - http://www.michaelstevenstech.com/cleanxpinstall.html

How to perform a repair installation of Windows XP if Internet Explorer 7 is installed - http://support.microsoft.com/?kbid=917964

How to Perform a Windows XP Repair Install (Stevens) - http://www.michaelstevenstech.com/XPrepairinstall.htm

Louis

#10 hamluis

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Posted 09 January 2009 - 03:31 PM

You might look at this thread, seems to also have problems with one of your issues: http://www.bleepingcomputer.com/forums/t/193494/no-administrators-account-log-in/

Louis

#11 Queen-Evie

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Posted 09 January 2009 - 06:20 PM

Did your mother have an HP printer? The error message you describe is known to happen with HP printers.
If she did have an HP printer, and you will not be using it, uninstall everything related to the printer.




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